Canastota Vacations

Hotel worth for the amount charged. Only thing I felt is breakfast could have been a bit more better with few more items like scrambled eggs and fried sausages. AC unit was a bit noisy from time to time.

First of all, let me say the customer service was excellent the young lady at the desk who checked me in was so nice and helpful I needed an early check in due to medication I needed to refrigerate. As soon as the keys were given to me, I went directly to the room. As we were walking, I could smell mildew in the air I mean really bad old mildew smell like old carpet that needed to be cleaned or was wet just wasn’t a pleasant smell then we get to the room and you had to push the door open like that’s not good. Go into the room and you’re hit with wet dirty carpet smell. Spots on an old recliner that was in there , but the bathroom was clean. If I could have found another affordable hotel that night. I would have checked out. It’s very run down and old and I just cannot get past the smell like it’s so bad you can always tell how the place is by the sign the Comfort Inn sign ummmm maybe 3 letters worked but looking into the hotel the dining area for the breakfast the windows are moldy and just yuck I will not stay here again. If it wasn’t for the top tier customer service i probably would’ve left

The staff weren’t well to trained and the pool had a nasty film on top . Also the breakfast was disappointing . I feel I paid to much for the room it was dated. Also the shelves in the shower were disgusting.

My husband and I stayed here for 1 one night to attend the R&B tour. It was in the perfect area close to everything. The staff were very helpful and friendly. The rooms were clean. Even with the hotel being sold out for the weekend it was a calming and relaxing environment. I would stay here again!!