Embassy Suites by Hilton Syracuse Destiny USA

3.5 star property
Hotel with free breakfast, 2-minute walk to Destiny USA

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Photo gallery for Embassy Suites by Hilton Syracuse Destiny USA

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Property preview
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Lobby
Bar (on property)
Located in central Syracuse, Embassy Suites by Hilton Syracuse Destiny USA offers a comfortable base with practical amenities. Guests enjoy free made-to-order breakfasts, a daily manager's reception, in-room WiFi, and dry cleaning for added convenience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available

Room options

Available filters for rooms
Showing 26 of 26 rooms

Suite, 1 King Bed

8.6 out of 10
Excellent
(68 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Sofa bed
Private bathroom
Shower/tub combination
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Sofa bed
Private bathroom
Shower/tub combination
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(67 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Sofa bed
Private bathroom
Shower/tub combination
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Sofa bed
Private bathroom
Shower/tub combination
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Corner

7.6 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Sofa bed
Private bathroom
Shower/tub combination
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

Deluxe Suite, 2 Queen Beds

7.6 out of 10
Good
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Sofa bed
Private bathroom
Shower/tub combination
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Sofa bed
Private bathroom
Shower/tub combination
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Sofa bed
Private bathroom
Shower/tub combination
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Sofa bed
Private bathroom
Shower/tub combination
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Sofa bed
Private bathroom
Shower/tub combination
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Sofa bed
Private bathroom
Shower/tub combination
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Sofa bed
Private bathroom
Shower/tub combination
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Sofa bed
Private bathroom
Shower/tub combination
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Two-Room Corner King Suite

  • Sleeps 4

Deluxe Queen Suite with Two Queen Beds

  • Sleeps 6

King Studio Suite

  • Sleeps 4

King Suite - Hearing Accessible

  • Sleeps 4

Two-Room Suite With 2 Queen Beds-Mobility Accessible With Bathtub

  • Sleeps 6

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Two Room Suite With 2 Queen Beds

  • Sleeps 6

Two-Room Suite With Two Queen Beds-Hearing Accessible

  • Sleeps 6

Two-Room Suite With 2 Queen Beds, Roll-in Shower-Mobility Accessible

  • Sleeps 6

Mobility Two Room King Suite with Roll in Shower

  • Sleeps 4

Two Room Two Queen Corner Suite

  • Sleeps 6

One-Room Suite With 1 King Bed And Tub-Mobility Accessible

  • Sleeps 4

Mobility Accessible One Bedroom Suite King Tub

  • Sleeps 4

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About the neighborhood

Map
311-371 Hiawatha Blvd., Syracuse, NY, 13204

What's nearby

  • Destiny USA - 2 min walk - 0.1 miles
  • Landmark Theatre - 3 min drive - 2.3 miles
  • The Oncenter - 4 min drive - 2.5 miles
  • JMA Wireless Dome - 5 min drive - 3.6 miles
  • Rosamond Gifford Zoo - 8 min drive - 3.2 miles

Getting around

  • Syracuse Regional Transportation Center - 16 min walk
  • Hancock Intl. Airport (SYR) - 7 min drive

Restaurants

  • ‪Panera Bread - ‬11 min walk
  • ‪The Cheesecake Factory - ‬5 min walk
  • ‪Sbarro - ‬11 min walk
  • ‪Auntie Anne's - ‬8 min walk
  • ‪Carmelcorn Shoppe - ‬6 min walk

About this property

Embassy Suites by Hilton Syracuse Destiny USA

Hotel near Destiny USA
Located close to Erie Canal Museum and Museum of Science and Technology, Embassy Suites by Hilton Syracuse Destiny USA provides free cooked-to-order breakfast, a grocery/convenience store, and a free daily manager's reception. Free in-room WiFi is available to all guests, along with a terrace and dry cleaning/laundry services.
You'll also find perks like:
  • An indoor pool
  • Self parking (surcharge), express check-out, and express check-in
  • A vending machine, multilingual staff, and wedding services
  • Meeting rooms, luggage storage, and a 24-hour front desk
  • Guest reviews speak highly of the breakfast, pool, and helpful staff
Room features
All 209 rooms have comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Sofa beds and cribs/infant beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 49-inch plasma TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (28 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton Syracuse Destiny USA Hotel
Embassy Suites Hilton Destiny USA Hotel
Embassy Suites Hilton Syracuse Destiny USA
Embassy Suites Hilton Destiny USA
Embassy Suites Hilton stiny U
Embassy Suites by Hilton Syracuse Destiny USA Hotel
Embassy Suites by Hilton Syracuse Destiny USA Syracuse
Embassy Suites by Hilton Syracuse Destiny USA Hotel Syracuse

Frequently asked questions

Does Embassy Suites by Hilton Syracuse Destiny USA have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Embassy Suites by Hilton Syracuse Destiny USA pet-friendly?

Yes, Embassy Suites by Hilton Syracuse Destiny USA allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites by Hilton Syracuse Destiny USA?

Self parking is available for USD 15 per night.

What time is check-in at Embassy Suites by Hilton Syracuse Destiny USA?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Embassy Suites by Hilton Syracuse Destiny USA?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Embassy Suites by Hilton Syracuse Destiny USA located?

Located in Lakefront, this hotel is within 2 mi (3 km) of Destiny USA, Erie Canal Museum, and Landmark Theatre. Museum of Science and Technology and The Oncenter are also within 3 mi (5 km). Syracuse Regional Transportation Center is 16 minutes by foot.

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Embassy Suites by Hilton Syracuse Destiny USA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 599 out of 1000 reviews
Rating 8 - Good. 184 out of 1000 reviews
Rating 6 - Okay. 101 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you are shopping at destiny USA. The two free drinks are a bonus!
Stayed 1 night in Oct 2025

6/10 Okay

Jessica

Liked: Staff & service, amenities, property conditions & facilities
Overall a good stay
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes everything was good
Stayed 3 nights in Aug 2025

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Everything perfect
Stayed 1 night in Aug 2025

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff has been amazing differently worth it.
Stayed 1 night in Oct 2025

10/10 Excellent

Ronald R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super friendly, made recommendations for dinner. Property clean and smells good
Stayed 1 night in Sep 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very pleasant to deal with. The rooms were clean and great to stay in. I would definitely stay here again.
Stayed 2 nights in Jul 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
The door to bathroom hit floor so was loud and scraps floor every time you opened and shut it. The tv stations is dish so came in and out. Small beds and pillows were uncomfortable
Stayed 1 night in Oct 2025

8/10 Good

Kristy

Liked: Cleanliness, property conditions & facilities
Staff were friendly! The hotel was quiet, with the staff caption of our AC, which we had to turn off because it was loud and made continuous rattling noise.
Stayed 1 night in Aug 2025

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping
Stayed 1 night in Aug 2025

10/10 Excellent

elisabeth

Liked: Cleanliness, amenities, property conditions & facilities
Clean, close to destiny mall and wonderful breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bar
Stayed 1 night in Sep 2025

10/10 Excellent

Hakan

Liked: Cleanliness, staff & service, property conditions & facilities
Eccellent
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aidan at the hotel front desk was so amazing and friendly got the other couple we traveled a room on the same floor. Breakfast was amazing and chef was so friendly!
Stayed 1 night in Jun 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Just overall clean and easy. The breakfast was good. Using local sourced coffee a nice touch.
Stayed 1 night in Jul 2025

10/10 Excellent

Sahar

Liked: Cleanliness, staff & service, property conditions & facilities
It was good stay
Stayed 1 night in May 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when visiting Syracuse.
Stayed 2 nights in Nov 2024

8/10 Good

Lesroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, the pool was nice, and breakfast was delicious. The only thing lacking was the temperature was adjustable past 68°, which is a little hot for sleeping for my family. Overall, a great place to stay!
Stayed 1 night in Apr 2025

2/10 Terrible

TED

Disliked: Cleanliness
We checked in and checked out within an hour. There were stains everywhere and it smelled terrible to say the least.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun place to stay for an event we had at the fairgrounds. Safe and convenient location with lots of food options nearby and shopping
Stayed 2 nights in Mar 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and will stay here again. Clean spacious rooms. Has everything we need.
Stayed 1 night in Mar 2025

8/10 Good

Mariel

Liked: Cleanliness, property conditions & facilities
The breakfast was good. I loved how close it was to the mall. My only complaint, I think the parking should be free.
Stayed 1 night in Apr 2025