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Cicero Grand - Syracuse North

2.5 star property
Hotel with free breakfast, in the vicinity of Oneida Lake

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Photo gallery for Cicero Grand - Syracuse North

Reception
Indoor pool
Deluxe Suite | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Suite

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Accessible, Non Smoking

Suite, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Suite

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Syracuse North - Cicero by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,000 reviews
Holiday Inn Express Hotel & Suites Syracuse North - Cicero by IHG

About the neighborhood

Map
5875 Carmenica Drive, Cicero, NY, 13039

What's nearby

  • Destiny USA - 11 min drive - 10.9 miles
  • Armory Square - 14 min drive - 13.1 miles
  • Syracuse University - 16 min drive - 13.8 miles
  • New York State Fairgrounds - 17 min drive - 14.7 miles
  • St. Joseph’s Health Amphitheater at Lakeview - 18 min drive - 15.5 miles

Getting around

  • Syracuse Regional Transportation Center - 12 min drive
  • Hancock Intl. Airport (SYR) - 10 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪China Chen - ‬4 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬5 min drive

About this property

Cicero Grand - Syracuse North

Hotel near Oneida Lake
Free continental breakfast, a free manager's reception, and laundry facilities are just a few of the amenities provided at Cicero Grand - Syracuse North. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a 24-hour gym.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Express check-out, coffee/tea in the lobby, and a banquet hall
  • 3 meeting rooms, a gift shop, and a reception hall
  • Guest reviews say great things about the helpful staff
Room features
All 65 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • LCD TVs with cable channels
  • Separate sitting areas, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference center (5,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between 11:30 AM and 2:30 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between 11:30 AM and 2:30 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Property Registration Number Choice Hotels

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Suites Cicero Syracuse North
Comfort Suites Syracuse
Comfort Suites Syracuse Hotel
Comfort Suites Syracuse Hotel Cicero North
Comfort Suites Syracuse - Cicero Hotel Cicero
Comfort Suites Cicero Syracuse North Hotel
Comfort Suites Syracuse North Hotel
Comfort Suites Syracuse North
Cicero Grand
The Cicero Grand
Cicero Grand Syracuse Cicero
Cicero Grand - Syracuse North Hotel
Cicero Grand - Syracuse North Cicero
Comfort Suites Cicero Syracuse North
Cicero Grand - Syracuse North Hotel Cicero

Frequently asked questions

Does Cicero Grand - Syracuse North have a pool?

Yes, this property has an indoor pool.

Is Cicero Grand - Syracuse North pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 25 per pet, per stay. Service animals are exempt from fees.

How much is parking at Cicero Grand - Syracuse North?

Self parking is free at this property.

What time is check-in at Cicero Grand - Syracuse North?

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM. Early check-in is available for a fee of USD 50 (subject to availability). Late check-in is available from 11:30 AM– 2:30 PM for a fee of USD 50.

What time is check-out at Cicero Grand - Syracuse North?

Check-out is at 11 AM.

Where is Cicero Grand - Syracuse North located?

Located in the heart of Cicero, this hotel is 3.2 mi (5.2 km) from Oneida Lake and within 12 mi (20 km) of Destiny USA and Onondaga Lake Park. Armory Square and Landmark Theatre are also within 12 mi (20 km).

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Cicero Grand - Syracuse North Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 368 out of 1000 reviews
Rating 8 - Good. 285 out of 1000 reviews
Rating 6 - Okay. 155 out of 1000 reviews
Rating 4 - Poor. 92 out of 1000 reviews
Rating 2 - Terrible. 100 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk customer service. Very nicely decorated hotel for a great price. Free breakfast was a nice perk
Stayed 1 night in May 2025

8/10 Good

Mike

Disliked: Amenities
Decent hotel, clean and comfortable. Would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional.great continental breakfast.would stay again
Stayed 1 night in Apr 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean, breakfast was good and staff was very nice.
Stayed 2 nights in Mar 2025

8/10 Good

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
It’s in a very quiet area, and convenient to the interstate.
Stayed 1 night in Apr 2025

10/10 Excellent

Yvonick

Liked: Cleanliness, staff & service, property conditions & facilities
Mary was very helpful welcoming and professional during check in Very nice person My room was very nice and clean Very good breakfast I am very pleased with my stay Thank you
Stayed 1 night in Apr 2025

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
The registration team were able to move my arrival date due to an issue that arose on my end. It was so helpful and appreciated.
Stayed 1 night in May 2025

10/10 Excellent

Lauriedee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love staying here! My daughters and I choose this hotel quite a bit!
Stayed 1 night in Feb 2025

4/10 Poor

Brian

Liked: Property conditions & facilities
No sheets no towels or hand towels in the bathroom, extra small pillows, had to ask for sheets.
Stayed 1 night in Jun 2025

6/10 Okay

Lynn

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Did not know that the hotel was under renovation. Pool and fitness center closed. Rarely saw anyone at desk- had to wait for someone to wander by asking if I needed help to go find staff for check-in. Breakfast first day was ok, but second day variety of offerings was very limited even though I arrived at the same time.
Stayed 2 nights in May 2025

6/10 Okay

Leslie

Liked: Staff & service
Floor we were on 3, was obviously being renovated and should not have been used for guests. Reception staff were great. Breakfast was great. When we were on our way back, stayed again and second floor was much nicer.
Stayed 1 night in Mar 2025

6/10 Okay

Marie-Claire

Liked: Staff & service
It was ok
Stayed 1 night in Apr 2025

8/10 Good

Milton

Liked: Staff & service

Good Stay

This is a pretty decent place to stay on a budget. My experience was good
Stayed 2 nights in Feb 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying at hotel. It's going through renovations with new owner and is understaffed, however, my room was clean and comfortable. The staff that are there are pleasant and the complimentary breakfast is good.
Stayed 4 nights in Mar 2025

8/10 Good

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay.
Stayed 8 nights in Jan 2025

8/10 Good

Chris

Liked: Amenities
I had issues with other guests’ dog barking and had to move rooms. Then, had to move rooms again for the second night of my stay. All of this was navigated patiently and with priority by the woman who works the night desk. She made it happen at minimal inconvenience to me.
Stayed 2 nights in May 2025

8/10 Good

Shad

Liked: Cleanliness, amenities
Property was ok. Need to udate their sodabeds and had to get out own sheets for it.
Stayed 1 night in Apr 2025

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

The hotel is extremely clean, pool & exercise room are great! Breakfast is excellent!
Stayed 6 nights in Dec 2024

2/10 Terrible

Joetta

Liked: Property conditions & facilities
Disliked: Cleanliness
Front desk clerk was very rude, confrontational. The room came with three towels, I asked if I could have Xtras, was told no, although the reservation was for five ppl. The hide away bed had dirty linen on it also the bed didn’t secure properly my grandson’s foot went through it( thought he broke his leg… God’s blessing he didn’t) the beds were VERY uncomfortable The eggs and sausages on the breakfast were cold, coffee tasted old. I was very disappointed over all with my visit here
Stayed 1 night in May 2025

4/10 Poor

Michael

Disliked: Amenities
The hotel was not clean. Rooms are outdated, especially the furniture. Our room was not cleaned when checked in and had to wait until someone cleaned it. However, the staff was very friendly and helpful but they are in a bad spot. The hotel needs serious investment in order to be a variable hotel. I was promised a discount but have yet to see it.
Stayed 1 night in May 2025

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely book again
Stayed 1 night in Jan 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cicero Grand was great and easy to get to. No complaints.
Stayed 1 night in Feb 2025

8/10 Good

Tamatha

Liked: Cleanliness, staff & service, amenities
Everything was great.
Stayed 1 night in Jan 2025

2/10 Terrible

Kalvin

Disliked: Cleanliness, staff & service, property conditions & facilities
Room wasn't ready on time, cleaning was less than satisfactory by the time we did get in. No working TV, No remote, broken lamp, toilet not cleaned, super thin walls could hear neighbours and people in the hall all night, extremely limited staff. Would not stay again.
Stayed 1 night in Apr 2025

2/10 Terrible

Jackeline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The evening staff was great; however, this was not a pleasant stay.The room was so dirty and old, it seemed as if no one had clean it after the previous guest. This was definitely not worth almost 300 dollars per night. I wanted to go home so badly! The great thing was the staff that came to clean the room right away and the bed, it was quite comfortable.
Stayed 1 night in Apr 2025