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Randolph Hotel Liverpool/Syracuse/Airport West, Trademark

Property class: 3

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Photo gallery for Randolph Hotel Liverpool/Syracuse/Airport West, Trademark

An indoor swimming pool with clear glass walls, a view of the outside, and a lifeguard chair. - Randolph Hotel Liverpool/Syracuse/Airport West, Trademark (Liverpool)
A bar area with a marble countertop, multiple bar stools, a television mounted on the wall, and a selection of bottles and glasses. - Randolph Hotel Liverpool/Syracuse/Airport West, Trademark (Liverpool)
A hotel lobby with a black and white patterned carpet, brown leather chairs, a popcorn machine, and a stone wall with a television. - Randolph Hotel Liverpool/Syracuse/Airport West, Trademark (Liverpool)
An outdoor patio area with tables and chairs, large umbrellas, and a brick building in the background. - Randolph Hotel Liverpool/Syracuse/Airport West, Trademark (Liverpool)
A hotel with a modern building, a parking lot, and a landscaped area with trees. - Randolph Hotel Liverpool/Syracuse/Airport West, Trademark (Liverpool)
Located close to Onondaga Lake Park and NBT Bank Stadium, Randolph Hotel Liverpool/Syracuse/Airport West, Trademark provides a free breakfast buffet, a free roundtrip airport shuttle, and a grocery/convenience store. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as laundry facilities and a fireplace in the lobby.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Free WiFi

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a bed, a TV on a dresser, a lamp, and a door.

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a chair, a television, and a coffee maker.

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a TV, two chairs, and a window with curtains.

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a television, and a window with curtains.

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 Double Bed, Non Smoking (1 Bedroom, Parlor Suite)

A hotel room with a large bed, a desk with a TV, two chairs, and a window with curtains.

Suite, 1 Double Bed, Non Smoking (1 Bedroom, Parlor Suite)

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

A hotel room with a large bed, a desk with a television, a chair, and a desk lamp.

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

A hotel room with a large bed, a desk with a television, a chair, and a desk lamp.

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

A hotel room with a large bed, a desk with a television, a chair, and a desk lamp.

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

About the neighborhood

Located in Liverpool, Randolph Hotel Liverpool/Syracuse/Airport West, Trademark is in the business district and near the airport. Armory Square is a notable landmark and some of the area's popular attractions include Rosamond Gifford Zoo and New York State Fairgrounds. Looking to enjoy an event or a game? See what's going on at NBT Bank Stadium or JMA Wireless Dome. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledding. Visit our Liverpool travel guide
Map
441 Electronics Pkwy, Liverpool, NY, 13088

What's nearby

  • A lakeside park with large trees, ducks, and people walking.
    Onondaga Lake Park
    15 min walk - 0.8 miles
  • A park with picnic tables, a man walking a dog, and lush greenery.
    Lake Onondaga
    1 min drive - 0.9 miles
  • The Carrier Dome building with the sign "Carrier Dome Gate A" above the entrance.
    Syracuse University
    10 min drive - 5.8 miles
  • A cable car system with multiple colorful gondolas against a blue sky with clouds.
    New York State Fairgrounds
    13 min drive - 10.3 miles
  • Hopkins Road County Park
    15 min walk - 0.8 miles

Getting around

  • Syracuse Regional Transportation Center
    8 min drive
  • Hancock Intl. Airport (SYR)
    8 min drive

Restaurants

  • Starbucks
    2 min drive
  • Denny's
    2 min drive
  • Dunkin'
    3 min drive
  • KFC
    3 min walk
  • Jersey Mike's Subs
    20 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Salt Stone lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 30,000 square feet of conference space
  • Computer station

Outdoors

  • In a state park
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - June 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from June 9 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day (maximum USD 500.00 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00 per day
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per day (maximum USD 500.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Randolph Hotel Liverpool/Syracuse/Airport West, Trademark have a pool?

Yes, this property has an indoor pool. The property will be renovating the pool from June 9 2026 to December 31 2026 (completion date subject to change).

Is Randolph Hotel Liverpool/Syracuse/Airport West, Trademark pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Randolph Hotel Liverpool/Syracuse/Airport West, Trademark?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours, for a fee.

What time is check-out at Randolph Hotel Liverpool/Syracuse/Airport West, Trademark?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Randolph Hotel Liverpool/Syracuse/Airport West, Trademark provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 7:00 AM–11:00 PM on request.

Where is Randolph Hotel Liverpool/Syracuse/Airport West, Trademark located?

Situated near the airport, this hotel is within 3 mi (5 km) of Onondaga Lake Park, NBT Bank Stadium, and Destiny USA. Armory Square and The Oncenter are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Randolph Hotel Liverpool/Syracuse/Airport West, Trademark Reviews

6.4

6.6

Cleanliness

5.8

Amenities

7.2

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 287 out of 1110 reviews
Rating 8 - Good. 216 out of 1110 reviews
Rating 6 - Okay. 213 out of 1110 reviews
Rating 4 - Poor. 187 out of 1110 reviews
Rating 2 - Terrible. 207 out of 1110 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. Staff were kind and helpful with scheduling shuttle time to airport.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff provided outstanding service, and the location was central to food, the fair, and thrifting.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good staff
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Staff was pleasant. Room clean. Could hear doors closing and people in hallways. Dogs constantly barking-it is a pet friendly hotel. Could smell cigarette smoke in hallway. Overall 3 out of 5
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and well kept. I noticed that one of the lamps and some of the outlets were not working. For the price it was decent and I would likely stay again.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Good breakfast. Property under some repairs.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
It was an ok property. The staff was great. But the pool was closed for both days I was there and the lounge area was supper loud ..
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
This place is just fine for a quick stay over. It's old, has a musty smell, but they are remodeling. It was clean. Staff was great.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Overall good stay, I can tell they are working on the hotel and fixing it up. Still a ways to go but looking good, everything was very clean and the workers were very nice and helpful. It will be better once they open the pool for use and once they serve food in the restaurant/bar. Bartender was great on 10/9/26 but I did not catch his name.
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Maintenance staff was quick & helpful switching out broken TV Halloween decorations were a bit much
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was pleasantly unbounded and freeing, I felt very comfortable Thank You 🙏
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice comforting stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff was very pleasant and the room was spacious.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great just need to do better check on cleaning but good stay there
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service
I would rate this hotel as a 2 star. I think there was a fire or going through remodel because it looks disorganized. Staff was very friendly and helpful, which is always nice to see.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff Convenient Parking Great Air conditioning Clean room but toilet rims and bed linen needs to be check for stains Rooms needs air fresheners for fresh smell
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Room was clean, good air conditioning
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
The hotel is undergoing renovations, it was not the best stay . When we finally got a room that was not under renovations . It was okay . The bed was comfy and the shower was good ,
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very good place to stay very convenient very clean. The pool and gym was under maintenance which was a huge disadvantages to me and my family I always get a hotel with a gym. I guess next time I need to call to make sure the gym is actually in working order.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little things like the TV remote didn’t work, and the AC was a bit loud, but the staff was friendly and the beds were great
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel. Room was comfortable and friendly staff. The breakfast was good. Just wish they planned for busy period to have extra food and open the amenities. We almost didnt get breakfast and dining was close.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk agent, Taylor was very helpful and the staff were all very kind and smiled. That means a lot.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty with garbage on the floor/under the beds on arrival. Mystery goo on the shower walls/toiletries. Gnats in the bathroom. A/C didn't work. Staff not available at check in/out. Most of the floor we were on appeared to be under construction with all the doors propped semi-open - pretty creepy to go down halls at night with kids!
Stayed 1 night in Oct 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel was going through renovations. 1st room heat a/c unit didn't work. TV had no signal. Was told hotel was booked at check in. Choice given to staff was a different room or immediate refund to go elsewhere. Professional handling of situation was resigned to a different bed. Lost king size bed to 2 double beds however, bed was very comfortable. Again the staff was exceptional 👏
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The hotel itself has is very nice. The rooms were spacious and clean. The bathroom was a bit congested. There was work going on at the property and so there was sound. To compensate the staff was very friendly and helpful. The hotel shuttle was driven by a very nice person who made you feel welcome. The front desk staff were also very friendly. The breakfast was nice! Would surely recommend.
Stayed 1 night in Aug 2026