See all properties

Randolph House Hotel, Trademark Collection by Wyndham

3.0 star property
Suburban hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Randolph House Hotel, Trademark Collection by Wyndham

Exterior
Lobby
Deluxe Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, down comforters, desk, laptop workspace
Combined shower/tub, free toiletries, hair dryer, towels
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Pet friendly
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Double Bed, Non Smoking (1 Bedroom, Parlor Suite)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

Similar properties

Reception

LivAway Suites- Syracuse

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
8.4 out of 10, Very Good, 106 reviews
LivAway Suites- Syracuse

About the neighborhood

Map
441 Electronics Pkwy, Liverpool, NY, 13088

What's nearby

  • Destiny USA - 5 min drive - 2.9 miles
  • NBT Bank Stadium - 5 min drive - 2.9 miles
  • Armory Square - 7 min drive - 4.8 miles
  • New York State Fairgrounds - 11 min drive - 6.6 miles
  • St. Joseph’s Health Amphitheater at Lakeview - 13 min drive - 7.3 miles

Getting around

  • Syracuse Regional Transportation Center - 8 min drive
  • Hancock Intl. Airport (SYR) - 8 min drive

Restaurants

  • ‪Jersey Mike's Subs - ‬20 min walk
  • ‪Denny's - ‬2 min drive
  • ‪KFC - ‬4 min walk
  • ‪Heid's of Liverpool - ‬2 min drive
  • ‪Francesca S Pizza - ‬2 min drive

About this property

Randolph House Hotel, Trademark Collection by Wyndham

Hotel near Syracuse University
At Randolph House Hotel, Trademark Collection by Wyndham, you can look forward to a terrace, a firepit, and a garden. In addition to a 24-hour gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • An electric car charging station, express check-out, and a TV in the lobby
  • Smoke-free premises, a vending machine, and multilingual staff
Room features
All 198 rooms include comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 30,000 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In a state park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn 37
Holiday Inn 37 Hotel
Holiday Inn 37 Hotel Syracuse-Liverpool-Exit
Holiday Inn Syracuse-Liverpool-Exit 37
Holiday Inn Syracuse-Liverpool-Exit 37 Hotel
Ramada by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37
Trademark Collection by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37 an IHG Hotel
Randolph House Hotel, Trademark Collection by Wyndham Hotel
Randolph House Hotel, Trademark Collection by Wyndham Liverpool

Frequently asked questions

Is Randolph House Hotel, Trademark Collection by Wyndham pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 75.00 per pet, per week. Service animals are exempt from fees.

How much is parking at Randolph House Hotel, Trademark Collection by Wyndham?

Self parking is free at this property.

What time is check-in at Randolph House Hotel, Trademark Collection by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Randolph House Hotel, Trademark Collection by Wyndham?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Randolph House Hotel, Trademark Collection by Wyndham located?

Situated near the airport, this hotel is within 2 mi (3 km) of Hopkins Road County Park, Salt Museum, and Sainte Marie among the Iroquois. Onondaga Lake Park and Liverpool Public Golf and Country Club are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Randolph House Hotel, Trademark Collection by Wyndham Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 188 out of 639 reviews
Rating 8 - Good. 218 out of 639 reviews
Rating 6 - Okay. 116 out of 639 reviews
Rating 4 - Poor. 71 out of 639 reviews
Rating 2 - Terrible. 46 out of 639 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

CAROLINA

Liked: Cleanliness, staff & service
The staff is very helpful and friendly. Great option for the price. Rooms are comfortable and clean.
Stayed 4 nights in May 2025

6/10 Okay

Qaimhli

Disliked: Amenities
Bathrooms are really small
Stayed 1 night in May 2025

6/10 Okay

Kristen

Liked: Cleanliness, staff & service
Disliked: Amenities
No fridge or microwave ..the stay was hot in the room..other than that it was fine!
Stayed 1 night in May 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in May 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities
They are working on a soft open and the staff is really working hard to make it a great experience. The property is undergoing a remodel and it’s going to be a while, but it was quiet and clean (though the furniture was dated and worn), and the room was spacious. STAFF WAS GREAT! If the higher management is working as hard on the quality of the remodel as their excellent staff are with the guests, this hotel is going to be really good when they finish. Will definitely give it another try!
Stayed 1 night in May 2025

6/10 Okay

Angela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No AC. Very hot at night
Stayed 1 night in May 2025

4/10 Poor

Laura

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
One of the rooms had no air conditioning. All night. It was really bad.
Stayed 1 night in May 2025

4/10 Poor

Taryn

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We got our room moved 4 times and the whole building didn’t have ac it was hot and miserable
Stayed 1 night in May 2025

2/10 Terrible

Marie-Dominique

I called several times prior to check in and received no answer. When I did get someone on the phone they were rude and hung up on me twice. With this kind of customer service I felt very uncomfortable staying in this hotel.
Stayed 2 nights in May 2025

2/10 Terrible

Rajeev

AC not working
Stayed 1 night in May 2025

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities
Great staff and excellent restaurant

10/10 Excellent

Carmela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice in a very convenient location
Stayed 2 nights in Jul 2022

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, lovely pool, and friendly staff. Perfect for an easy place to stay.
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality hotel

Good budget hotel, excellent food large portions
Stayed 1 night in Oct 2022

8/10 Good

edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, friendly staff

Front desk staff super friendly and helpful, especially Evelyn@
Stayed 1 night in Aug 2022

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girls weekend

Great mother daughter stay!
Stayed 1 night in Aug 2022

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice.
Stayed 1 night in Aug 2022

8/10 Good

Klaudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stopped over on the way to Buffalo. It was clean, convenient and staff was very pleasant. No issues and fast check-in, check-out.
Stayed 1 night in Oct 2022

10/10 Excellent

Evangeline

Liked: Staff & service, amenities, property conditions & facilities
Good experience. And will book again on my next trip.
Stayed 1 night in Sep 2022

8/10 Good

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable.
Stayed 1 night in Sep 2022

10/10 Excellent

paul

Liked: Staff & service, amenities, property conditions & facilities
Very helpful staff !! Comfy bed & great shower ! Hallway was very warm !!
Stayed 1 night in Aug 2022

10/10 Excellent

MaryBeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member was super pleasant and friendly! Excellent customer service.
Stayed 1 night in Sep 2022

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to thruway.

8/10 Good

Kacie

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Reasonably prices

The hotel was average. Small bathroom and dated. Friendly staff, nice pool and parking on site. It was a good hotel for the price!
Stayed 1 night in Sep 2022

10/10 Excellent

arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good

over all stay was really great. the only downfall was the bed was hard and uncomfortable. room was clean, staff was great. we would stay here again
Stayed 1 night in Sep 2022