Buckland Vacations

The room was dark, well worn and felt dirty. Used Lysol wipes to clean the bathroom counter and other surfaces. And why why why are there illuminated buttons on the headboard? It lit the bed up all night, which was annoying. Not great soundproofing either. Only one elevator was working most of the time so people were waiting 15 minutes for an elevator to check out. No amenities in the room except for body lotion and oh yes, the robe. For the very expensive price, I do not recommend. Find a nicer place to stay that scares about customer service.

Very nice people and had excellent help!

Excellent throughout. Staff, rooms, pool, gym, restaurants all first class. Loved it and can’t wait to go back.

The check in line was 45 minutes long, felt like they should have had more staff to speed up the check in process