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Hotel UMass

2.5 star property
Guests enjoy delicious meals at The Commonwealth restaurant before unwinding with coffee, while convenient services make exploring nearby attractions effortless

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Photo gallery for Hotel UMass

37-inch LCD TV with cable channels, TV, iPod dock - Hotel UMass (Amherst)
Property video
Lobby sitting area - Hotel UMass (Amherst)
Front of property - Hotel UMass (Amherst)
Premium bedding, in-room safe, iron/ironing board, free WiFi - Hotel UMass (Amherst)
Located near UMass Amherst, Hotel UMass offers travelers a continental breakfast and lunch at The Commonwealth. Guests can relax in the library, visit the cafe for coffee, or use in-room WiFi. The hotel provides free newspapers and a helpful staff for local info.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(52 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Standard Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Amherst is home to Hotel UMass. The area's natural beauty can be seen at Mount Holyoke Range State Park and Connecticut River Greenway State Park, while Brown Fine Arts Center and Emily Dickinson Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Mullins Center or Warren McGuirk Alumni Stadium. Visit our Amherst travel guide
Map
1 Campus Center Way, Amherst, MA, 01003

What's nearby

  • A view of the University of Massachusetts campus
    University of Massachusetts Amherst
    1 min walk - 0.0 miles
  • Beautiful view of the University of Massachusetts and other buildings, Amherst in winter
    Amherst College
    6 min drive - 1.8 miles
  • UMass Fine Arts Center
    6 min walk - 0.4 miles
  • Mullins Center
    6 min walk - 0.4 miles
  • Athletic Fields North
    8 min walk - 0.5 miles

Getting around

  • Amherst Station
    4 min drive
  • Bradley Intl. Airport (BDL)
    56 min drive

Restaurants

  • Blue Wall
    4 min walk
  • Green Fields
    4 min walk
  • Procrastination Station
    4 min walk
  • Harvest Market
    3 min walk
  • Protocol
    4 min drive

About this property

Hotel UMass

Hotel near University of Massachusetts Amherst
Take advantage of free continental breakfast, shopping on site, and 5 coffee shops/cafes at Hotel UMass. The on-site restaurant, The Commonwealth, offers lunch, dinner, and light fare. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self parking (surcharge), access to a nearby health club, and luggage storage
  • A banquet hall, a vending machine, and multilingual staff
  • A 24-hour front desk, a front-desk safe, and a reception hall
  • Guest reviews speak highly of the helpful staff
Room features
All 113 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and Select Comfort beds
  • Bathrooms with shower/tub combinations and hair dryers
  • 37-inch LCD TVs with premium channels
  • Coffee/tea makers, heating, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 6 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • 5 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • People's Organic Coffee
  • The Commonwealth

Things to do

  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per night

Property payment types

Important information

Optional extras

  • Secured self parking fee: USD 6.00 per night
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004140080
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Umass
Umass Hotel
Umass Hotel Amherst
Campus Center Amherst
Umass Hotel At The Campus Amherst
Hotel UMass Amherst
Hotel UMass Hotel
Hotel UMass Amherst
Hotel UMass Hotel Amherst

Frequently asked questions

Is Hotel UMass pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 6.00 per night.

What time is check-in at Hotel UMass?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Hotel UMass?

Check-out is at 11 AM.

Where is Hotel UMass located?

Situated in Amherst, this hotel is within a 10-minute walk of University of Massachusetts Amherst, Mullins Center, and UMass Fine Arts Center. Athletic Fields North and Brown Fine Arts Center are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel UMass Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 623 out of 1006 reviews
Rating 8 - Good. 227 out of 1006 reviews
Rating 6 - Okay. 91 out of 1006 reviews
Rating 4 - Poor. 32 out of 1006 reviews
Rating 2 - Terrible. 33 out of 1006 reviews

Reviews

Verified

10/10 Excellent

Mirlinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and team. We enjoyed our stay. Highly recommend.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, and the decor was up to date. Staff was lovely - very helpful with questions. Parking was easy. Breakfast was great - there was an assortment of foods. I would definitely come back!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Staff was friendly
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice, conveniently located, good amenities; I had no issues and it was easy to store my luggage after checking out.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was great, the room was clean, comfortable, and quiet. While not the most up to date in terms of style, nothing was worn out. If you want a nice place to stay with great staff for a good price, you can’t go wrong here
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Brutalist architecture is a little imposing to the campus. But, everything is in great condition and the staff was wonderful! The breakfast is nice, lots of options.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was v good for someone keeping a Gluten free diet. They had GF muffins and bars on request. Also GF bagels and a separate toaster. They had cheese and yogurt for protein. The 2 double bed room fit 3 ok, but the bathroom was tricky for more than 1 person.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was clean, but a little bit too cozy. The breakfast option was limited. However, the location is great!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities
Very friendly staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, access to a meal during a snowstorm, under-roof parking also during a snowstorm and a very clean room.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Lynn

Liked: Cleanliness
Difficult to find the parking garage without any instructions, rooms are quite small, breakfast was not a typical hotel breakfast - extremely limited.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently had the opportunity to stay at Hotel UMass in advance of an accepted students visit on campus. The communications we received from the hotel before our arrival were clear so we knew how to find the garage to know where to park. Hotel check-in went smoothly. Our room was clean, comfortable and well appointed. I loved the UMass themed decor on the beds. After a good night's sleep, we saw a beautiful view of campus outside our window. Breakfast was included and available in the lobby. Breakfast had simple offerings of cereals, pastries, bread, yogurt, and a make your own waffle station. Gluten free offerings were available. Dairy-free milk was also available. Upon check out, we were able to leave our car in the garage for the rest of the day, which was perfect while we checked out campus.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. Housekeeping was so helpful. Can’t wait for our next stay!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Clean room, friendly helpful staff, great view and location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shuhui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great on campus location!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly helpful staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kazumi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and nice staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable and linens crisp and clean. Staff very friendly and helpful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

Great location directly on campus with top notch service and comfortable clean rooms
Stayed 1 night in Sep 2025
Verified

8/10 Good

Gerald

Liked: Cleanliness, staff & service, amenities
Yes, to all, spotless room (except for the hanger hanging from the valance on the window), staff was helpful and friendly, the beds were comfortable, and the location was very convenient
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful, room very clean and comfortable and close to all
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Laurel

Liked: Staff & service
Disliked: Property conditions & facilities
The room temp can’t be controlled by the guest. Room was blazing hot and windows can’t be opened. The nice staff did give us two fans but really need new hvac system that guests can control. Bathroom so small that impossible to not bump door. Lobby filled with students hanging out no room for guests. The plus is that it’s on campus and near food. Very old rooms and bathrooms that are hard to clean after years of use. There was coffee and pastries in the morning that was nice. I would not stay again as there are many hotels also close to campus since we had business there.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
A clean room and all the staff was very corteous and friendly.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff was and always is the best! so friendly and accommodating!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Kazumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, quiet, convenient location. The only complain is there was no body soap. Overall, it was a good stay.
Stayed 1 night in Nov 2025