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Hotel Downstreet, an Ascend Collection Hotel

3.0 star property
Relax by the spa tub or take a dip in our indoor pool then stay productive with our 24 hour business center.

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Photo gallery for Hotel Downstreet, an Ascend Collection Hotel

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes - Hotel Downstreet, an Ascend Collection Hotel (North Adams)
Meeting facility - Hotel Downstreet, an Ascend Collection Hotel (North Adams)
Indoor pool, open 6:00 AM to 10 PM, sun loungers - Hotel Downstreet, an Ascend Collection Hotel (North Adams)
Lobby - Hotel Downstreet, an Ascend Collection Hotel (North Adams)
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes - Hotel Downstreet, an Ascend Collection Hotel (North Adams)
In the heart of the city, Hotel Downstreet offers a blend of relaxation and productivity. With a spa tub, indoor pool, laundry facilities, 24-hour gym and business center at your disposal you'll feel right at home. Enjoy free self parking and connect to in-room WiFi as well as access an elevator for added convenience. Guests rave about the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Mountain View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Mountain View

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Mountain View (Top Floor)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Mountain View (Top Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Top Floor)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking (Top Floor)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in North Adams, Hotel Downstreet, an Ascend Collection Hotel is in the city center and in the mountains. Clarksburg State Park and Williams College Taconic Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Western Gateway Heritage State Park and Natural Bridge State Park. Hopkins Observatory and Berkshire Scenic Railway Museum are also worth visiting. Spend some time exploring the area's activities, including skiing. Visit our North Adams travel guide
Map
40 Main St, North Adams, MA, 01247

What's nearby

  • Western Gateway Heritage Park in the fall.
    Western Gateway Heritage State Park
    2 min walk - 0.1 miles
  • View of MassMoca from bridge
    Massachusetts Museum of Contemporary Art
    3 min walk - 0.2 miles
  • MCLA Gallery 51
    2 min walk - 0.1 miles
  • North Adams Center
    3 min walk - 0.2 miles
  • North Adams Public Library
    5 min walk - 0.3 miles

Getting around

  • Pittsfield Station
    31 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    46 min drive

Restaurants

  • Cumberland Farms
    11 min walk
  • Dunkin'
    8 min walk
  • Papa Gino's
    2 min walk
  • McDonald's
    8 min walk
  • Domino's Pizza
    10 min walk

About this property

Hotel Downstreet, an Ascend Collection Hotel

Hotel in the city center
You can look forward to laundry facilities, a 24-hour gym, and a hot tub at Hotel Downstreet, an Ascend Collection Hotel. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool along with sun loungers
  • Free self parking
  • Access to a nearby indoor pool, express check-out, and a TV in the lobby
  • A water dispenser, smoke-free premises, and a banquet hall
  • Guest reviews give top marks for the helpful staff and location
Room features
All 90 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 55-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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9.4 out of 10, Exceptional, 452 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Communal living room
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Tax ID - C0010322090
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 16 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Berkshires
Holiday Inn Berkshires Hotel
Holiday Inn Berkshires Hotel North Adams
Holiday Inn Berkshires North Adams
Holiday Inn North Adams
North Adams Holiday Inn

Frequently asked questions

Does Hotel Downstreet, an Ascend Collection Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10 PM.

Is Hotel Downstreet, an Ascend Collection Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 40.00 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Downstreet, an Ascend Collection Hotel?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Downstreet, an Ascend Collection Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Downstreet, an Ascend Collection Hotel located?

Located in the heart of North Adams, this hotel is steps from MCLA Gallery 51, North Adams City Hall, and North Adams Center. Western Gateway Heritage State Park and Mohawk Theater are also within 5 minutes.

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Reviews

Hotel Downstreet, an Ascend Collection Hotel Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 547 out of 1005 reviews
Rating 8 - Good. 325 out of 1005 reviews
Rating 6 - Okay. 87 out of 1005 reviews
Rating 4 - Poor. 31 out of 1005 reviews
Rating 2 - Terrible. 15 out of 1005 reviews

Reviews

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Staff was pleasant and helpful, room spacey and all immaculate .
Stayed 1 night in Jan 2026

10/10 Excellent

Krysten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, nice staff, lovely rooms, awesome location.
Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Updated clean rooms nice hotel, nice restaurant and bar
Stayed 1 night in Dec 2025

10/10 Excellent

Derek

Liked: Amenities
Clean room, friendly staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Marianne

Liked: Cleanliness, amenities, property conditions & facilities
friendly accommodating staff
Stayed 2 nights in Dec 2025

8/10 Good

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Check in was quick and easy, staff was friendly, room was clean. I love the galleries in the lobby!
View
View
Gallery
Gallery
Stayed 3 nights in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff
Stayed 1 night in Dec 2025

10/10 Excellent

Eric D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t have a single complaint about this hotel! Everything was perfect! Staff was great, parking was easy, everything was clean! My family and I will definitely be staying here again in the future!
Stayed 3 nights in Dec 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Staff was very nice!
Stayed 1 night in Oct 2025

8/10 Good

Nathaniel

Liked: Cleanliness, property conditions & facilities
Staff were good and the room was clean. Bed is comfortable and room is fairly large. Couch is uncomfortable for prolonged sitting. Not having a cafe/restaurant open Tuesdays and Wednesdays or any breakfast bar is a bit inconvenient but there are other local options. Site location makes for some traffic noise in the room. But is a good value, at least at this time of year (winter after the holidays).
Stayed 2 nights in Jan 2026

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and inviting Hotel located in downtown area. Very walkable area. Parking was free. Front desk very friendly and helpful. Would stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Staff was very welcoming and friendly! They provided great tips on restaurants and things to do in are.
Stayed 2 nights in Oct 2025

6/10 Okay

Sheila

Liked: Cleanliness, staff & service, amenities
The front desk staff was very helpful. However, we lost heat in our room beginning at 11 pm on an extremely cold niight. It did not return by the time we checked out.
Stayed 1 night in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Clean,friendly staff and great location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, a free coffee bar in the lobby, loads of food and shopping options within walking distance, free on-site parking - what’s not to love! And the room was spotlessly clean and very very comfortable. We love this place!!!
Stayed 1 night in Oct 2025

8/10 Good

Frederic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facility in a not great neighborhood. Very helpful and friendly staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Annmarie

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean and view of mountain from window was awesome beds very comfortable and loved the hot tub and pool
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We come here regularly. We are satisfied with its price and location.
Stayed 1 night in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
All good but the room remained very warm at night regardless on the temperature setting. Location relative to MoCA and Mt Greylock is super convenient. The restaurant operation is outsourced and very good.
Stayed 2 nights in Oct 2025

6/10 Okay

Tammy

Liked: Cleanliness
Disliked: Amenities
We stayed here while attending a concert at Mass MoCA. The location was great. The hotel is dated but clean. There is adequate parking. Restaurants are limited in the area so plan ahead.
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient hotel close to all attractions. It also has a wonderful view of the mountains
Stayed 3 nights in Jul 2025

8/10 Good

Jayce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub were clean
Stayed 3 nights in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Very cute hotel. The room was huge and the staff were friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities
friendly staff nice area
Stayed 1 night in May 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel - simple and clean rooms and nicer lobby
Stayed 1 night in May 2025