Paquetes Vacacionales Incluyen Hotel y Vuelo a Hawthorne

Este hotel está muy bien ubicado buenos servicios y el personal de Limpieza es atento. Pero la persona que está en la noche en recepción una persona de rasgos latinos morena de aproximadamente 1.75 de unos 40 o 45 años sin cabello es algo déspota en su trato.

Personal muy amable y servicial

The rooms were Clean, bathrooms working propertly . And the staff was friendly . Great location

Todo perfecto, excelente ubicacion

I booked a 3 week stay at this hotel and my room smelled like cat pee and amonia. I requested a change of room as this smell is unsafe to breathe by all means and the person from the front desk refused to change us even though there was a room available. After some hours with the smell not going away, I requested the head of manteinance to come and check out the smell which I suspected came from the old air conditioning or the carpet. I heard that the front desk person said the carpet had just been washed, confirming my suspicion that the chemical smell was unsafe to breathe without ventilation. When I mentioned there was a room available they lied stating that it had just been booked (it’s 10 oclock at night). I’m very disappointed of the service and care at a hotel from this price range. Terrible experience. Save yourself a bad experience.