B&B en West Thirston

“Overall, the property was clean and tidy, the staff were really friendly and helpful and the food was decent. However, one of the rooms had no working shower and despite reporting it first thing in the morning, it still wasn’t repaired when my dad returned. They did offer to move him to another room, but it was late and he just wanted to get to bed. Also, the beds were really uncomfortable and the pillows were so thin, I had to use all 4 of them. Rooms would benefit from blackout...

“Disappointing from start, exterior not welcoming and garden neglected. First time we used the shower the door fell off, reported it to the host who said it’s always doing it. Floor was wet through every time we had a shower. Asked for poached egg on toast for breakfast and were told she would do the eggs and we had to do the toast but no times given so eggs went cold while waiting for toast. Small pots of marmalade were not full or sealed. Second morning at breakfast, no milk on the table and...

“Stayed here a number of times. It's perfect for a quiet retreat with no distractions such as TV or phones. Owner tim is always on hand polite and helpful. Highly recommend the place.”

“Did not appreciate a separate bathroom from our bedroom. We booked 12 months in advance and I am sure that I would not have booked if I had noticed that. Our room was situated at the top of the stairs which meant other guests walking past possibly as you were heading to have or return from a shower. Our room could also be seen from a public area (a small corridor from the main bar to the beer garden) which is not good especially for a woman. The hosts went out of their way to find us...

“Hotel was nice however the host insisted my colleague paid her direct in her account even this had been paid for via Hotels.com”