Everything was great- from check-in, to needing extra sheets and toiletries. Just a text and they had it up to us in 10 mins. The outdoor seating was my favorite after a long day at the parks.
Did not like the paid parking. I did like the fact the fact that there was a dining connected to the hotel, there was an arcade for the kids and an outdoor pool. Not to mention a laundry room too.
It was clean, the staff was nice and it was so close to the theme parks.
Love the closeness to the parks and the rooms are clean and comfortable. Staff is always helpful and friendly.
Beautiful architecture very European very italian
I would like maybe one day of room service. I stayed 6 days and no one came.
Great location and a great option if you want to visit Universal studios
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