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Universal's Hard Rock Hotel

4.0 star property
Poolside cabanas and three restaurants await before theme park adventures begin. Guests fuel up with breakfast, then head out to explore nearby attractions.

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Photo gallery for Universal's Hard Rock Hotel

Outdoor pool, cabanas (surcharge), pool umbrellas - Universal's Hard Rock Hotel (Orlando)
Exterior - Universal's Hard Rock Hotel (Orlando)
Room amenity - Universal's Hard Rock Hotel (Orlando)
Exterior - Universal's Hard Rock Hotel (Orlando)
Lobby - Universal's Hard Rock Hotel (Orlando)
Universal's Hard Rock Hotel, near Universal Studios Florida, offers a lively atmosphere with a poolside bar, on-site shopping, three restaurants, a gym, beach volleyball, sauna, and steam room. Families love the arcade, free in-room WiFi, and dry cleaning services.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

Deluxe Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^) | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

9.6 out of 10
Exceptional
(7 reviews)
  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 King Bed, Non Smoking (Hard Rock Club), Incudes Universal Express Unlimited^

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed, Non Smoking (Hard Rock Club), Incudes Universal Express Unlimited^

  • 35 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 2 Queen Beds, Non Smoking (Hard Rock Club), Includes Universal Express Unlimited^

View from room

Club Room, 2 Queen Beds, Non Smoking (Hard Rock Club), Includes Universal Express Unlimited^

9.2 out of 10
Wonderful
(20 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Non Smoking (Future Rock Star Suite), Includes Universal Express Unlimited^

Suite, Non Smoking (Future Rock Star Suite), Includes Universal Express Unlimited^ | Premium bedding, in-room safe, desk, iron/ironing board

Suite, Non Smoking (Future Rock Star Suite), Includes Universal Express Unlimited^

  • 74 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (The King Suite), Includes Universal Express Unlimited^

Suite, 1 King Bed, Non Smoking (The King Suite), Includes Universal Express Unlimited^ | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking (The King Suite), Includes Universal Express Unlimited^

  • 59 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

  • Sleeps 5
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

  • Sleeps 4
  • Free WiFi

View all photos for Club Room, 1 King Bed, Non Smoking (Hard Rock Club), Incudes Universal Express Unlimited^

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed, Non Smoking (Hard Rock Club), Incudes Universal Express Unlimited^

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

View from room

Standard Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

8.8 out of 10
Excellent
(79 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Garden View (Mobility), Includes Universal Express Unlimited^

View from room

Room, 2 Queen Beds, Garden View (Mobility), Includes Universal Express Unlimited^

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Garden View (Mobility, Roll-In Shower), Includes Universal Express Unlimited^

View from room

Room, 2 Queen Beds, Garden View (Mobility, Roll-In Shower), Includes Universal Express Unlimited^

  • Garden view
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Club Room, 2 Queen Beds (Mobility), Includes Universal Express Unlimited^

View from room

Club Room, 2 Queen Beds (Mobility), Includes Universal Express Unlimited^

  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (Includes Universal Express Unlimited^)

Room, 2 Queen Beds, Non Smoking, Pool View (Includes Universal Express Unlimited^) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Pool View (Includes Universal Express Unlimited^)

8.8 out of 10
Excellent
(25 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View (Includes Universal Express Unlimited^)

View from room

Room, 2 Queen Beds, Non Smoking, Garden View (Includes Universal Express Unlimited^)

9.0 out of 10
Wonderful
(98 reviews)
  • Garden view
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Florida Center, a neighborhood in Orlando, is home to Universal's Hard Rock Hotel. Some of the area's popular attractions include Universal Orlando Resort and Universal Studios Florida. Traveling with kids? Don't miss Universal CityWalk and Universal’s Islands of Adventure. Spend some time exploring the area's activities, including golfing. Visit our Orlando travel guide
Map
5800 Universal Blvd, Orlando, FL, 32819

What's nearby

  • www.alamy.com
    Universal Orlando Resort
    1 min walk - 0.0 miles
  • Universal CityWalk
    Universal CityWalk
    8 min walk - 0.4 miles
  • Universal Studios Florida
    Universal Studios Florida
    11 min walk - 0.6 miles
  • Universal’s Islands of Adventure
    Universal’s Islands of Adventure
    13 min walk - 0.7 miles
  • Volcano Bay At Orlando In Florida United States. Illuminated Amusement Park. Universal Orlando Scene. City Night Scenery. Orlando United States. Volcano Bay At Orlando In Florida United States.
    Universal’s Volcano Bay
    3 min drive - 1.7 miles

Getting around

  • Orlando Station
    11 min drive
  • Sand Lake Road Station
    18 min drive
  • Orlando Intl. Airport (MCO)
    21 min drive

Restaurants

  • Mel's Drive-In
    5 min walk
  • Leaky Cauldron
    4 min drive
  • Today Cafe At Universal Studios
    13 min walk
  • Richter's Burger Co.
    4 min drive
  • Louie's Italian Restaurant
    3 min drive

About this property

Universal's Hard Rock Hotel

Upscale family-friendly hotel near Universal Orlando Resort
Located close to Universal Studios Florida and Universal CityWalk, Universal's Hard Rock Hotel provides a poolside bar, shopping on site, and a garden. For some rest and relaxation, visit the sauna or the steam room. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and American cuisine. Enjoy the gym, as well as activities like beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool along with a waterslide, cabanas, and sun loungers
  • Cooked-to-order breakfast (surcharge), a free theme park shuttle, and early theme park entry
  • Express theme park tickets, valet parking (surcharge), and express check-out
  • A banquet hall, concierge services, and meeting rooms
  • Guest reviews give top marks for the pool, helpful staff, and location
Room features
All 650 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like free WiFi and air conditioning.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Mini fridges, on-request microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Self parking on site (USD 36 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 40 for adults and USD 5 to 20 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • beachclub
  • Emack and Bolios
  • The Kitchen
  • The Palm
  • Velvet Bar

Things to do

  • Arcade/game room
  • Beach volleyball
  • Early theme park entry
  • Express theme park tickets
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Early theme park entry
  • Express theme park tickets
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (5,995 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
HARRY POTTER and all related characters and elements © & ™ Warner Bros. Entertainment Inc. Publishing Rights © J.K. Rowling. *Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (Early Park Admission at Epic Universe to begin 5/23/25). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved.
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults, and USD 5 to 20 for children
  • Self parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Universal's Hard Rock Hotel have a pool?

Yes, this property has an outdoor pool.

Is Universal's Hard Rock Hotel pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 36 per night. Valet parking is available for USD 45 per night.

What time is check-in at Universal's Hard Rock Hotel?

Check-in begins at 4:00 PM.

What time is check-out at Universal's Hard Rock Hotel?

Check-out is at 11 AM.

Where is Universal's Hard Rock Hotel located?

Located in Florida Center, this family-friendly Orlando hotel is within a 15-minute walk of Universal Orlando Resort, Universal CityWalk, and Universal Studios Florida. Universal’s Islands of Adventure and Universal’s Volcano Bay are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Universal's Hard Rock Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 767 out of 1029 reviews
Rating 8 - Good. 144 out of 1029 reviews
Rating 6 - Okay. 79 out of 1029 reviews
Rating 4 - Poor. 21 out of 1029 reviews
Rating 2 - Terrible. 18 out of 1029 reviews

Reviews

Verified

10/10 Excellent

Jaiden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, fantastic location
Stayed 1 night in May 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and facilities, Highly recommended.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, fantastic Location for the parks and your key being your fast pass is excellent
Stayed 1 night in May 2026
Verified

10/10 Excellent

Mary Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, fabulous pool area with great food. Staff is top notch. Only negative is bathroom showers need a major upgrade; zero water pressure and unable to maneuver spout.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Clay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great, spcaious enough for the whole family, comfortable beds, clean rooms. Convenience for the Universal Parks. We love the Hard Rock. The amenities are great too. and the staff has always been helpful.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Easy access to park!
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff, great amenities.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Theo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great feel to the place, all the amenities you would expect. Love music in the evenings, great place
Stayed 1 night in Apr 2026
Verified

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, close to parks, unlimited express pass included. Only down part was we asked for toothbrushes and never received them.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, great property with good accessibility to the universal Park, relatively good food. The gym is not super fancy, but really accommodated what I needed, and the pool is perfect for the kids
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room could do with a little maintenance, but is clean. Overall a good stay, staff friendly and efficient. Would stay again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was top notch. If I could have asked for anything more at all it would have been a stocked mini fridge for the VIP room, but they had options down the hall in the lounge and steady access to ice and cold water, cola. Worth every penny for the express pass alone, but they really made it a memorable time for our small bachelor party group. We cannot thank their staff enough for their kindness and positive vibes.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Nice property and the best proximity to the parks
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there when it was very cold. Staff and hotel were lovely.
Stayed 7 nights in Jan 2026
Verified

6/10 Okay

Rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to Universal + Express passes are why I booked at this property. Enjoyed the convince of hopping on the water taxi to get to City Walk. Staff was very friendly. Other than that, hotel room was less than basic for the money spent. You can also hear everything your neighbors are up to…which was not ideal, especially when you’re traveling with kids and for what you pay. If I go back to Universal, I’ll probably opt to stay at Saphire Falls again - liked it a bit more.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Erich

Liked: Cleanliness, staff & service, amenities
Great location Friendly staff
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

sally

Liked: Cleanliness, staff & service, property conditions & facilities
Hard rock was an amazing location for access to the universal parks. The staff were great, nothing was too much trouble. Had a fantastic stay. Room was quiet, clean and spacious
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, staff were very helpful and courteous, we also had express passes for the parks which was brilliant , the pool looked great but unfortunately was closed due to weather but would definitely stay at this hotel again x
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities
Great staff and express pass unlimited is perfect to really enjoy the parks
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, lovely staff and great proximity to Universal
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and grounds were immaculate. The staff was helpful and friendly. The bartender went over and above what was expected.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

MICHAEL

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent. Great hotel. Great location. Great service
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Bjorn

Liked: Cleanliness, property conditions & facilities
Welcoming staff was excellent and amenities were great.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay .. lovely big rooms in a great location.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Best choice if going to Universal Islands of Adventure. 1 hour early entry and express line pass included for everyone in your room. Also 5 minute walk to Islands of adventure. Restaurant prices were ridiculously high. Sat by pool and had drinks $18 for a beer and same $18 for a fruity non alcoholic kids drink. Staff were very friendly and helpful.
Stayed 1 night in Mar 2026