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Universal's Hard Rock Hotel

Property class: 4

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Photo gallery for Universal's Hard Rock Hotel

A large swimming pool with lounge chairs and palm trees, surrounded by hotel buildings with arched windows and a central dome structure. - Universal's Hard Rock Hotel (Orlando)
A hotel with a white facade, multiple balconies, and palm trees. - Universal's Hard Rock Hotel (Orlando)
A large, white building with multiple domes and a fountain in the center, surrounded by palm trees and well-lit pathways. - Universal's Hard Rock Hotel (Orlando)
A spacious lobby with a large sectional sofa, a flat-screen TV, and a bar area. - Universal's Hard Rock Hotel (Orlando)
A restaurant with high ceilings, exposed beams, and large windows. There are booths and tables with chairs. - Universal's Hard Rock Hotel (Orlando)
Located close to Universal Studios Florida and Universal CityWalk, Universal's Hard Rock Hotel provides a poolside bar, shopping on site, and a garden. For some rest and relaxation, visit the sauna or the steam room. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and American cuisine. Enjoy the gym, as well as activities like beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Deluxe Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

9.6 out of 10
Exceptional
(7 reviews)
  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

A hotel room with a large bed, a sofa, a TV, and a window with curtains.

Deluxe Room, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 King Bed, Non Smoking (Hard Rock Club), Incudes Universal Express Unlimited^

A hotel room with a large bed, a sofa, a TV, and a window with curtains.

Club Room, 1 King Bed, Non Smoking (Hard Rock Club), Incudes Universal Express Unlimited^

  • 35 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 2 Queen Beds, Non Smoking (Hard Rock Club), Includes Universal Express Unlimited^

A hotel room with two beds, a desk, a chair, and a TV.

Club Room, 2 Queen Beds, Non Smoking (Hard Rock Club), Includes Universal Express Unlimited^

9.2 out of 10
Wonderful
(22 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Non Smoking (Future Rock Star Suite), Includes Universal Express Unlimited^

A hotel room with a starry ceiling, a large bed with a colorful striped blanket, a flat-screen TV, and a cityscape view through the window.

Suite, Non Smoking (Future Rock Star Suite), Includes Universal Express Unlimited^

  • 74 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (The King Suite), Includes Universal Express Unlimited^

A hotel room with a large bed, bedside tables, a desk, and a flat-screen TV on the wall.

Suite, 1 King Bed, Non Smoking (The King Suite), Includes Universal Express Unlimited^

  • 59 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

8.8 out of 10
Excellent
(98 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Garden View (Mobility), Includes Universal Express Unlimited^

A hotel room with two beds, a desk, a chair, and a TV.

Room, 2 Queen Beds, Garden View (Mobility), Includes Universal Express Unlimited^

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Garden View (Mobility, Roll-In Shower), Includes Universal Express Unlimited^

A hotel room with two beds, a desk, a chair, and a TV.

Room, 2 Queen Beds, Garden View (Mobility, Roll-In Shower), Includes Universal Express Unlimited^

  • Garden view
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Club Room, 2 Queen Beds (Mobility), Includes Universal Express Unlimited^

A hotel room with two beds, a desk, a chair, and a TV.

Club Room, 2 Queen Beds (Mobility), Includes Universal Express Unlimited^

  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (Includes Universal Express Unlimited^)

A hotel room with two beds, a desk, a chair, a TV, and a view of the outdoors.

Room, 2 Queen Beds, Non Smoking, Pool View (Includes Universal Express Unlimited^)

8.8 out of 10
Excellent
(27 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View (Includes Universal Express Unlimited^)

A hotel room with two beds, a desk, a chair, and a TV.

Room, 2 Queen Beds, Non Smoking, Garden View (Includes Universal Express Unlimited^)

9.0 out of 10
Wonderful
(103 reviews)
  • Garden view
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Garden View (Mobility) (Free Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Mobility Accessible Club 2 Queen Room

A hotel room with two beds, a desk, a TV, and a view of the cityscape.

Mobility Accessible Club 2 Queen Room

  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Kids Suite

A hotel room with a bed, a TV, a ceiling projector, and a window with curtains.

Kids Suite

  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Florida Center, a neighborhood in Orlando, is home to Universal's Hard Rock Hotel. Some of the area's popular attractions include Universal Orlando Resort and Universal Studios Florida. Traveling with kids? Don't miss Universal CityWalk and Universal’s Islands of Adventure. Spend some time exploring the area's activities, including golfing. Visit our Orlando travel guide
Map
5800 Universal Blvd, Orlando, FL, 32819

What's nearby

  • A vibrant amusement park with colorful buildings, a large Spider-Man mural, and a Ferris wheel.
    Universal Orlando Resort
    1 min walk - 0.0 miles
  • A roller coaster at Universal Orlando Resort, featuring a tall palm tree and a clear blue sky.
    Universal CityWalk
    8 min walk - 0.4 miles
  • A large blue globe with the word "UNIVERSAL" in gold letters.
    Universal Studios Florida
    11 min walk - 0.6 miles
  • A sign for "Hogwarts Express" with a number "934" and a crest.
    Universal’s Islands of Adventure
    13 min walk - 0.7 miles
  • An aerial view of a city at night with a prominent illuminated mountain and a large pool area.
    Universal’s Volcano Bay
    2 min drive - 1.7 miles

Getting around

  • Orlando Station
    11 min drive
  • Sand Lake Road Station
    18 min drive
  • Orlando Intl. Airport (MCO)
    21 min drive

Restaurants

  • Richter's Burger Co.
    4 min drive
  • NBC Sports Grill & Brew
    11 min walk
  • Mel's Drive-In
    5 min walk
  • Louie's Italian Restaurant
    3 min drive
  • Today Cafe At Universal Studios
    13 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free theme park shuttle
  • Self parking on site (USD 36 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 40 for adults and USD 5 to 20 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • beachclub
  • Emack and Bolios
  • The Kitchen
  • The Palm
  • Velvet Bar

Things to do

  • Arcade/game room
  • Beach volleyball
  • Early theme park entry
  • Express theme park tickets
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Early theme park entry
  • Express theme park tickets
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (5,995 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
HARRY POTTER and all related characters and elements © & ™ Warner Bros. Entertainment Inc. Publishing Rights © J.K. Rowling. *Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (Early Park Admission at Epic Universe to begin 5/23/25). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved.
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults, and USD 5 to 20 for children
  • Self parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Universal's Hard Rock Hotel have a pool?

Yes, this property has an outdoor pool.

Is Universal's Hard Rock Hotel pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 36 per night. Valet parking is available for USD 45 per night.

What time is check-in at Universal's Hard Rock Hotel?

Check-in begins at 4:00 PM.

What time is check-out at Universal's Hard Rock Hotel?

Check-out is at 11 AM.

Where is Universal's Hard Rock Hotel located?

Located in Florida Center, this family-friendly Orlando hotel is within a 15-minute walk of Universal Orlando Resort, Universal CityWalk, and Universal Studios Florida. Universal’s Islands of Adventure and Universal’s Volcano Bay are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Universal's Hard Rock Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 806 out of 1094 reviews
Rating 8 - Good. 153 out of 1094 reviews
Rating 6 - Okay. 85 out of 1094 reviews
Rating 4 - Poor. 31 out of 1094 reviews
Rating 2 - Terrible. 19 out of 1094 reviews

Reviews

Verified review

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, great atmosphere staff were fantastic, will definitely be back again
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the space in the room..comfy beds and amazing pool
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, location ideal for Universal. Comfy beds and the kids loved it!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect location! Food was great at the Kitchen and at the Palm. Prices of snacks, water and gifts was crazy expensive compared to even the parks.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Forgotten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good facilities.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Jaiden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, fantastic location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time my husband and I stay at a hard rock we have had a great experience. The staff has always been helpful and very accommodating to all request. I wish I could remember everyone’s name specifically BUT everyone WAS GREAT! We went to a concert at Universal and staying at Hard Rick allowed us to just take the beautifully landscape pathway over to Universal without worrying about transportation. I know it can be pricey staying at Hard Rock but so worth it!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and facilities, Highly recommended.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the park. I wish they had some better food options but overall it was good.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Lovely room, shower and food and great location to the parks with the benefit of fast track park tickets
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean large rooms, express passes are the biggest bonus along with being so close to parks.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jorge Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, fantastic Location for the parks and your key being your fast pass is excellent
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Cristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Hard Rock Hotel at Universal Orlando! The location was perfect, the hotel was comfortable, and we especially loved relaxing by the pool after a busy day at the parks, watching movies and enjoying the lively music. We also really enjoyed riding the water taxi, which made getting to Universal Studios, Islands of Adventure, and CityWalk so convenient and added a little extra fun to our stay. A special shoutout to the two lovely ladies at the front desk who assisted us, one in the morning and another in the evening. I wish I remembered their names because they truly deserve recognition. Both were warm, kind, helpful, and accommodating. Thank you to the entire Hard Rock team for making our stay so memorable. We truly enjoyed our time there and will always remember the wonderful experience and family memories we made!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel and location is amazing, my favourite hotel in Orlando universal area
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean and well taken care of property at universal resort properties.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Mary Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, fabulous pool area with great food. Staff is top notch. Only negative is bathroom showers need a major upgrade; zero water pressure and unable to maneuver spout.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Clay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great, spcaious enough for the whole family, comfortable beds, clean rooms. Convenience for the Universal Parks. We love the Hard Rock. The amenities are great too. and the staff has always been helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Easy access to park!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff, great amenities.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Reaĺly great proximity to Universal. Just a short walk or water taxi ride.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night for the express passes. Check in was very busy in the morning at about 10am. I should have got there sooner to make the most out is the express passes. The room was lovely. Staff were great. They have us a voucher for a free dessert for my husbands birthday. We had dinner and drinks at the beach bar. The free dessert was lovely. Kids meals were good. But it was all very expensive. A 20% tip and tax is added to every order, even one drink at the bar. So it quickly adds up.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Theo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great feel to the place, all the amenities you would expect. Love music in the evenings, great place
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great access to universal parks
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, great property with good accessibility to the universal Park, relatively good food. The gym is not super fancy, but really accommodated what I needed, and the pool is perfect for the kids
Stayed 4 nights in Apr 2026