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Universal’s Loews Portofino Bay Hotel

4.0 star property
Family-friendly hotel with 5 restaurants and 3 outdoor pools

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Photo gallery for Universal’s Loews Portofino Bay Hotel

Exterior
3 outdoor pools, cabanas (surcharge), pool umbrellas
Exterior
Property amenity
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 2 Queen Beds, Non Smoking, Bay View (FREE Universal Express Unlimited^)

Free toiletries, hair dryer, bathrobes, towels

Room, 2 Queen Beds, Non Smoking, Bay View (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
  • 42 sq m
  • Bay view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Garden View (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bathtub and shower
Hair dryer
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Bay View (FREE Universal Express Unlimited^)

View from room

Room, 1 King Bed, Non Smoking, Bay View (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
  • 42 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Garden View (Hearing) (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Garden View (Hearing) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Garden View (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, Garden View (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Garden View (Roll-In Shower) (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Garden View (Roll-In Shower) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Bathrobes
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bathtub and shower
Hair dryer
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Non Smoking (Despicable Me Kids Suite) (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Non Smoking (Despicable Me Kids Suite) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Shower/tub combination
  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

View from room

Club Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bathtub and shower
Hair dryer
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds

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9.0 out of 10, Wonderful, 1,604 reviews
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About the neighborhood

Map
5601 Universal Blvd, Orlando, FL, 32819

What's nearby

  • Universal Orlando Resort - 5 min walk - 0.3 miles
  • Universal CityWalk - 10 min walk - 0.6 miles
  • Universal Studios Florida - 13 min walk - 0.7 miles
  • Universal’s Islands of Adventure - 16 min walk - 0.9 miles
  • Universal’s Volcano Bay - 6 min drive - 2.8 miles

Getting around

  • Orlando Station - 12 min drive
  • Sand Lake Road Station - 19 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • ‪MEN IN BLACK: Alien Attack - ‬11 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Voodoo Doughnut - ‬11 min walk
  • ‪NBC Sports Grill & Brew - ‬10 min walk
  • ‪Mel's Drive-In - ‬7 min walk

About this property

Universal’s Loews Portofino Bay Hotel

Upscale family-friendly hotel near Universal CityWalk
Located close to Universal Studios Florida and Universal’s Islands of Adventure, Universal’s Loews Portofino Bay Hotel provides a poolside bar, a terrace, and an art gallery on site. For some rest and relaxation, visit the 3 hot tubs. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Italian cuisine. Free in-room WiFi is available to all guests, along with designer stores on site and a coffee shop/cafe.
Other perks include:
  • Swimming pool with a waterslide, cabanas, and sun loungers
  • Cooked-to-order breakfast (surcharge), a free theme park shuttle, and early theme park entry
  • Express theme park tickets, valet parking (surcharge), and 3 outdoor pools
  • Express check-out, an elevator, and a gift shop
  • Guest reviews give top marks for the helpful staff
Room features
All 750 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
More amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 42-inch flat-screen TVs with cable channels
  • Mini fridges, on-request microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Covered self parking on site (USD 36 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 40 for adults and USD 5 to 20 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bice Ristorante
  • Mama Dellas Ristorante℠
  • Sal's Market Deli
  • Splendido Bar & Grill
  • Trattoria del Porto™

Things to do

  • 3 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Art gallery
  • Designer stores
  • Early theme park entry
  • Express theme park tickets
  • Gym
  • Shopping
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Early theme park entry
  • Express theme park tickets
  • Fenced pool
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Microwave on request
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (42,000 square feet of space)

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) *Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions apply
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 147 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults, and USD 5 to 20 for children
  • Covered self parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 147 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Hotel Loews Portofino
Loews Hotel Universal
Loews Portofino Bay Hotel Universal Orlando
Loews Portofino Bay Hotel Universal Orlando Orlando
Loews Portofino Bay Universal Orlando
Loews Portofino Bay Universal Orlando Orlando
Loews Portofino Hotel
Portofino Hotel Universal
Portofino Loews Hotel
Universal Portofino Hotel
Universal's Loews Portofino Bay Hotel Orlando
Universal's Loews Portofino Bay Orlando

Frequently asked questions

Does Universal’s Loews Portofino Bay Hotel have a pool?

Yes, this property has 3 outdoor pools.

Is Universal’s Loews Portofino Bay Hotel pet-friendly?

Yes, Universal’s Loews Portofino Bay Hotel allows pets (limit 2 total). There's a fee of USD 147 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Universal’s Loews Portofino Bay Hotel?

Self parking is available for USD 36 per night. Valet parking is available for USD 45 per night.

What time is check-in at Universal’s Loews Portofino Bay Hotel?

Check-in begins at 4:00 PM.

What time is check-out at Universal’s Loews Portofino Bay Hotel?

Check-out is at 11 AM.

Where is Universal’s Loews Portofino Bay Hotel located?

Located in Florida Center, this family-friendly Orlando hotel is within a 15-minute walk of Universal CityWalk and Universal Studios Florida. Universal’s Islands of Adventure and Universal’s Volcano Bay are also within 2 mi (3 km).

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Universal’s Loews Portofino Bay Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 1001 reviews
Rating 8 - Good. 169 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful, room is comfortable, easy access to the parks.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeremy Lewis

Liked: Staff & service, amenities, property conditions & facilities
Great location to parks. Hotel great.
Stayed 4 nights in Apr 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Idelfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome Hotel. Beautiful place
Stayed 1 night in Apr 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally every single aspect of this hotel is phenomenal, my favorite vacation to date.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Would stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, the water taxi was a great way to get to/from Universal, and the rooms were wonderful.
Stayed 1 night in Mar 2025

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Apr 2025

10/10 Excellent

Syuzanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean hotel
Stayed 4 nights in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was gorgeous and the staff could not be nicer
Stayed 1 night in Feb 2025

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very nice and quiet. Was able to check-in early, leave or bags to go to the park and receive a room is ready text around 2-2:30 pm.
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 9 nights in Club Level and enjoyed our stay. House keeping is clearly overrun, sometime our room wouldn't cleaned until after 6pm which was a bit frustrating when you'd run out of towels etc.. beyond that all good, Club Lounge is a nice space, you can easily eat a decent breakfast and dinner there.
Stayed 9 nights in Apr 2025

6/10 Okay

Varun

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very old property and the age shows. Not worth the high room tariff.
Stayed 1 night in Apr 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, comfy bed, restaurant food was excellent.
Stayed 1 night in Dec 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Selling points: - universal fast passes - beds are comfy - quiet - rooms pretty decent space Cons - price is a bit high but so is everywhere in area - pools at other resorts a bit better for kids
Stayed 7 nights in Mar 2025

8/10 Good

Tiffany

Liked: Amenities, property conditions & facilities
Loved being able to text for requests and check out and have immediate, friendly responses. The room was clean and bright, and the beds were comfortable. The shuttles were plentiful and efficient and we very much appreciated that.
Stayed 1 night in Mar 2025

10/10 Excellent

ginger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for visiting Universal Studios. The staff was friendly and helpful, the grounds beautiful!!
Stayed 1 night in Feb 2025

10/10 Excellent

madeleine

Liked: Cleanliness, staff & service, property conditions & facilities
amazing
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Amenities, property conditions & facilities
Loved it
Stayed 2 nights in Mar 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is very nice, but the room was just ok. For the amount of money paid per night, the room was pretty bare, nothing special about it at all. The only thing that made the hotel worth the price, in my opinion, is the fast passes that were included for the parks. Overall, it was clean, ok enough, and I would stay again, but only for the fast passes.
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property, customer service and location.
Stayed 1 night in Jan 2025

10/10 Excellent

courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service from the hotel staff to restaurant staff. A wonderful stay, thank you!
Stayed 2 nights in Dec 2024

8/10 Good

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 4 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

The hotel was beautiful! We were pleasantly surprised and impressed. We will definitely be staying here again in the future.
Stayed 2 nights in Dec 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Feb 2025