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Universal’s Loews Portofino Bay Hotel

4.0 star property
Travelers soak up Italian ambiance at poolside cabanas while savoring authentic cuisine and experiencing the warmth of attentive service at this Universal resort

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Photo gallery for Universal’s Loews Portofino Bay Hotel

Exterior - Universal’s Loews Portofino Bay Hotel (Orlando)
3 outdoor pools, cabanas (surcharge), pool umbrellas - Universal’s Loews Portofino Bay Hotel (Orlando)
Property amenity - Universal’s Loews Portofino Bay Hotel (Orlando)
Property amenity - Universal’s Loews Portofino Bay Hotel (Orlando)
Lobby sitting area - Universal’s Loews Portofino Bay Hotel (Orlando)
Universal's Loews Portofino Bay Hotel transports visitors to the Italian Riviera with its waterslide pool and relaxed atmosphere. Guests can enjoy a Swedish massage, browse designer shops, or grab coffee at two cafés, while children delight in specially created kids' meals.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 1 King Bed, Non Smoking, Bay View (Universal Express Unlimited^ included)

View from room

Room, 1 King Bed, Non Smoking, Bay View (Universal Express Unlimited^ included)

9.0 out of 10
Wonderful
(8 reviews)
  • Bay view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Garden View (Universal Express Unlimited^ included)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, Garden View (Universal Express Unlimited^ included)

9.0 out of 10
Wonderful
(14 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for King Room with Bay View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

King Room with Bay View

  • Sleeps 2
  • Free WiFi

View all photos for Club Room, 2 Queen Beds, Non Smoking (Universal Express Unlimited^ included)

View from room

Club Room, 2 Queen Beds, Non Smoking (Universal Express Unlimited^ included)

8.8 out of 10
Excellent
(15 reviews)
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Universal Express Unlimited^ included)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Universal Express Unlimited^ included)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Non Smoking (Despicable Me Kids Suite), Universal Express Unlimited^ included

Suite, Non Smoking (Despicable Me Kids Suite), Universal Express Unlimited^ included | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Non Smoking (Despicable Me Kids Suite), Universal Express Unlimited^ included

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Hearing Accessible, Garden View (Universal Express Unlimited^ included)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible, Garden View (Universal Express Unlimited^ included)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Roll-in Shower, Garden View (Universal Express Unlimited^ included)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Roll-in Shower, Garden View (Universal Express Unlimited^ included)

  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking, Bay View (Universal Express Unlimited^ included)

Free toiletries, hair dryer, bathrobes, towels

Room, 2 Queen Beds, Non Smoking, Bay View (Universal Express Unlimited^ included)

8.2 out of 10
Very good
(18 reviews)
  • Bay view
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View (Universal Express Unlimited^ included)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Garden View (Universal Express Unlimited^ included)

9.2 out of 10
Wonderful
(74 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Universal Express Unlimited^ included)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking (Universal Express Unlimited^ included)

7.0 out of 10
Good
(7 reviews)
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Hearing Accessible Garden View 2 Queen Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Hearing Accessible Garden View 2 Queen Room

  • Sleeps 5
  • Free WiFi

View all photos for Mobility Accessible Garden View 2 Queen Room with Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible Garden View 2 Queen Room with Roll-in Shower

  • Sleeps 5
  • Free WiFi

About the neighborhood

Located in Florida Center, a neighborhood in Orlando, Universal’s Loews Portofino Bay Hotel is near theme parks. Some of the area's popular attractions include Universal Studios Florida and Universal Orlando Resort. Traveling with kids? Don't miss Universal CityWalk and Universal’s Islands of Adventure. Spend some time exploring the area's activities, including golfing. Visit our Orlando travel guide
Map
5601 Universal Blvd, Orlando, FL, 32819

What's nearby

  • www.alamy.com
    Universal Orlando Resort
    1 min walk - 0.0 miles
  • Universal CityWalk
    Universal CityWalk
    8 min walk - 0.4 miles
  • Universal Studios Florida
    Universal Studios Florida
    11 min walk - 0.6 miles
  • Universal’s Islands of Adventure
    Universal’s Islands of Adventure
    13 min walk - 0.7 miles
  • Volcano Bay At Orlando In Florida United States. Illuminated Amusement Park. Universal Orlando Scene. City Night Scenery. Orlando United States. Volcano Bay At Orlando In Florida United States.
    Universal’s Volcano Bay
    3 min drive - 1.7 miles

Getting around

  • Orlando Station
    12 min drive
  • Sand Lake Road Station
    19 min drive
  • Orlando Intl. Airport (MCO)
    21 min drive

Restaurants

  • Mel's Drive-In
    5 min walk
  • Leaky Cauldron
    4 min drive
  • Richter's Burger Co.
    4 min drive
  • Today Cafe At Universal Studios
    13 min walk
  • Louie's Italian Restaurant
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Covered self parking on site (USD 36 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 40 for adults and USD 5 to 20 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bice Ristorante
  • Mama Dellas Ristorante℠
  • Sal's Market Deli
  • Splendido Bar & Grill
  • Trattoria del Porto™

Things to do

  • 3 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Art gallery
  • Designer stores
  • Early theme park entry
  • Express theme park tickets
  • Gym
  • Shopping
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Early theme park entry
  • Express theme park tickets
  • Fenced pool
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Microwave on request
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (42,000 square feet of space)

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) *Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions apply
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 147 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 39.38 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults, and USD 5 to 20 for children
  • Covered self parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 147 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 39.38 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Frequently asked questions

Does Universal’s Loews Portofino Bay Hotel have a pool?

Yes, this property has 3 outdoor pools.

Is Universal’s Loews Portofino Bay Hotel pet-friendly?

Yes, Universal’s Loews Portofino Bay Hotel allows pets (limit 2 total). There's a fee of USD 147 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 36 per night. Valet parking is available for USD 45 per night.

What time is check-in at Universal’s Loews Portofino Bay Hotel?

Check-in begins at 4:00 PM.

What time is check-out at Universal’s Loews Portofino Bay Hotel?

Check-out is at 11 AM.

Where is Universal’s Loews Portofino Bay Hotel located?

Located in Florida Center, this family-friendly Orlando hotel is within a 15-minute walk of Universal Orlando Resort, Universal CityWalk, and Universal Studios Florida. Universal’s Islands of Adventure and Universal’s Volcano Bay are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Universal’s Loews Portofino Bay Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

9.6

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 710 out of 1001 reviews
Rating 8 - Good. 155 out of 1001 reviews
Rating 6 - Okay. 67 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, the staff was very friendly and welcoming.
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Shelbi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with kind and accommodating staff!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Beautiful property!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Easy access to the Universal parks as well as fabulous on-site restaurants and bars. So much fun!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, my husband, kids and I. Very peaceful safe clean and accessible. I higly recommend this hotel. Great food options. We loved it completely.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and the staff is awesome
Stayed 1 night in Mar 2026
Verified

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and staff is very helpful if u needed anything. Just wish the walls weren't so thin. Could hear everything going on in the halls. Otherwise great hotel would recommend!
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities
Gorgeous rooms, helpful staff and the express passes were a life saver.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stopover for one night, we hit the universal parks using the fast pass benefits you get from staying at the hotel. The staff were lovely and friendly and helpful, the room was large, clean and comfy and the boat service to/from the parks was great. Would recommend.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for visiting Universal Studios
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel layout, cool pools, and good restaurants
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place. Expensive food and drink around the pool but the amenities and atmosphere make it worth it. Loved it
Stayed 1 night in Feb 2026
Verified

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Club Lounge was lovely. I'm glad I booked a club level room. It was bright and clean and the people working there were friendly and accommodating. Good buffet breakfast and dinner each day.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Celia A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful place with great restaurants and a delightful Gelateria! It makes you feel like you are in Italy before heading over to the craziness of Universal.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

brad

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. Friendly staff, clean room, and a beautiful hotel. Definitely would stay here again!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Timothy Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great room. No walk in shower.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
They really did a turn around from last time I was there in 2021. We had a beautiful room and everyone was just so friendly that worked there. It is our favorite hotel in universal
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, amenities, property conditions & facilities
The staff was outstanding from the moment we got out of the Uber to the time we had to head home. The room was amazing very clean, had a great view of the resort and nighttime fireworks and drone show.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Rodney

Liked: Cleanliness, staff & service, amenities
The room was clean, and most of the staff seemed very friendly.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
Large comfortable room.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities
room was great and bigger than expected
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gordon

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Stunning views a feastcforxthe eyes. Very cheerful and helpful staff. Beautiful rooms and well appointed. I would stay again in a heartbeat. 5 star service.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jen

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Great food options and very friendly staff. We arrived at 7:00 am and it was extremely busy, so be prepared for a line. A lot of people around us were frustrated, but honestly, with the perks offered, it felt worth it, just make sure to pack your patience. We were pleasantly surprised to hear our room was ready at 7:30 am (which felt almost unheard of!). Since we were heading straight to the parks, we decided to check it out later. In hindsight, the early readiness was a bit of a red flag, especially considering the hotel staff checking us in had said the hotel was fully sold out the night before. Unfortunately, the room didn’t seem to be cleaned very thoroughly. There was hair in the tub, small bits of garbage left behind, and the towels had visible makeup stains. It was a bit disappointing after such a great first impression and coming from such a high cost hotel stay
Stayed 1 night in May 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We rented the room with 2 Queen beds that fits 5 people. The room was big, spacious and very clean. We all loved it. The only thing we noticed was that there was no fridge, so we had to end up throwing away the meat that we bought for wraps and sandwiches to take to the park with us. Also, there was no exhaustion fan in the bathroom, which was an inconvenience. The restaurant with the buffet optional menu was fantastic! We all loved our stay very much.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice, hotel layout and design really lovely and convenience for parks is great
Stayed 2 nights in Jul 2025