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Universal’s Loews Portofino Bay Hotel

4.0 star property
Family-friendly hotel with 5 restaurants and 3 outdoor pools

Choose dates to view prices

Photo gallery for Universal’s Loews Portofino Bay Hotel

Exterior
Creator video
Property amenity
View from room
Exterior
Universal's Loews Portofino Bay Hotel transports visitors to the Italian Riviera with its waterslide pool and relaxed atmosphere. Guests can enjoy a Swedish massage, browse designer shops, or grab coffee at two cafés, while children delight in specially created kids' meals.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed, Non Smoking, Bay View (FREE Universal Express Unlimited^)

View from room

Room, 1 King Bed, Non Smoking, Bay View (FREE Universal Express Unlimited^)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Shower/tub combination
  • 42 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, Garden View (FREE Universal Express Unlimited^)

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Shower/tub combination
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

View from room

Club Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Separate bathtub and shower
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Separate bathtub and shower
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Non Smoking (Despicable Me Kids Suite) (FREE Universal Express Unlimited^)

Suite, Non Smoking (Despicable Me Kids Suite) (FREE Universal Express Unlimited^) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Non Smoking (Despicable Me Kids Suite) (FREE Universal Express Unlimited^)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Private bathroom
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 2 Queen Beds, Accessible, Garden View (Hearing) (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Garden View (Hearing) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Shower/tub combination
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Garden View (Roll-In Shower) (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Garden View (Roll-In Shower) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Bathrobes
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Bay View (FREE Universal Express Unlimited^)

Free toiletries, hair dryer, bathrobes, towels

Room, 2 Queen Beds, Non Smoking, Bay View (FREE Universal Express Unlimited^)

8.0 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Shower/tub combination
  • 42 sq m
  • Bay view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Garden View (FREE Universal Express Unlimited^)

9.2 out of 10
Wonderful
(58 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Shower/tub combination
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

7.0 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Separate bathtub and shower
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Map
5601 Universal Blvd, Orlando, FL, 32819

What's nearby

  • Universal Orlando Resort - 6 min walk - 0.4 miles
  • Universal Studios Florida - 8 min walk - 0.4 miles
  • Universal CityWalk - 8 min walk - 0.4 miles
  • Universal’s Islands of Adventure - 12 min walk - 0.7 miles
  • Universal’s Volcano Bay - 2 min drive - 1.7 miles

Getting around

  • Orlando Station - 12 min drive
  • Sand Lake Road Station - 19 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • ‪Mel's Drive-In - ‬5 min walk
  • ‪Moe's Tavern - ‬10 min walk
  • ‪Today Cafe At Universal Studios - ‬13 min walk
  • ‪Richter's Burger Co. - ‬4 min drive
  • ‪UOAP Lounge - ‬6 min walk

About this property

Universal’s Loews Portofino Bay Hotel

Upscale family-friendly hotel near Universal Orlando Resort
Located close to Universal Studios Florida and Universal CityWalk, Universal’s Loews Portofino Bay Hotel provides a poolside bar, a terrace, and an art gallery on site. For some rest and relaxation, visit the 3 hot tubs. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Italian cuisine. Free in-room WiFi is available to all guests, along with designer stores on site and a coffee shop/cafe.
Other perks include:
  • Swimming pool along with a waterslide, cabanas, and sun loungers
  • Cooked-to-order breakfast (surcharge), a free theme park shuttle, and early theme park entry
  • Express theme park tickets, valet parking (surcharge), and 3 outdoor pools
  • Express check-out, an elevator, and newspapers in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 750 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
More amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 42-inch flat-screen TVs with cable channels
  • Mini fridges, on-request microwaves, and coffee/tea makers

Similar properties

Lobby lounge

Universal’s Loews Royal Pacific Resort

  • Pool
  • Hot Tub
  • Pet friendly
  • Kids pool
9.0 out of 10, Wonderful, 1,723 reviews
Universal’s Loews Royal Pacific Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Covered self parking on site (USD 36 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 40 for adults and USD 5 to 20 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bice Ristorante
  • Mama Dellas Ristorante℠
  • Sal's Market Deli
  • Splendido Bar & Grill
  • Trattoria del Porto™

Things to do

  • 3 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Art gallery
  • Designer stores
  • Early theme park entry
  • Express theme park tickets
  • Gym
  • Shopping
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Early theme park entry
  • Express theme park tickets
  • Fenced pool
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Microwave on request
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (42,000 square feet of space)

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) *Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions apply
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 147 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults, and USD 5 to 20 for children
  • Covered self parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 147 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Hotel Loews Portofino
Loews Hotel Universal
Loews Portofino Bay Hotel Universal Orlando
Loews Portofino Bay Hotel Universal Orlando Orlando
Loews Portofino Bay Universal Orlando
Loews Portofino Bay Universal Orlando Orlando
Loews Portofino Hotel
Portofino Hotel Universal
Portofino Loews Hotel
Universal Portofino Hotel
Universal's Loews Portofino Bay Hotel Orlando
Universal's Loews Portofino Bay Orlando

Frequently asked questions

Does Universal’s Loews Portofino Bay Hotel have a pool?

Yes, this property has 3 outdoor pools.

Is Universal’s Loews Portofino Bay Hotel pet-friendly?

Yes, Universal’s Loews Portofino Bay Hotel allows pets (limit 2 total). There's a fee of USD 147 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Universal’s Loews Portofino Bay Hotel?

Self parking is available for USD 36 per night. Valet parking is available for USD 45 per night.

What time is check-in at Universal’s Loews Portofino Bay Hotel?

Check-in begins at 4:00 PM.

What time is check-out at Universal’s Loews Portofino Bay Hotel?

Check-out is at 11 AM.

Where is Universal’s Loews Portofino Bay Hotel located?

Located in Florida Center, this family-friendly Orlando hotel is within a 15-minute walk of Universal Orlando Resort, Universal CityWalk, and Universal Studios Florida. Universal’s Islands of Adventure and Universal’s Volcano Bay are also within 2 mi (3 km).

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Reviews

Universal’s Loews Portofino Bay Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

9.4

Location

9.2

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 689 out of 1002 reviews
Rating 8 - Good. 163 out of 1002 reviews
Rating 6 - Okay. 74 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and service
Stayed 2 nights in Aug 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel and the express passes were 100% needed to make the parks bearable.
Entrance
Bed
TV
Stayed 1 night in Aug 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, 4th time staying there and will be back. The express passes, 3 pools and restaurants far outweigh the cost. Worth every penny!
Stayed 4 nights in Sep 2025

8/10 Good

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice, hotel layout and design really lovely and convenience for parks is great
Stayed 2 nights in Jul 2025

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and area. Very comfortable and convenient.
Stayed 3 nights in Jul 2025

10/10 Excellent

Leora

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service, beautiful grounds, nicest staff!
Stayed 6 nights in Jun 2025

10/10 Excellent

Quincy

Liked: Cleanliness, staff & service
Its nice
Stayed 2 nights in Sep 2025

10/10 Excellent

alexey

Liked: Cleanliness, amenities, property conditions & facilities
Place is beautiful with an amazing staff . Very well located , with really fast transportation to all universal parks , plus great restaurants in the resort.
Stayed 7 nights in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family stay, starting with a great check in experience. Loved the convenience of text notifications when our room was ready, as well as regular touch points to ensure we were having a great stay. We really enjoyed the pool, and the express passes and boat transfers to the parks were a great addition. Highly recommend for a family visit to the parks.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Would stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at check in was great and was able to get us adjoining rooms. We had dinner on property and it was delicious and convenient.
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Jul 2025

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient transportation to Universal Parks and excellent costumer service at restaurants and concierge.
Stayed 2 nights in Jun 2025

8/10 Good

Godwin

Liked: Staff & service
Housekeeping needs to improve. Just make sure you are not given the last room of the aisle as it is a really long walk.
Stayed 4 nights in Sep 2025

8/10 Good

Stefano

Liked: Cleanliness, amenities, property conditions & facilities
Great pools. Bice was excellent for dinner. Overall very comfortable stay
Stayed 3 nights in May 2025

10/10 Excellent

STEPHEN J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every year and some times twice a year. Love the place!
Stayed 5 nights in May 2025

6/10 Okay

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
The food at the restaurants was overpriced and bland.
Stayed 3 nights in Jun 2025

10/10 Excellent

Enrique Agredano

Liked: Cleanliness, amenities, property conditions & facilities
Trasnport to Universal parks
Stayed 3 nights in Jul 2025

10/10 Excellent

Shanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, the water taxi was a great way to get to/from Universal, and the rooms were wonderful.
Stayed 1 night in Mar 2025

8/10 Good

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 4 nights in Nov 2024

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful. Only complaint was no hot water in the shower for two days.
Stayed 2 nights in May 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort friendly staff Spacious and comfortable rooms Would definitely go back
Stayed 7 nights in Nov 2024

10/10 Excellent

Smruti Soumya

Liked: Amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

8/10 Good

Hector

Liked: Cleanliness, amenities, property conditions & facilities
For the price, parking should be free. More óptions or more frecuent trips back and forth the parks. Bad customer sercive during the check in
Stayed 2 nights in Jul 2025

10/10 Excellent

courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service from the hotel staff to restaurant staff. A wonderful stay, thank you!
Stayed 2 nights in Dec 2024

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