The sheets were not very soft. Very stiff and hard to sleep on. Other than that, great experience. Manager was helpful, bartender were awesome
The staff there was very nice and friendly. The room was amazing, bed was comfortable to sleep in and iPad that was good that it like mini controller to control whole room like lights tv blinds and temperature. Also the moods on it where you can have party mode with bathroom lights going different ...
Easily walkable to downtown nightlife, right near Suffolk university and Boston garden, take a stroll to the north end for a fantastic dinner
Great location, clean, modern, comfortable and quiet hotel. Very pleasant staff
Liked complimentary refreshments, hallway water stations, location. No recycling bins evident in room or hallway, front entry difficult for wheelchair access.
Loved the walking distance to places...the only thing didn’t like needs like a snack place for like hot dogs fries or chicken fingers
The check in process was difficult. They did not have our reservation. We had to wait until a manager had to check in a Back office of 3rd party reservations. We made it clear we booked thru Expedia and the staff kept looking but could not find it. We had to call Expedia to then call the hotel to ...
It was beautiful. I wish it had more shopping and a pool.
The location is more than excellent, safe, clean, very professional staff, smell very nice. Warm in severe winter. The bottles of water for customers is a plus. The hot chocolate is like a hug. All staff is able to guide and offer valid and useful tourist and historical information. Thanks to all. ...
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