Palmarejo Vacations

The hotel garden and outdoor area was beautiful!! I didn’t see any staff while we were staying there and rooms don’t get cleaned during the day but besides that the location was perfect and the breakfast station was amazing. The hammocks near the pool felt like a sanctuary. Could relax out there all day.

During my stay 5 nights / 6 days, they just make bed and replenish towels. No dusting or vacuuming. Unfortunately on last day I notice 3 roaches in bathroom, I took a picture and send email to manager. Breakfast is too early 6:30am - 9:30am being on vacations you have to get up early in order to have breakfast. Property is beautiful but so far from main tourist areas, either one, use Uber services or rental car. No close market or store to buy water or snacks. I wouldn’t return to this property.

Lots of confusion on the part of the staff as to who created the key cards and how to do it. THE POOL HAS BEEN OUT OF SERVICE FOR YEARS, but it sure is all over the pictures online.

We were very impressed with how clean and well maintained the property is. The rooms are clean and most important for us was the beds were very comfortable. The beaches were clean and pools well maintained. Prime 787 was our gp to choice for meals. Surf and turf was my choice!

So beautiful had a old san juan feel .Great food for breakfast. Cute little pool. Quit and clean. If you have a car parking is a little walk. The only thing was Air-conditioning was ok not the best. But we'll worth the stay the staff was so sweet and polite and welcoming.