Vacations Close To Port of San Juan

Our room was spotless and the AC kept things perfectly comfortable throughout our stay. The morning snack bar was a lovely touch, and the staff were incredibly helpful the whole time. Only small suggestion: maybe keep some heavy-duty bug spray on hand — we had an unexpected (and admittedly not the host’s fault!) spider encounter in the shower. Otherwise, a great stay and we’d happily come back!

Gorgeous property with incredible amenities. Restaurants were delicious but pricey. Consider planning to bring meals or go off resort for food

Nice property at beach location. Only needs to update the room as per the location to increase the popularity with comfort.

So the room we got had a nice partial view of the ocean and the room itself was pretty neat and clean but I was told that the property had an active swimming pool and upon arrival we realized that the pool has been shut down for a long time and also after asking we weren't even accommodated for a day pass for the pool next door at the Fairmont we actually got escorted out when we tried to get some information because it was a bit confusing because even though they were both named esj one is Beach Club and one is Towers but yet they are somewhat connected and we ended up walking from our esj Towers Lobby into an exit door that goes to the pool area and we thought that was the pool for our hotel and it's when they approached us and escorted us out and wouldn't even give us any details

The check-in process took very long waited over four hours, they had no rooms available when arrived. Everything else was great!

So beautiful had a old san juan feel .Great food for breakfast. Cute little pool. Quit and clean. If you have a car parking is a little walk. The only thing was Air-conditioning was ok not the best. But we'll worth the stay the staff was so sweet and polite and welcoming.

Mattress was hard and noisy, room smelled like Raid, flat pillows, only one elevator worked, not told were to park, towels were rough.

Deben de estar más pendiente al servicio de los habitantes debido a que notifique de algo y nunca me resolvieron