Vacations Close To Carabali Rainforest Park

It as ok, could have been bit cleaner, desk clerk was great.

Very nice and we'll located hotel!

The area around the property is under construction so its kind of noisy and my biggest complaint is that there was a sewer smell comming out of the tub in the bathroom. The rooftop bar and onsite restaurants are good.

No

Check in was easy and the staff was nice. We got to the room and there was a bag of laundry right in the entrance and 2 huge boxes. The dining room table was dirty. The AC in the master bedroom was weak and the room wasn't cool till the next day. They also dripped water on the floor. When I was leaving the room to check out, maintenance came and could not believe they had rented the room out knowing the AC was broken. The huge boxes in the entrance were new ACs to replace the ACs in the rental. When I told the lady who was at check-out, she didn't seem to care and said I should have complained. I don't usually complain and her attitude and lack of care is why I am writing this review. She said, she couldn't give me a discount or anything because I didn't complain. They knew the AC wasn't working when they rented the room. Thats terrible service and unethical.

Nice hotel

The sealant under the shower door was coming off, causing water to leak out. pull out couch was broken and due to it being broken I did not lift it to look for the remote that was stuck underneath. Came back one day and the door was wide open. Horrible communication. Uber and door dash could never find us. Not happy with my stay at ALL