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Embassy Suites by Hilton San Juan Hotel & Casino

3.5 star property
A beachside retreat where casino excitement meets island relaxation, with refreshing poolside drinks and easy access to the golden sands of Condado Beach

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Photo gallery for Embassy Suites by Hilton San Juan Hotel & Casino

Children's activities - Embassy Suites by Hilton San Juan Hotel & Casino (Carolina)
Sports facility - Embassy Suites by Hilton San Juan Hotel & Casino (Carolina)
Lobby - Embassy Suites by Hilton San Juan Hotel & Casino (Carolina)
Lobby - Embassy Suites by Hilton San Juan Hotel & Casino (Carolina)
Exterior - Embassy Suites by Hilton San Juan Hotel & Casino (Carolina)
Embassy Suites by Hilton San Juan Hotel & Casino, near Condado Beach, offers free cooked-to-order breakfasts. Relax in the spa tub, sip drinks at the poolside bar, or try water sports before dining at El Patio. Enjoy high-speed WiFi, valet parking, and wedding services.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Suite, 1 King Bed (Top Floor)

View from room

Suite, 1 King Bed (Top Floor)

9.0 out of 10
Wonderful
(62 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Double Beds (Top Floor)

In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 2 Double Beds (Top Floor)

9.2 out of 10
Wonderful
(93 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

View from room

Suite, 2 Bedrooms, 2 Bathrooms

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 42 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(28 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible (Roll-in Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | In-room safe, laptop workspace, blackout drapes, soundproofing

Presidential Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 99 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Basic Studio, 2 Double Beds, Non Smoking (Nonsuite)

In-room safe, laptop workspace, blackout drapes, soundproofing

Basic Studio, 2 Double Beds, Non Smoking (Nonsuite)

8.6 out of 10
Excellent
(50 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Basic Studio, 1 King Bed, Non Smoking (Nonsuite)

Basic Studio, 1 King Bed, Non Smoking (Nonsuite) | In-room safe, laptop workspace, blackout drapes, soundproofing

Basic Studio, 1 King Bed, Non Smoking (Nonsuite)

9.0 out of 10
Wonderful
(18 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Double Beds, Pool View

In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 2 Double Beds, Pool View

8.6 out of 10
Excellent
(48 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Pool View

In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Pool View

8.2 out of 10
Very good
(26 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Ste Mob Hear Acc Ri Shwr Brkfst Drinks

A hotel room with a bed, a nightstand with a lamp, a framed picture on the wall, and a view into the adjacent living area.

1 King Ste Mob Hear Acc Ri Shwr Brkfst Drinks

  • Sleeps 2
  • Free WiFi

View all photos for 2 Double Studio/non-ste-breakfast And Drinks

A hotel room with two beds, a large window with a view, a TV, and a lamp.

2 Double Studio/non-ste-breakfast And Drinks

  • Sleeps 4
  • Free WiFi

View all photos for King Suite

A hotel room with a bed, a TV, a lamp, a nightstand, and a window with curtains.

King Suite

  • Sleeps 4
  • Free WiFi

View all photos for Suite, 1 King Bed

View from room

Suite, 1 King Bed

9.0 out of 10
Wonderful
(246 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 2 Double Beds

9.0 out of 10
Wonderful
(183 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located near the beach, Embassy Suites by Hilton San Juan Hotel & Casino is in Isla Verde, a walkable area in Carolina with good airport proximity and shopping. Caparra Ruins and La Marquesa Forest Park are notable landmarks, and the area's natural beauty can be seen at Isla Verde Beach and Condado Beach. Plaza las Americas and Puerto Rico Convention Center are two other places to visit that come recommended. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby. Visit our Carolina travel guide
View more Resorts in San Juan
Map
8000 Tartak Street, Carolina, 00979

What's nearby

  • A beach with palm trees and the ocean.
    Isla Verde Beach
    5 min walk - 0.3 miles
  • Isla Verde Puerto Rico Sunset
    Carolina Beach
    7 min walk - 0.4 miles
  • San Juan Cruise Port, Puerto Rico
    Port of San Juan
    9 min drive - 6.8 miles
  • Pine Grove Beach
    16 min walk - 0.9 miles
  • Balneario de Carolina
    3 min drive - 1.5 miles

Getting around

  • Hato Rey Station
    7 min drive
  • Luis Munoz Marin Intl. Airport (SJU)
    16 min drive

Restaurants

  • Mi Casita Restaurant
    5 min walk
  • Lifeguards Of The Reef
    6 min walk
  • Pizza City
    9 min walk
  • La Cueva Del Mar
    2 min walk
  • Kumo
    7 min walk

Similar properties

Beach nearby, white sand, beach umbrellas, beach towels
Hampton Inn & Suites San Juan
Isla Verde
  • Pool
  • Hot tub
  • Breakfast included
  • Free WiFi
9.0 out of 10, Wonderful, 2,251 reviews
Hampton Inn & Suites San Juan
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 27.88 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Coqui Pool Bar
  • El Patio
  • Eterie

Things to do

  • 114 slot machines
  • 24-hour gym
  • 6 gaming tables
  • Bingo
  • Casino (650 square feet of space)
  • Children's pool
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • Playground
  • TV in common areas
  • Water sports equipment

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in hallways (29 inches high)
  • Handrails in stairways (33 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (25 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 55.50 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 27.88 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Embassy Suites by Hilton San Juan Hotel & Casino have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Embassy Suites by Hilton San Juan Hotel & Casino pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 27.88 per night.

What time is check-in at Embassy Suites by Hilton San Juan Hotel & Casino?

Check-in start time: 4:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Embassy Suites by Hilton San Juan Hotel & Casino?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Embassy Suites by Hilton San Juan Hotel & Casino located?

This family-friendly Carolina resort is located near the airport, 0.3 mi (0.5 km) from Isla Verde Beach, and within 6 mi (10 km) of Condado Beach and Plaza las Americas. Puerto Rico Convention Center and Port of San Juan are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Embassy Suites by Hilton San Juan Hotel & Casino Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 3138 out of 4677 reviews
Rating 8 - Good. 918 out of 4677 reviews
Rating 6 - Okay. 329 out of 4677 reviews
Rating 4 - Poor. 146 out of 4677 reviews
Rating 2 - Terrible. 146 out of 4677 reviews

Reviews

Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good breakfast included
Stayed 1 night in Apr 2026
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel , clean helpful polite staff- beautiful pool and hot tub I always stay there
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Kimberly A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! Perfect location and great amenities!
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Bridgett M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and accommodating.
Stayed 4 nights in Jun 2026
Verified

8/10 Good

Melissa DeAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. The pool and hot tub were fantastic.
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were well received, staff was courteous and attentive. Breakfast was great. Facilities were clean and beautiful.
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Jose de Jesus Delgadillo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great for us after we left. The room was perfect.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the smell of the place, I loved the pool, the amenities, and the room.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness about the room and the hotel along with the pool. Great breakfast everyday . There wasn't anything bad about this hotel at all.
Stayed 6 nights in Jun 2026
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with family and friends. You will enjoy a great customer services, a lot of amenities. The Pool and the breakfast are fabulous.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience for me and my family .
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!!! Well maintained with great amenities! Definitely going back next year.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Eloy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, simple, perfect.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Convenient location. Only about 10 mins from airport and maybe a 10 minute walk to beach. Enjoyed the complimentary happy hour drinks & snacks.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Hotel. The room and entire hotel was very clean. There were plenty of food options. We had a great 3 day stay! I would absolutely return.
Stayed 3 nights in May 2026
Verified

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, pool area was nice… vibe was good- a lot of proms happening in their banquet during our stay. a/c in room was not the greatest and wish the pool bar stayed open later with food options.. overall will come back..
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Anniette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near airport and beach
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and very nice property! Beautiful swimming area!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Tifair Gillespie

Liked: Cleanliness
Clean rooms, central location- great pool
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Easy access to pool, parking and restaurants.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, staff was very helpfull but my sunglasess were stolen at the pool area.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Hiram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The breakfast and evening kickbacks were outstanding…. Hostess Ms. Blanca was AWESOME, as she made sure all of our needs were met.
Stayed 4 nights in May 2026