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The Condado Plaza Hotel

4.0 star property
Travelers cool off at two ocean-view pools where the swim-up bar serves favorite cocktails - a perfect break from exploring San Juan's beaches

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Photo gallery for The Condado Plaza Hotel

Beach/ocean view - The Condado Plaza Hotel (San Juan)
Suite, 1 King Bed, Oceanfront (Penthouse) | Premium bedding, down comforters, in-room safe, iron/ironing board - The Condado Plaza Hotel (San Juan)
Ballroom - The Condado Plaza Hotel (San Juan)
Exterior - The Condado Plaza Hotel (San Juan)
Coffee shop - The Condado Plaza Hotel (San Juan)
The Condado Plaza Hotel sits on Condado Beach's white sands. Guests can choose from two outdoor pools and enjoy snorkeling in turquoise waters. Relax on sun loungers, dine at two on-site American cuisine restaurants, and take advantage of a 24-hour gym and shopping options.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed, Accessible, Bathtub

Shower, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Bathtub

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • City view
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(43 reviews)
  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront | Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, Oceanfront

7.8 out of 10
Good
(106 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Oceanfront (Penthouse)

Suite, 1 King Bed, Oceanfront (Penthouse) | Premium bedding, down comforters, in-room safe, iron/ironing board

Suite, 1 King Bed, Oceanfront (Penthouse)

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 111 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

Junior Suite, 1 King Bed, Balcony | Living area | 32-inch LCD TV with cable channels, TV, pay movies

Junior Suite, 1 King Bed, Balcony

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Bay View

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, Balcony, Bay View

  • Bay view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Jetted Tub

Junior Suite, 1 King Bed, Jetted Tub | Premium bedding, down comforters, in-room safe, iron/ironing board

Junior Suite, 1 King Bed, Jetted Tub

  • City view
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Oceanfront

Deluxe Suite, 1 King Bed, Oceanfront | Living area | 32-inch LCD TV with cable channels, TV, pay movies

Deluxe Suite, 1 King Bed, Oceanfront

  • City view
  • 100 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, iron/ironing board

Deluxe Room, 2 Queen Beds

7.2 out of 10
Good
(61 reviews)
  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Oceanfront

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 2 Queen Beds, Oceanfront

7.6 out of 10
Good
(94 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Bay View

Room, 2 Queen Beds, Balcony, Bay View | Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 2 Queen Beds, Balcony, Bay View

8.0 out of 10
Very good
(4 reviews)
  • Bay view
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 3 Bedrooms, Oceanfront (Penthouse)

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 3 Bedrooms, Oceanfront (Penthouse)

  • Ocean view
  • 331 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

About the neighborhood

Located in Condado, a neighborhood in San Juan, The Condado Plaza Hotel is near the airport and on the beach. Fort San Jeronimo and Castillo San Felipe del Morro are notable landmarks, and the area's natural beauty can be seen at Condado Beach and Parque La Ventana al Mar. Distrito T-Mobile and Conservatory of Music of Puerto Rico are two other places to visit that come recommended. Scuba diving and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with cave exploring and ziplining nearby. Visit our San Juan travel guide
View more Resorts in San Juan
Map
999 Ashford Avenue, San Juan, 00907

What's nearby

  • Condado Beach
    Condado Beach
    1 min walk - 0.1 miles
  • Parque La Ventana al Mar
    Parque La Ventana al Mar
    10 min walk - 0.6 miles
  • The Atlantic Ocean and waves on a beautiful hot, sunny and windy day. San Juan, Puerto Rico
    Atlantic Beach
    12 min walk - 0.7 miles
  • Casino del Mar at La Concha Resort
    14 min walk - 0.8 miles
  • Distrito T-Mobile
    19 min walk - 1.0 mile

Getting around

  • Hato Rey Station
    5 min drive
  • Luis Munoz Marin Intl. Airport (SJU)
    20 min drive

Restaurants

  • Cafe Caribe
    2 min walk
  • Starbucks
    1 min walk
  • Revital Coffee
    8 min walk
  • Fogo De Chao
    10 min walk
  • Mojito’s
    11 min walk

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Property amenities

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 25.65 per night; includes in/out privileges)
  • Valet parking on site (USD 31.22 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 7 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Aqua Bar
  • Starbucks

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Kayaking
  • Playground
  • Shopping
  • Snorkeling
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 6,449 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1963
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 7 to 25 per person
  • Self parking fee: USD 25.65 per night (in/out privileges)
  • Valet parking fee: USD 31.22 per night
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Condado Plaza Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is The Condado Plaza Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 25.65 per night. Valet parking is available for USD 31.22 per night.

What time is check-in at The Condado Plaza Hotel?

Check-in start time: 4 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 60.00 (subject to availability).

What time is check-out at The Condado Plaza Hotel?

Check-out is at 11:00 AM. Late check-out is available for USD 75 (subject to availability).

Where is The Condado Plaza Hotel located?

Located in Condado, this beachfront resort is in the city center and within a 10-minute walk of Condado Beach and Parque La Ventana al Mar. Luis Muñoz Rivera Park and Third Millennium Park are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Condado Plaza Hotel Reviews

8.0

Very Good

8.0

Cleanliness

7.8

Amenities

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 1152 out of 2442 reviews
Rating 8 - Good. 502 out of 2442 reviews
Rating 6 - Okay. 430 out of 2442 reviews
Rating 4 - Poor. 170 out of 2442 reviews
Rating 2 - Terrible. 188 out of 2442 reviews

Reviews

Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was great for me and my family.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly helpful staff
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay, oceanfront view, was amazing!!
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has great amenities, best beach in Condado!!! Staff was very helpful too
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Sheryle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location! Staff was very nice and rooms were large and comfortable.
Stayed 1 night in May 2026
Verified

8/10 Good

Kevin

Liked: Staff & service, amenities
This hotel was perfect for what we wanted. Great place if we wanted to spend the day at the pool or beach, but also easy to get to where we want to go.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean, staff is polite. Great Location
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Neville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at Condado Plaza every time we come to Puerto Rico and we are never disappointed. We will always continue to stay here. The staff are amazing and we love staying here.
Stayed 8 nights in May 2026
Verified

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool room overlooked ocean, the property had a somewhat private beach that was safe from currents but rocky
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Torree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless as was the whole property, staff were very friendly. Great amenities offered, easy access to the beach & great pool area. Family friendly hotel with activities for the kids and a craft room dedicated to the kids. Will be going back.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony view was amazing of the ocean- waking up to the sunrise was amazing
Stayed 3 nights in May 2026
Verified

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Ocean view -Loved
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a pool just for kids one for adults and a salt water pool by the beach. Hotel is on the beach chairs and umbrellas are free if you stay at the hotel. Such a beautiful hotel staff was great and very attentive.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service
We enjoyed our stay here! My daughter and i loved our room with the ocean view. Very breathtaking! Spacious room with comfy bed and room was very clean. Loved the beach and pools. the music in the lobby and pool was so fun and i loved the vibe! the staff are super friendly and helpful and my daughter loved the hair braiding! We will definitely be back !!
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Saul

Yes the view of the ocean was great I would definitely stay there again we are already making plans to go again
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, amazing view, private beach access, two pools, store on site, Starbucks attached, enterprise rental car attached… everything you could need to relax and enjoy. My only note is I wish the rooms had microwaves.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

viral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay here, and would absolutely come back again. The property was beautiful, very clean, and well maintained. The staff was friendly and welcoming throughout our stay, and the overall experience exceeded our expectations. The pool area was fantastic, the views were stunning, and the location was perfect for relaxing and exploring nearby attractions. Everything from check-in to checkout was smooth and enjoyable. Highly recommend this hotel.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place. Location was perfect and the pools and bars were nice and convenient
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was fantastic, along with the beach access, and the view from our room was amazing. Great location as well!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities
The room was comfortable with an amazing ocean view. Staff was very friendly and helpful. Property needs to be maintained. Beach chairs were old and worn out. Moon bar staff was very friendly and the drinks were great!!! Overall we had a good time and thank you for your hospitality and great service!!!
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Nicol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning lady picked up kids toys and made a display they loved.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Raghuraman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property, Staff was super helpful and very cordial.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need a little bit of a remodel on the rooms but they weren’t bad but the amenities make up for it, beach and pool was beautiful, great food for a hotel too.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Startia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my god yes great views and the best part was the pool area and the dj it was very lit
Stayed 3 nights in Apr 2026