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The Condado Plaza Hotel

Property class: 4

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Photo gallery for The Condado Plaza Hotel

A resort with a swimming pool, beach, and a bridge. - The Condado Plaza Hotel (San Juan)
A waterfront hotel with multiple balconies and a pool area with illuminated water. - The Condado Plaza Hotel (San Juan)
A modern lounge area with wooden ceiling, comfortable seating, a flat-screen TV, and a view of the ocean. - The Condado Plaza Hotel (San Juan)
A spacious living room with a large sofa, a coffee table, and a flat-screen TV. The room features large windows with a view of the ocean. - The Condado Plaza Hotel (San Juan)
An aerial view of a marina with numerous boats docked, surrounded by high-rise buildings and a coastal cityscape. - The Condado Plaza Hotel (San Juan)
Located close to Condado Beach and Parque La Ventana al Mar, The Condado Plaza Hotel provides a poolside bar, a grocery/convenience store, and a terrace. Active travelers can enjoy snorkeling at this resort. Be sure to enjoy a poolside location and more at the two on-site restaurants. Enjoy the 24-hour gym, as well as activities like kayaking. Guests can also expect to find shopping on site, a coffee shop/cafe and a garden.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for DELUXE ROOM-LARGE BATHROOM-2 QUEEN BEDS

A modern lobby with a reception desk, seating area, and a large aquarium.

DELUXE ROOM-LARGE BATHROOM-2 QUEEN BEDS

  • Sleeps 4
  • 2 Queen Beds

View all photos for OCEANFRONT SUITE-PARLOR-LG BALCONY-1 KING BED

A hotel room with a bed, a desk with a computer, a chair, a sofa, and a balcony with a view of the ocean.

OCEANFRONT SUITE-PARLOR-LG BALCONY-1 KING BED

  • Sleeps 2
  • 1 King Bed

View all photos for Junior King Suite with Balcony

A hotel room with a bed, a desk, a TV, a balcony with a view, and a large mirror.

Junior King Suite with Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

A modern bathroom with a bathtub, a shower, a vanity with a mirror, and a towel rack.

Room, 1 King Bed, Accessible, Bathtub

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a desk, a chair, a TV, and a mirror.

Room, 2 Queen Beds, Accessible, Bathtub

  • City view
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a TV, a desk, and a view of the city through the window.

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(44 reviews)
  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront

A hotel room with a bed, a desk with a computer, a chair, a sofa, and a view of the ocean.

Room, 1 King Bed, Oceanfront

7.8 out of 10
Good
(118 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Oceanfront (Penthouse)

A modern living room with leather armchairs, a glass coffee table, a floor lamp, and a large abstract painting on the wall.

Suite, 1 King Bed, Oceanfront (Penthouse)

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 111 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

A hotel room with a bed, a sofa, a desk, and a window with curtains.

Junior Suite, 1 King Bed, Balcony

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Bay View

A hotel room with a large bed, a desk with a computer, a chair, and a view of the city through large windows.

Room, 1 King Bed, Balcony, Bay View

  • Bay view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

A hotel room with a large bed, a desk with a computer, a chair, and a view of the city through large windows.

Room, 1 King Bed, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Jetted Tub

A hotel room with a large bed, a nightstand, a lamp, and a window with red curtains.

Junior Suite, 1 King Bed, Jetted Tub

  • City view
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Oceanfront

A modern hotel room with a dining area, a sofa, and a view of the ocean.

Deluxe Suite, 1 King Bed, Oceanfront

  • City view
  • 100 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, and a chair. There is a large window with a view of the ocean.

Deluxe Room, 2 Queen Beds

7.2 out of 10
Good
(68 reviews)
  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Oceanfront

A hotel room with two beds, a desk, and a chair. There is a large window with a view of the ocean.

Room, 2 Queen Beds, Oceanfront

7.4 out of 10
Good
(102 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Bay View

A hotel room with two beds, a TV, a desk, and a balcony with a city view.

Room, 2 Queen Beds, Balcony, Bay View

7.4 out of 10
Good
(6 reviews)
  • Bay view
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 3 Bedrooms, Oceanfront (Penthouse)

A hotel room with a bed, a desk, a chair, and a television.

Room, 3 Bedrooms, Oceanfront (Penthouse)

  • Ocean view
  • 331 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

About the neighborhood

Located in Condado, a neighborhood in San Juan, The Condado Plaza Hotel is near the airport and on the waterfront. Fort San Jeronimo and Castillo San Felipe del Morro are notable landmarks, and the area's natural beauty can be seen at Condado Beach and Parque La Ventana al Mar. Distrito T-Mobile and Conservatory of Music of Puerto Rico are two other places to visit that come recommended. Scuba diving and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with cave exploring and ziplining nearby. Visit our San Juan travel guide
View more Resorts in San Juan
Map
999 Ashford Avenue, San Juan, 00907

What's nearby

  • A beach with clear turquoise water, a sandy shore, and a city skyline with tall buildings including a Marriott hotel.
    Condado Beach
    1 min walk - 0.1 miles
  • A coastal path with a rocky barrier, palm trees, and the ocean in the background.
    Parque La Ventana al Mar
    10 min walk - 0.6 miles
  • A large tree with extensive roots in a park with a paved walkway.
    Luis Muñoz Rivera Park
    12 min walk - 0.7 miles
  • San Juan, Puerto Rico Sunrise Drone Aerial
    Distrito T-Mobile
    19 min walk - 1.0 mile
  • Casino del Mar at La Concha Resort
    14 min walk - 0.8 miles

Getting around

  • Hato Rey Station
    5 min drive
  • Luis Munoz Marin Intl. Airport (SJU)
    20 min drive

Restaurants

  • Starbucks
    1 min walk
  • Los Pinos Cafe
    12 min walk
  • Cafe Caribe
    2 min walk
  • Caribar
    16 min walk
  • Mojito’s
    11 min walk

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Property amenities

Parking and transportation

  • Self parking on site (USD 25.65 per night; includes in/out privileges)
  • Valet parking on site (USD 31.22 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 7 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Aqua Bar
  • Starbucks

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Kayaking
  • Playground
  • Shopping
  • Snorkeling
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 6,449 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1963
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 7 to 25 per person
  • Self parking fee: USD 25.65 per night (in/out privileges)
  • Valet parking fee: USD 31.22 per night
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Condado Plaza Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is The Condado Plaza Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 25.65 per night. Valet parking is available for USD 31.22 per night.

What time is check-in at The Condado Plaza Hotel?

Check-in start time: 4 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 60.00 (subject to availability).

What time is check-out at The Condado Plaza Hotel?

Check-out is at 11:00 AM. Late check-out is available for USD 75 (subject to availability).

Where is The Condado Plaza Hotel located?

Located in Condado, this resort is within a 10-minute walk of Condado Beach and Parque La Ventana al Mar. Luis Muñoz Rivera Park and Third Millennium Park are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Condado Plaza Hotel Reviews

8.0

Very Good

8.0

Cleanliness

7.8

Amenities

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 1303 out of 2793 reviews
Rating 8 - Good. 581 out of 2793 reviews
Rating 6 - Okay. 500 out of 2793 reviews
Rating 4 - Poor. 192 out of 2793 reviews
Rating 2 - Terrible. 217 out of 2793 reviews

Reviews

Verified review

10/10 Excellent

Mya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the beach,the swim up bar and the location itself.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful, staff was extremely friendly
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and clean
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Julissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and very nice staff definitely coming back again
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities
The hotel staff were amazing, only one elevator was working out while stay. The pool and beach was amazing.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at, a little out dated but definitely worth it. The location is perfect everything is nearby.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

James

Liked: Amenities
It’s a beautiful place to be
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Quanta Gitia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Pool area was our favorite! Good area
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice! The beach is great and our room was perfectly comfortable.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Brandi

Liked: Staff & service, amenities
Second time staying at the Condado. The hotel is close to many restaurants and also nearby excursions. Staff are very friendly and knowledgeable.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Charles Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was in an awesome location with short distances to get to anywhere! The views on the ocean was breathtaking. The staff was friendly and all the amenities was as advertised. This will be my requested location to stay again in the near future!!!!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room is comfy, bathroom is spacious and the shower has good space and water pressure. balcony, a must! pool staff is amazing! Beach and pool being next to each other makes it the perfect combo.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the pool area and the location is excellent. I think perhaps additional elevators would help the property provide better service.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

COLLEEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent,staff was courteous and helpful..room was clean
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view & easy access to the beach. Clean hotel.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an amazing time , the staff was very nice , the view was perfect and it is located in a convenient spot, in walking distance there is tons to do !
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Gabriella Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great had two different pools and wasn’t far from the beach beautiful view out of ur room bed was nice and big clean friendly staff and helpful only was front desk lady was rude
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Anisa L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every aspect of my stay was phenomenal. The front desk and staff make you feel like they are welcoming you into their home. The amenities are prefect for a family getaway. I0/10 do recommend!!!!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

latasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy relaxing and staff was amazing beautiful view
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Sharhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will like to say the front desk staff are amazing. Everyone was very polite and nice. I really enjoyed my stay
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Martha

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Excellent service
Stayed 1 night in Aug 2026
Verified review

8/10 Good

LaNekka Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean view was amazing on one side. Then the access to the ocean to swim in on the other side.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Dominick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed Condado Plaza hotel for the room was spacious and hotel staff was accommodating. I recommend and would come back to this hotel.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

cynthia

Disliked: Amenities
The location is great, but the hotel is dated. Only options for breakfast is Starbucks, cafe, and restaurant across the street, but better to take 10 min walk and eat someplace else. room could definitely have been cleaner, furniture needs to be updated, as well otherwise decent place if you just ned a place to stay with decent pool and beach access
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Very comfy beds. Very large bathroom. But some seating would have been nice. Large pools and large hot tub were great. Walking distance to Condado restaurants. Easy drive to Old SJ. But snorkeliing was medioce.
Stayed 1 night in Aug 2026