We loved the pool and hot tub. A little disappointed that the lazy river wasn't heated yet but we still had fun
The new Opus Bistro adds a lot to this property. Nice outdoor seating at it too.
We loved our stay we loved the huge comfy bed and the wonderful huge shower
I stayed here for 3 days and the property is located close to the Woodlands Mall and all that the woodlands offers. The room was clean and spacious. The front desk folks were very nice and helpful. I will stay here again.
I didn't like that I had to wait until 3:00 for check-in. I understand that there's some extra cleaning to do because of covid but there's not that many people in the hotel. The staff was very nice.
Young lady at desk was extremely helpful . The hotel is nice and clean . But it maybe time to replace some of the furniture in the lobby
Didn't like the small roaches I killed in my room.
Management was very professional and knowledgeable
No complaints other than the slightly lumpy mattress and lukewarm water.
Property was very pleasing with all their remodeling. Beds were extremely comfortable. The heat and AC was relatively quiet with a steady hum which helped us sleep. Staff was very pleasant. The only downside was due to Covid, we couldn't have their otherwise very tasty breakfast.
Great front desk people, and always safe and secure.
The front desk Ms Ulinda customer service was great.... in the speed of service was amazing. The room was clean and the bed was very soft. Would definitely go back.
Everything and everyone was amazing. 10 stars all the way. Parking lot is safe and clean. Area is perfect. There is so much to do around here. We stayed for 3 days and never had to travel more than a mile for anything. Right next to the mall and tons of restaurants and shopping. Every one of the ...
We had a great stay. Hotel was very clean.
Overall more spacious than other hotels, clean and comfortable.
My only problem was, in the room there is a card saying you can buy pillows, towels etc. We were wanting to buy 2 pillows, we asked a housekeeper and the front desk clerk and neither of them knew what we were talking about. We our hurricane Laura and Delta victims and it would have been nice to have ...
Location is exactly that i need, close everything, ways, food, supermarkets and optimus to my interests
The Room was clean, the restrooms were weak. They took a while to flush.
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