Gaylordsville Vacations

Housekeeping was great. Rooms were clean.

The hotel is very well situated, and we got great service (shoutout to Manuel at reception!). The public areas and the room were all very clean and well maintained. The room doors slam very loudly, and so when other guests leave or arrive early morning or late at night we hear doors slamming. It would be accommodating if complimentary water bottles were replenished daily and not just upon arrival. We would stay there again!

Location was great. Place was clean and secure. Hardwood floors. No microwave and the place was very small.

The only reason I’m giving this hotel the rating I did is because of its great location and friendly staff. The hotel itself was clean overall, but it is very outdated and in need of some serious updates. The elevator situation was one of the biggest issues during our stay. We were on the 26th floor and had to take the stairs twice during our three-day stay because of the elevator issues. After already spending the day walking all over NYC, climbing 26 flights of stairs was extremely frustrating. The bathroom was another disappointment. There was mold buildup all around the shower area, which really needs to be addressed. Overall, the location was excellent and the staff was pleasant, but the outdated rooms, elevator problems, and mold in the bathroom made the stay less enjoyable than expected.

Excellent property, still my first choice

Clean room with great staff