El Río Vacations

I do not recommend this hotel, especially if you're renting a car or expect basic hospitality standards. I paid $25 per day for parking during my week-long stay, yet more than half the time I had to wait for staff or bar patrons to move their vehicles before I could park. The hotel clearly oversells its very limited parking while charging guests a premium for it. Housekeeping was equally disappointing. After the first day, I had to repeatedly request fresh towels, toiletries, toilet paper, and even have my bed made. These are basic services that should never require guests to ask. The complimentary breakfast was also poorly managed. Although it's advertised from 7-10 AM, items were often unavailable. If you wanted eggs, you had to ask the front desk employee to stop assisting guests and cook them, resulting in unnecessary delays. Even more surprising, the hotel didn't offer complimentary coffee or tea with breakfast, forcing guests to spend extra money elsewhere every morning. The only highlights were the central location in San Juan and Chris, whose local recommendations genuinely improved our trip. Overall, the hotel fails to deliver the level of service and amenities its rates suggest. Between the oversold parking, inconsistent housekeeping, and poorly managed breakfast, there are far better places to stay in San Juan.

I would definitely recommend OLV Fifty Five. It was a 10/10! The staff were extremely nice and were eager to help with anything I needed. If you’re traveling solo or with family, I would recommend. Its near everything as well and about a 8 min drive to Old San Juan.

I had an incredible time at the Fairmont. The staff was fantastic, and the rooms were spotless. I chose to stay in the bungalow, which was incredibly cozy and private. The entire property was simply amazing. The pools, beach, restaurants, and casino were all top-notch. It was a truly memorable experience.

gorgeous hotel! the design is modern beach vibes. clean and spacious room. great location and beautiful beach.

Excellent! Thank you! Great location, safe location, very friendly and helpful staff, close to nice places to eat. The studio was beautiful with a very nice view from the balcony. My husband and I already started recommending this place. Puerto Rico is beautiful, we enjoyed Old San Juan, enjoyed history, eat the delicious mofongo, arroz mamposteao, the pastelitos, the views, the ocean and mountains. We will come back for sure.