El Cedro Vacations

Everything was great staff super friendly no complaints

The property Live Aqua is beautiful. Great architectural set up. Employees were very helpful and attentive. Great food and entertainment. Glad I booked this trip.

Overall, our stay at the resort was enjoyable, and the location was excellent. The property was very clean, and the housekeeping staff did an outstanding job keeping the rooms and common areas well maintained. While the buffet offered a variety of options, the quality and flavor of the food could be improved. On the other hand, the fine dining restaurants provided a much better experience, with enjoyable meals and attentive service. The customer service was somewhat inconsistent. The cleaning staff were friendly, professional, and attentive, while the welcoming staff could have been more engaging and accommodating. Additionally, the rooms are starting to show their age and would benefit from renovations and updates. Overall, the resort has great potential thanks to its cleanliness, location, and specialty restaurants, but improvements to customer service, room renovations, and buffet quality would greatly enhance the guest experience.

Food need to be displayed in English so other non Spanish persons can understand what they are eating