We stayed here for 4 nights. Check in was smooth, but there was no toilet paper in the room when we arrived. Our room was upgraded to one with a splash pool. The beds were clean, bathroom mirror could have been a little cleaner.
The pool and beach area were great, you just have to get up early to reserve chairs. You only get one towel per day which was annoying when it would get wet and you couldn’t swap it for a dry one. Pool was nice, but hot tubs weren’t warmer than the regular water.
The pool bar was excellent. The bartenders were attentive and funny and made great drinks. Only complaint is that they would run out of a lot of ingredients (ex. Soda water). The snack bar had typical AI food (chicken, fries, pasta, pizza, salad, fruit). The fruit was great but the rest of the food could use some work. Ended up eating a lot of pasta and pizza. They only offered us one reservation at the restaurants for the entire stay, and we couldn’t book more. We ate at the Latin Fusion restaurant with 4 courses. It was better than the buffet food but not incredible.
The buffet was disappointing. Lots of option but most of it lacked flavor and seemed to be sitting out too long to be safe. Once again, ate a lot of pasta and pizza. Breakfast was the best meal with fresh omelette and smoothies. The outdoor bar was also excellent at night to sit outside and play cards. Lots of mosquitos.
Night entertainment was fun, but a little elementary.