Family Hotels in Bulgaria

"Nice big rooms. Stuff was friendly. The room was not that modern but ok. Good breakfast. The room on the street side was noisy and it was a bit hot in the room. (The AC was not working yet). But for the price it was a nice hotel. "

"Property was wonderful people very nice and helpful "

"The hotel is dated throughout. The staff were "

"Best hotel in the area. Excellent facilities (SPA, restaurants and ski services). Superb location ( pretty much on the main ski lift). Outdated rooms. Staff experience varies: some are great (reception, concierge and breakfast), some are simply unpleasant, inefficient and outright seemed annoyed by their job serving guests…(especially the SPA and the lobby lounge)"

"Spa and room size was very good. In general staff was very helpful except few person at reception who were not helpful in answering my questions about city and some restaurants"

"Air conditioning not working… room was too hot. Hotel starting to look a little tired and needs attention.. location was great, bed was very comfortable and staff were very friendly and helpful."

"Hotel is getting ready to close for the winter so it was a little empty but the food was ample and good, the staff are amazing. I forgot my uk to eu adapter and they loaned me one. "

"Not even close to 4 stars, good for families with little kids."