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Sofia Balkan Palace

Property class: 5 and above

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Photo gallery for Sofia Balkan Palace

A hotel entrance with a glass canopy, multiple flags, and a well-lit facade. - Sofia Balkan Palace (Sofia)
A grand lobby with a marble floor, a central seating area, and a staircase leading to upper floors. - Sofia Balkan Palace (Sofia)
A modern hotel room with a large bed, a nightstand, a lamp, a window with a view, and a purple sofa. - Sofia Balkan Palace (Sofia)
A luxurious interior with marble columns, plush seating, and a bar area. - Sofia Balkan Palace (Sofia)
A modern living room with a sectional sofa, a round coffee table, a blue ottoman, a leather armchair, a small side table with a vase, and a flat-screen TV mounted on the wall. - Sofia Balkan Palace (Sofia)
Located close to Church of St. George and Sofia Central Mineral Baths, Sofia Balkan Palace provides an art gallery on site, a shopping mall on site, and a coffee shop/cafe. The on-site restaurant, Stardust restaurant, offers breakfast, lunch, and dinner. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive King Room

A hotel room with a large bed, a desk with a TV, a small table with a lamp, and a view of the outside.

Executive King Room

7.8 out of 10
Good
(27 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

A hotel room with two beds, a sofa, a small table, and a large window with curtains.

Executive Twin Room

10.0 out of 10
Exceptional
(7 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe King Room

A hotel room with a bed, a desk, a chair, a small table, and a TV.

Deluxe King Room

8.6 out of 10
Excellent
(61 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

A modern hotel room with a large bed, a desk, a chair, a phone, and a window with a view.

Deluxe Suite

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite with King Bed

A hotel room with a bed, a sofa, a round table, and a chair. There is a chandelier above the sofa.

Junior Suite with King Bed

7.0 out of 10
Good
(6 reviews)
  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite with King Bed

A hotel room with a bed, bedside table, a mirror, and a nightstand.

Executive Suite with King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room

A hotel room with two beds, a sofa, a small table, and a large window with curtains.

Deluxe Twin Room

9.6 out of 10
Exceptional
(9 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

About the neighborhood

Located in Sofia City Center, a neighborhood in Sofia, Sofia Balkan Palace is near a metro station and in the mountains. Church of St. George and Sofia Central Mineral Baths are notable landmarks, and travelers looking to shop may want to visit Vitosha Blvd. Looking to enjoy an event or a game while in town? See what's going on at Bulgarian Army Stadium. Guests love the hotel's central location. Visit our Sofia travel guide
Map
5 Sveta Nedelya Square, Sofia, Sofia, 1000

What's nearby

  • A historic building with a central fountain, surrounded by a well-maintained lawn and a clear blue sky.
    Sofia Central Mineral Baths
    2 min walk - 0.1 miles
  • A group of people walking through a historic building with a brick tower and arched ceilings.
    Church of St. George
    2 min walk - 0.1 miles
  • A grand theater with classical columns and statues, surrounded by a plaza with patterned paving and modern buildings.
    Ivan Vazov National Theatre
    7 min walk - 0.4 miles
  • A large, ornate church with multiple domes and arched windows, illuminated at dusk.
    Alexander Nevski Cathedral
    10 min walk - 0.6 miles
  • A grand building with a large emblem above the entrance, flags, and ornate lamp posts.
    Bulgarian Parliament
    12 min walk - 0.7 miles

Getting around

  • Serdika Station
    2 min walk
  • Sofia Central Station
    8 min drive
  • Sofia Airport (SOF)
    18 min drive

Restaurants

  • Happy Bar & Grill
    3 min walk
  • Breakfast Room, Sofia Balkan Palace
    1 min walk
  • Spaghetti Kitchen Bar
    4 min walk
  • Largo di Serdika
    2 min walk
  • Burrata Italiana Center
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 31 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Stardust restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Gym
  • Shopping mall

Family friendly

  • Baby bath
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Conference center (13,563 square feet of space)

Outdoors

  • In a state park
  • In the mountains
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Null
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • At least 80% organic food
  • Ballroom
  • Built in 1956
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per person, per night
  • A tax is imposed by the city: EUR 1.53 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 23.00 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 30 (one-way), (from 1 to 12 years old)
  • Self parking fee: EUR 31.00 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Sofia Balkan Palace pet-friendly?

Yes, Sofia Balkan Palace allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 31.00 per day. Limited spots are available.

What time is check-in at Sofia Balkan Palace?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sofia Balkan Palace?

Check-out is at noon.

Does Sofia Balkan Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is Sofia Balkan Palace located?

Located in Sofia City Center, this luxury hotel is within a 5-minute walk of Church of St. George and Sofia Central Mineral Baths. Alexander Nevski Cathedral and Bulgarian Parliament are also within 15 minutes. Serdika Station is only a 2-minute walk and Lavov Most Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sofia Balkan Palace Reviews

8.6

Excellent

8.4

Cleanliness

8.2

Amenities

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 561 out of 1000 reviews
Rating 8 - Good. 243 out of 1000 reviews
Rating 6 - Okay. 92 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the breakfast spread and also the spacious room. Only slight complaint was the toilet shower head holder in our room was broken, but otherwise everything was good
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Central location and a lot of history. Rooms and the hotel need to be refreshed.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location, very close to Serdika metro station. Many things to do around. Helpful staff at the reception and the restaurant.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice rooms with excellent amenities. Very good breakfast. Very walkable to restaurants and shops and major attractions.
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not serviced during my stay; when asked, no explanation was given. Excellent location.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an excellent stay at this beautiful hotel with a central location. A special thank you to the reception staff for such a warm greeting and whom went above and beyond to make our stay special. They were so helpful to meet any requests we had.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, excellent breakfast service and pleasant staff. Location is perfect.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is excellent. The hotel is great and the staff very helpful. Breakfast has variety of food.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and the staff were awesome! The location is first rate! I would definitely stay here again
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Balkan Palace does not offer parking, and its entrance is not readily accessible by car. That being said, there is a relatively small (about 15 spaces) public parking lot located on the west side of Square of Tolerance and north side of Cathedral St. Nedelia, about 50 meters from the Hotel entrance, accessible off Pl. Sveta Nedelya. By whatever means of transport, the Balkan Palace is worth your effort. "Built in 1950 the Sofia Balkan Palace stands as a masterful blend of neoclassical grandeur and contemporary sophistication." It truly merits its 5-star rating, a grand accommodation. The on-site Bar-Restaurant offers relaxation, tranquility, elegance and top service. Can't recommend highly enough.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The breakfast buffet was the highlight of the hotel. Some staff were very helpful, some were rude and dismissive. The morning manager who offered me a late checkout and the bell boy/man were very nice.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable stay - the breakfast was plentiful, I loved the Clarins toiletries and having a dressing gown and slippers in the room. The interior of the room was very modern with smart controls for lighting, curtains, and air con. Meanwhile, the interior in the lobby was very opulent and traditional. What I will say as an English speaking international guest and for a hotel introducing smart/innovative touches to it's rooms - get smart TVs. The channel selection was very limited for English speakers, but this could easily be resolved by following what a lot of hotels are doing and installing smart TVs should you wish to access your Netflix or YouTube accounts.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located, close to historical places, restaurants, and to the subway. The personnel were very nice, especially Dmitri.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Disliked: Staff & service
Rooms were good, but had small marks scuffs and signs of lower quality workmanship. However its right in the centre so you are near tourism spots, the main avenue for food and shopping. The hotel is adjacent to the metro to sofia airport. And the vibe at the hotel is old soviet mixed with modern luxury. Its an absolutr bargain for the price as you get lots of towels, bathrobe, safe and room service. Main down side is the service from the staff, bur if you are patient and in no rush and are friendly, the same respect will be given in return.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
This was a beautiful classic property in the center of the city and the front desk was helpful and friendly. There were plenty of options at the breakfast buffet. On this 6 night stay we only had the room cleaned one time and this was less than satisfactory. As the room was warm we requested an extra flat sheet for each twin bed. This would allow us to sleep cooler. When we returned that afternoon the flat sheets were missing and dirty towels were still on the shower floor. A call to the front desk brought the sheets and I chose to make the beds myself. While making the bed I discovered a stained mattress. I think we were both put off by this
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Nice location, near station and very central. Room was very clean.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located and very convenient to visit all the landmarks. Generally clean ( mirrors in the bathroom needed some cleaning) and very spacious room. Breakfast was excellent
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a fabulous place. Rooms can get a bit warm but shut the curtains and leave the aircon on and it was fine.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is in a perfect location, making it very convenient for exploring Sofia. I read some reviews from people complaining about the lack of maid service, but the room actually has a control panel where you can request room cleaning, so that wasn’t an issue for me. They could have a maintenance crew doing some touch-up with hardware and paint. On the second day, I did notice an unpleasant smell coming from the bathroom, possibly due to an issue with the drain trap. I reported it, and the problem was resolved. Overall, I had a good experience and would definitely stay here again if I return to Sofia.
Stayed 7 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Decent sized room and good location. Staff friendly. Had issues with electronic system used for lighting and curtains and room was difficult to cool
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, excellent service. Very good hotel
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the hotel is in a good location. You can walk to many sites easily. The bed is comfortable, the shower is good, but the breakfast was not good. There wasn't a huge selection to choose from.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Great location, right next to the Metro. Easy walk to all the main attractions - one is 50m away!
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Hotel was in an excellent location. Very nicely styled hotel with very friendly staff. Our room was beautiful. No blind in the bathroom and paint on ceiling in shower peeling off - you would think it would get fixed as an easy one. On first look breakfast appeared to be good - lots of choice and nice looking fruit etc…however most of the hot choices were luke warm. A real shame as something they could sort. Overall I would recommend staying - just be prepared for breakfast not being great
Stayed 2 nights in Jul 2026