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Sofia Balkan Palace

5.0 star property
Hotel with a restaurant, steps from Church of St. George

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Photo gallery for Sofia Balkan Palace

Reception
Deluxe Twin Room | 1 bedroom, premium bedding, minibar, in-room safe
Daily full breakfast (EUR 23.00 per person)
Bar (on property)
Front of property - evening/night

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite with King Bed

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite with King Bed

8.0 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King Room

1 bedroom, premium bedding, minibar, in-room safe

Executive King Room

7.8 out of 10
Good
(26 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe King Room

8.8 out of 10
Excellent
(40 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite with King Bed

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite with King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
  • 89 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • 31 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Executive Twin Room

Eco-friendly toiletries, hair dryer, bathrobes, towels

Executive Twin Room

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • 31 sq m
  • Sleeps 3
  • 2 Large Twin Beds

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9.2 out of 10, Wonderful, 1,006 reviews
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About the neighborhood

Map
5 Sveta Nedelya Square, Sofia, Sofia, 1000

What's nearby

  • Sofia Central Mineral Baths - 3 min walk - 0.2 miles
  • Bulgarian Parliament - 12 min walk - 0.7 miles
  • Alexander Nevski Cathedral - 12 min walk - 0.7 miles
  • National Palace of Culture - 18 min walk - 1.0 mile
  • Vitosha Blvd - 18 min walk - 1.0 mile

Getting around

  • Serdika Station - 2 min walk
  • Sofia Central Station - 6 min drive
  • Sofia Airport (SOF) - 17 min drive

Restaurants

  • ‪Happy Bar & Grill - ‬2 min walk
  • ‪Spaghetti Kitchen Bar - ‬3 min walk
  • ‪Largo - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Art Club Museum - ‬3 min walk

About this property

Sofia Balkan Palace

Hotel near Sofia Central Mineral Baths
Located close to Church of St. George and Alexander Nevski Cathedral, Sofia Balkan Palace provides an art gallery on site, a shopping mall on site, and a coffee shop/cafe. The on-site restaurant, Stardust restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and smoke-free premises
  • Concierge services, wedding services, and a vegetable garden
  • Guest reviews say great things the breakfast, central location, and helpful staff
Room features
All 241 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Flat-screen TVs with satellite channels
  • Baby baths, coffee/tea makers, and daily housekeeping

Languages

Bulgarian, English, German, Greek, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 31 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Stardust restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Gym
  • Shopping mall

Family friendly

  • Baby bath
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Conference center (13,563 square feet of space)

Outdoors

  • Garden
  • In a state park
  • In the mountains
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1956
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 59.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per person, per night
  • A tax is imposed by the city: EUR 1.53 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 23.00 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 30 (one-way), (from 1 to 12 years old)
  • Self parking fee: EUR 31.00 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 59.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Balkan Hotel Sofia
Balkan Luxury Collection
Balkan Sofia
Balkan Sofia Hotel
Hotel Balkan Luxury Collection Hotel
Hotel Balkan Sofia
Sofia Balkan
Sofia Balkan Hotel
Sofia Balkan Luxury Collection
Sofia Hotel Balkan Luxury Collection Hotel
Sheraton Sofia
Sofia Sheraton
Sofia Hotel Balkan Luxury Collection Hotel Sofia
Sofia Balkan Luxury Collection Sofia
Sofia Hotel Balkan a Luxury Collection Hotel

Frequently asked questions

Is Sofia Balkan Palace pet-friendly?

Yes, Sofia Balkan Palace allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Sofia Balkan Palace?

Self parking is available for EUR 31.00 per day. Limited spots are available.

What time is check-in at Sofia Balkan Palace?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sofia Balkan Palace?

Check-out is at noon.

Does Sofia Balkan Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is Sofia Balkan Palace located?

Located in Sofia City Center, this hotel is within a 5-minute walk of Church of St. George and Sofia Central Mineral Baths. Bulgarian Parliament and Alexander Nevski Cathedral are also within 15 minutes. Serdika Station is only a 2-minute walk and Lavov Most Station is 12 minutes.

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Sofia Balkan Palace Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 517 out of 1013 reviews
Rating 8 - Good. 291 out of 1013 reviews
Rating 6 - Okay. 109 out of 1013 reviews
Rating 4 - Poor. 53 out of 1013 reviews
Rating 2 - Terrible. 43 out of 1013 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel with great dining and shopping option
Stayed 3 nights in Jun 2025

10/10 Excellent

Anna

Liked: Property conditions & facilities
Wonderful staff, great breakfast, & beautiful room. Highly recommended!
Stayed 3 nights in Jun 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities
I had a great experience staying at this hotel and would highly recommend it.
Stayed 2 nights in Jun 2025

10/10 Excellent

Viktor

Liked: Property conditions & facilities
Fantastic, very luxurious.
Stayed 1 night in Jul 2025

10/10 Excellent

Zoran

Liked: Cleanliness, amenities, property conditions & facilities
It is in a great location & it’s a very nice place!
Stayed 2 nights in Jun 2025

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. The staf are so nice & The rooms are big and very nice. I would recommend this hotel & will stay again .
Stayed 2 nights in Jun 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice central place to stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and convenient
Stayed 2 nights in Jun 2025

10/10 Excellent

RASHIDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 5 nights in Apr 2025

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, awesome location
Stayed 2 nights in Apr 2025

4/10 Poor

Desislava

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a 5 star hotel for sure. Cleanliness is bad, bedsheets changed only if you ask. Towels not changed, floors not mopped, dusty all over. The location is convenient.
Stayed 2 nights in Jun 2025

6/10 Okay

Marie Mae

First off, i picked this place becasue of location. IMO best location. I have stayed at this hotel 5 times in the last ten years. it seems to me, with every stay, the place looks worse and offers less than before. New ownership etc. Used to be the best in town and now it has that old musty hotel odor. Will i stay here next time , i come to Sofia, most likely..
Stayed 3 nights in Aug 2024

6/10 Okay

Subhash

Liked: Cleanliness, property conditions & facilities
Parking not convenient as out sourced
Stayed 2 nights in Jul 2025

10/10 Excellent

Moaaz Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the major tourist attractions are at your door step. From airport there is a train one can catch into the city centre where it’s station is located just across the street from the hotel.
Stayed 4 nights in May 2025

2/10 Terrible

Zoran

Disliked: Staff & service
N/
Stayed 1 night in Jul 2025

8/10 Good

Kai

Liked: Cleanliness, staff & service, amenities
Nice hotel... condition of room have to be improved for 5* closet door missing and bathroom not in best condition
Stayed 2 nights in Jun 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected
Stayed 3 nights in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
This was the most beautiful hotel I have ever stayed in. The staff were all friendly and they gave me an early check in and upgraded me to a suite. ( Expedia gold member perk). The location was walking distance to everything. I actually can’t wait to go back.
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and met my expectations. The breakfast was excellent!
Stayed 6 nights in Feb 2025

10/10 Excellent

Stamen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy hotel in best location

You get exactly what you expect
Stayed 5 nights in Apr 2025

10/10 Excellent

Stanislav

Great location
Stayed 2 nights in Dec 2024

10/10 Excellent

Haim Hagay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location. Right in the middle of things. Room is very nice, good size, clean and convenient. Good breakfast.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel

This is by far the best hotel in Sofia. It is very central, clean and good service. I did notice the doorman or bellman does not open the door for you if if he is right there.
Stayed 1 night in Mar 2025

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, amenities
Great hotel in the middle of everything
Stayed 2 nights in Dec 2024

8/10 Good

Yingshun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean room although was unable to control room temperature to air conditioning as it was in heating mode
Stayed 3 nights in Mar 2025