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Sofia Balkan Palace

5.0 star property
Guests savor local flavors at Stardust before strolling through gardens, with historic landmarks like Alexander Nevski Cathedral nearby.

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Photo gallery for Sofia Balkan Palace

A hotel entrance with a glass canopy, multiple flags, and a well-lit facade. - Sofia Balkan Palace (Sofia)
A luxurious interior with marble columns, plush seating, and a bar area. - Sofia Balkan Palace (Sofia)
A modern hotel room with a large bed, a nightstand, a lamp, a window with a view, and a purple sofa. - Sofia Balkan Palace (Sofia)
A hotel room with a bed, a TV mounted on the wall, a small table with a glass of water, and a view of a building through the window. - Sofia Balkan Palace (Sofia)
Reception - Sofia Balkan Palace (Sofia)
Sofia Balkan Palace, in the city center, blends art and culture with modern comforts. Enjoy meals at Stardust restaurant, browse the on-site art gallery, or shop at the adjacent mall. The property offers free in-room WiFi, peaceful gardens, and staff ready to enhance your visit.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

Room

  • Sleeps 3
  • Free WiFi

Room

  • Sleeps 3
  • Free WiFi

Room

  • Sleeps 3
  • Free WiFi

View all photos for Executive King Room

A neatly made bed with white linens and a mustard-colored pillow, a bedside lamp, and a wooden nightstand.

Executive King Room

7.8 out of 10
Good
(26 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Twin Room

A hotel room with two beds, a sofa, a small table, and a large window with curtains.

Executive Twin Room

10.0 out of 10
Exceptional
(6 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe King Room

A hotel room with a large bed, a TV, a small table with a drink, and a view of a building through the window.

Deluxe King Room

8.8 out of 10
Excellent
(58 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite

A modern hotel room with a large bed, a desk, a chair, a phone, and a window with a view.

Deluxe Suite

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite with King Bed

A hotel room with a bed, a sofa, a round table, and a chair. There is a chandelier above the sofa.

Junior Suite with King Bed

7.0 out of 10
Good
(6 reviews)
  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite with King Bed

A hotel room with a bed, a bedside table with a lamp, a small round table with a fruit bowl, and a large window with curtains.

Executive Suite with King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with two beds, a sofa, a small table, and a large window with curtains.

Deluxe Twin Room

9.6 out of 10
Exceptional
(9 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

About the neighborhood

Located in Sofia City Center, a neighborhood in Sofia, Sofia Balkan Palace is near a metro station and in the mountains. Church of St. George and Sofia Central Mineral Baths are notable landmarks, and travelers looking to shop may want to visit Vitosha Blvd. Check out an event or a game at Bulgarian Army Stadium, and consider making time for National Palace of Culture, a top attraction not to be missed. Guests love the hotel's central location. Visit our Sofia travel guide
Map
5 Sveta Nedelya Square, Sofia, Sofia, 1000

What's nearby

  • A historic building with a central fountain, surrounded by a well-maintained lawn and a clear blue sky.
    Sofia Central Mineral Baths
    2 min walk - 0.1 miles
  • A group of people walking through a historic building with a brick tower and arched ceilings.
    Church of St. George
    2 min walk - 0.1 miles
  • A grand building with classical architecture, featuring columns and a prominent tower.
    Ivan Vazov National Theatre
    7 min walk - 0.4 miles
  • A large, ornate church with multiple domes and arched windows, illuminated at dusk.
    Alexander Nevski Cathedral
    10 min walk - 0.6 miles
  • A grand building with a large emblem above the entrance, flags, and ornate lamp posts.
    Bulgarian Parliament
    12 min walk - 0.7 miles

Getting around

  • Serdika Station
    2 min walk
  • Sofia Central Station
    8 min drive
  • Sofia Airport (SOF)
    18 min drive

Restaurants

  • Happy Bar & Grill
    3 min walk
  • Spaghetti Kitchen Bar
    4 min walk
  • Largo
    2 min walk
  • Burrata Italiana Center
    3 min walk
  • Breakfast Room, Sofia Balkan Palace
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 31 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Stardust restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Gym
  • Shopping mall

Family friendly

  • Baby bath
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Conference center (13,563 square feet of space)

Outdoors

  • In a state park
  • In the mountains
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • At least 80% organic food
  • Ballroom
  • Built in 1956
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per person, per night
  • A tax is imposed by the city: EUR 1.53 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 23.00 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 30 (one-way), (from 1 to 12 years old)
  • Self parking fee: EUR 31.00 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Sofia Balkan Palace pet-friendly?

Yes, Sofia Balkan Palace allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 31.00 per day. Limited spots are available.

What time is check-in at Sofia Balkan Palace?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sofia Balkan Palace?

Check-out is at noon.

Does Sofia Balkan Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is Sofia Balkan Palace located?

Located in Sofia City Center, this luxury hotel is within a 5-minute walk of Church of St. George and Sofia Central Mineral Baths. Alexander Nevski Cathedral and Bulgarian Parliament are also within 15 minutes. Serdika Station is only a 2-minute walk and Lavov Most Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sofia Balkan Palace Reviews

8.4

Very Good

8.4

Cleanliness

9.0

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 547 out of 1007 reviews
Rating 8 - Good. 257 out of 1007 reviews
Rating 6 - Okay. 99 out of 1007 reviews
Rating 4 - Poor. 57 out of 1007 reviews
Rating 2 - Terrible. 47 out of 1007 reviews

Reviews

Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and the staff were awesome! The location is first rate! I would definitely stay here again
Stayed 8 nights in Jul 2026
Verified review

8/10 Good

Alison

Liked: Cleanliness, staff & service
Hotel was in an excellent location. Very nicely styled hotel with very friendly staff. Our room was beautiful. No blind in the bathroom and paint on ceiling in shower peeling off - you would think it would get fixed as an easy one. On first look breakfast appeared to be good - lots of choice and nice looking fruit etc…however most of the hot choices were luke warm. A real shame as something they could sort. Overall I would recommend staying - just be prepared for breakfast not being great
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Asiya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A renovated room but with cockroaches walking all around the floor all night long. Must sleep with lights on and a slipper nearby to hit them as they climb out of the walls. The hotel doesn't have spa or gym, so there isn't much to do. The lobby bar has very small basic menu and they also don't bring out half of ingredients in the menu. Breakfast buffet is good. The check-in and check-out staff are excellent. The hotel is in the central location close to all the good shops and government offices. Would be a decent place if not for the infestation.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

dexter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a fabulous place. Rooms can get a bit warm but shut the curtains and leave the aircon on and it was fine.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the hotel is in a good location. You can walk to many sites easily. The bed is comfortable, the shower is good, but the breakfast was not good. There wasn't a huge selection to choose from.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located and very convenient to visit all the landmarks. Generally clean ( mirrors in the bathroom needed some cleaning) and very spacious room. Breakfast was excellent
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Dimitar

Disliked: Amenities
A lot of the staff doesn't speak Bulgarian. Place feels outdated. Not the luxury experience one would expect from the historical central location, former Sheraton.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Doug

Great location, right next to the Metro. Easy walk to all the main attractions - one is 50m away!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

LaKia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They staff went above and beyond to make sure my stay was great ! I truly Thank them ALL ❤️
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Yeomon Emily

Liked: Cleanliness, staff & service, amenities
Clean room, excellent service. Very good hotel
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is a bit of a issue, multi-storey car park near by is the best option, Room was not ready at 3pm check in time. Very central hotel so location was perfect.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely junior suite. Veryh well decorated and the kkng bed w as comfortable. We had a real challenge finding the place. Maybe some more detailed directions would help since you can't just pull up to the front door. Would highly recommned this stately hotel!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

PRAFUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic experience at Sophia Balkan Palace. The hotel is perfectly located in the heart of Sofia, making it easy to walk to all the major attractions, restaurants, and shopping areas. The breakfast was excellent with plenty of delicious options, and the staff were consistently friendly, attentive, and helpful throughout our stay. We truly enjoyed our time here and would happily stay again on any future visit to Sofia.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally-located at the centre of Sofia. The hotel is nice with good facilities, although just check you are not in a room next to the lifts as that can be a bit noisy.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Anamarie

Liked: Cleanliness, amenities, property conditions & facilities
The entire hotel was AMAZING!!! Everything was wonderful, staff, the car service, breakfast, vicinity of hotel, metro (although, we didn't use; it's right outside the front door) etc. I traveled with my 13-year old daughter and it was situated in a safe location. I highly recommend staying here if you are visiting Sofia!
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

vered

Liked: Cleanliness, staff & service, amenities
perfect location. clean & comfortable.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

GABRIEL

Liked: Cleanliness, staff & service, amenities
For a 5 star hotel, I think this is okay. The hardware is generally good. The building is beautiful and nicely renovated. Rooms have modern facilities and smart features. Front desk service is very good. House keeping seems to be inconsistent - missing towels, empty shampoo container etc. A quick simple trip to the front desk resolved the issues.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Willy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a very central and comfortable area
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Hala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in the middle of the city Center with everything around and very good breakfast
Stayed 1 night in Sep 2025
Verified review

8/10 Good

GABRIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand hotel with classy decor. The smart switches and curtains work well. Beds are comfortable with good linen. Front desk staff is competent and courteous. House keeping is a bit inconsistent - often took our bath mat and not replaced, empty bath gel container was not refilled etc. It was quickly resolved by talking to the front desk though.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice central place to stay.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Tim

Liked: Cleanliness, staff & service
Location was good
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious well appointed, clean and comfortable. The hotel is grand and centrally located. The breakfast was outstanding,
Stayed 4 nights in Nov 2025