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Lucky Bansko Aparthotel SPA & Relax

5.0 star property
Family-friendly ski hotel with 3 indoor pools

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Photo gallery for Lucky Bansko Aparthotel SPA & Relax

Deluxe Apartment, 1 Queen Bed with Sofa bed | Living area | TV, toys
Lobby sitting area
Deluxe Apartment, 1 Queen Bed with Sofa bed | Living area | TV, toys
3 indoor pools, seasonal outdoor pool, lifeguards on site
Daily buffet breakfast (BGN 30 per person)

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet friendly
  • Hot Tub

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Apartment

Standard Apartment | Living area | TV, toys

Standard Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 1 Queen Bed with Sofa bed

Deluxe Apartment, 1 Queen Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Deluxe Apartment, 1 Queen Bed with Sofa bed

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
TV
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Plus Apartment

Standard Plus Apartment | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Standard Plus Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Executive Apartment

Executive Apartment | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Executive Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Free cribs/infant beds
  • 65 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Studio

Standard Studio | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Standard Studio

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
TV
Hypo-allergenic bedding
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Luxury Studio

Luxury Studio | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Luxury Studio

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Map
4-10 Kir Blago Todev Street, Bansko, 2770

What's nearby

  • Paisii Hilendarski Historical Center - 10 min walk - 0.6 miles
  • Bansko Ski Resort - 3 min drive - 1.2 miles
  • Vihren - 3 min drive - 1.2 miles
  • Bansko Gondola Lift - 3 min drive - 1.4 miles
  • Ski Bansko - 20 min drive - 6.6 miles

Getting around

  • Sofia Airport (SOF) - 137 min drive

Restaurants

  • ‪Obetsanova Mehana - ‬12 min walk
  • ‪Lovna sreshta tavern - ‬14 min walk
  • ‪Яница - ‬6 min walk
  • ‪Чеверме (Cheverme) - ‬11 min walk
  • ‪Le Petit Nicolas - ‬13 min walk

About this property

Lucky Bansko Aparthotel SPA & Relax

Luxury family-friendly hotel in the city center, remodeled in 2023
You can look forward to a poolside bar, a playground, and an arcade/game room at Lucky Bansko Aparthotel SPA & Relax. Hit the slopes at this hotel offering a free ski shuttle, ski passes, and ski storage. Indulge in Ayurvedic treatments, a facial, and aromatherapy at Lucky Bansko, the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, international cuisine, and a poolside location. Enjoy the gym, as well as activities like archery. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
You'll also enjoy perks such as:
  • 3 indoor pools and a seasonal outdoor pool, with a lifeguard on site
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Babysitting (surcharge), a porter/bellhop, and a vending machine
Room features
All 115 rooms include comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Highchairs, baby baths, and children's books
  • Hypo-allergenic bedding, down comforters, and free cribs/infant beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • TVs with cable channels
  • Wardrobes/closets, mini fridges, and art supplies

Languages

Bulgarian, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free ski shuttle
  • Free secured, uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: BGN 30 for adults and BGN 20 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Fondue
  • Le Bistro
  • Leonardo
  • Lobby bar
  • Nutri bar

Things to do

  • 3 indoor pools
  • Arcade/game room
  • Archery
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room
  • TV in common areas

Family friendly

  • 3 indoor pools
  • Arcade/game room
  • Art supplies
  • Baby bath
  • Baby toys
  • Children's books
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • Lifeguards on site
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Stroller

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 1,722 square feet of conference space
  • 3 meeting rooms
  • Business center
  • Computer station

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Renovated entire property - September 2023
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of BGN 60 per pet, per day, plus a deposit of BGN 100 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BGN 2.40 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately BGN 30 for adults and BGN 20 for children
  • Airport shuttle fee: BGN 331 per vehicle (one-way, maximum occupancy 8)
  • Pet deposit: BGN 100 per stay
  • Pet fee: BGN 60 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 205368289

We should mention

The seasonal pool will be open from May 15 to September 30
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aparthotel Lucky Bansko
Bansko Aparthotel
Lucky Aparthotel
Lucky Aparthotel Hotel
Lucky Aparthotel Hotel Bansko
Lucky Bansko
Lucky Bansko & Relax Bansko
Lucky Bansko Aparthotel Hotel Bansko
Lucky Hotel Bansko
Lucky Bansko Aparthotel SPA & Relax Hotel
Lucky Bansko Aparthotel SPA & Relax Bansko
Lucky Bansko Aparthotel SPA & Relax Hotel Bansko

Frequently asked questions

Does Lucky Bansko Aparthotel SPA & Relax have a pool?

Yes, this property has 3 Indoor pools, a seasonal outdoor pool, and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Lucky Bansko Aparthotel SPA & Relax pet-friendly?

Yes, pets are allowed at this property. There's a deposit of BGN 100 per stay and a fee of BGN 60 per pet, per day. Service animals are exempt from fees.

How much is parking at Lucky Bansko Aparthotel SPA & Relax?

Self parking is free at this property.

What time is check-in at Lucky Bansko Aparthotel SPA & Relax?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Lucky Bansko Aparthotel SPA & Relax?

Check-out is at noon.

Does Lucky Bansko Aparthotel SPA & Relax provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of BGN 331 per vehicle applies.

Where is Lucky Bansko Aparthotel SPA & Relax located?

Located near the slopes, this Bansko hotel is in the city center and within 1 mi (2 km) of Holy Trinity Church, Vihren, and Chapel of the Holy Virgin. Bansko Permanent Icon Exhibition and Paisii Hilendarski Historical Center are also within 15 minutes.

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Lucky Bansko Aparthotel SPA & Relax Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 97 out of 128 reviews
Rating 8 - Good. 18 out of 128 reviews
Rating 6 - Okay. 8 out of 128 reviews
Rating 4 - Poor. 4 out of 128 reviews
Rating 2 - Terrible. 1 out of 128 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yaniv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ckean and beautiful, the spa was amazing and the staff wonderful!! Thank you
Stayed 3 nights in Jun 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

We were staying in the off season, we had the spa to ourselves and the staff was extra nice and let us check out very late .
Stayed 1 night in Sep 2024

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, excellent breakfast, the hotel is very attentive to details!
Stayed 1 night in Jun 2024

10/10 Excellent

Ozgur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa and room size was very good. In general staff was very helpful except few person at reception who were not helpful in answering my questions about city and some restaurants
Stayed 3 nights in Jan 2025

10/10 Excellent

Mariya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always choosing it, because of the super nice staff and cleanliness.
Stayed 3 nights in Jul 2024

4/10 Poor

Hilli

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff were unfriendly and weren’t helpful with information. The hotel forced us to book the NYE dinner which was very bad with vey poor food and entertainment and cost a lot. Wasn’t value for money
Stayed 3 nights in Dec 2024

10/10 Excellent

Itsik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with fancy suites (two rooms). The rooms are very clean, and every day every guest gets a chocolate ball, and water bottle. The hotel is at the entrance to Bansko a 5-minute drive from the entrance to the Old Center. The hotel has free nearby parking. Not all staff speaks English but everyone is eager to help. Breakfast is rich and very good. There is a spa center, which includes a heated pool, hot tub and saunas.
Stayed 5 nights in Jul 2022

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay in Lucky Bansko! The staff was polite and always smiling, rooms were cleaned daily and complementary water bottles restocked and little treats left in the evening to enjoy before bed. The facilities are really good, the spa is maintained well, parking is big so there was never any issue with finding a space, a ski storage is also available with heated ski boot drying system. The best part is the shuttle to the ski slopes (additional charge) which saves hours queueing for the gondola lift. There was one small issue during our stay: we requested an iron in the evening prior to our new years eve party but all the irons were taken by the guests, so we were advised there could be a wait time of 5-10 min. After 1 hour of waiting and asking multiple times, the reception staff told us there is nothing they can do as they don't know where the irons are and they have advised the guests to return them but no one had. As a result we had to go out with creased outfits to a formal event. To avoid disappointment in the future, I would advise management to purchase more irons, or make a log of where the irons are and request these back after a certain time.
Stayed 4 nights in Dec 2024

10/10 Excellent

Maurício

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadia

Ótimo. Quarto grande. Spa sensacional. Café da manhã não convencional mas delicioso
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SPA ist absolut top!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ilina

Stayed 2 nights in Aug 2022

10/10 Excellent

GEORGIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect.High quality of services.
Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2022

10/10 Excellent

Kobi

Stayed 5 nights in Mar 2022

10/10 Excellent

Kirstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff were a credit to the hotel. Great facilities.
Stayed 5 nights in Feb 2022

6/10 Okay

SOTIRIOS

Liked: Cleanliness
Disliked: Staff & service

Unfortunately I was disappointed

Unfortunately we were disappointed. The room it's too overpriced. For the price of 200 euros per night you can find a lot of better hotels in Bansko at half price. The hotel doesn't look for a 5 star hotel. The room doesn't look like the photos it's too basic like a 2,3 star room hotel and the mattress was too cheap I wake up with backpains. The worst thing was the stuff espessialy at the reception. Unhappy persons who doesn't want to help you, they barely speak English and they don't explain to you anything about the hotel and the facilities you have already paid. The only positive things are the breakfast and the cleanliness of the hotel. The spa was OK but the rooms of sauna and steam bath were too small for 2 persons only. You can find even in 3 star hotels spa's triple in size.
Stayed 2 nights in Feb 2022

10/10 Excellent

Itay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great. A little bit hot in the hotel and in the dining room that it was impossible to eat and enjoy.
Stayed 7 nights in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice. Spa needs extended hours.

Nice, clean rooms and facilities. Buffet breakfast during the weekend was great, it's a shame it wasn't available on Monday where a la carte with significantly smaller choice was offered. Spa closes too early - at 8pm so if you like evening massage they book 6 or 7pm latest which I personally find weird - too early to eat before massage, too relaxed to dress up to go out and eat after. Services should be at least until 10pm.
Stayed 1 night in Oct 2021

10/10 Excellent

Ventsislav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was terrific , the staff was profesional and kind. Recommended with 10 stars
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

smart place to stay in bansko

Comfortable and service oriented hotel outside main center in bansko. excellent offering of transportation to and from ski and city center. good offering of restaurants in or nearby the hotel.
Stayed 7 nights in Jan 2020

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2020

10/10 Excellent

Cesar, Wiesbaden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist ideal für Kinder und auch für Eltern, um eine Auszeit zu nehmen. Wir haben es wirklich genossen
Stayed 4 nights in Feb 2020

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Everything was great with the stay from the room to the frequent shuttle service. Unfortunately I had a ski accident on 31st Dec, which meant not being able to leave the room as per Doctor's instructions. The reception staff didn't show any empathy to find us some dinner on NYE since we couldn't leave the hotel. We tried ordering room service, asking the reception to see if they have any no-shows at one of the 3 restaurants or any places we might be able to order some take out. They simply said they can not help us in anyway here. We had expected a better service from a 5 star hotel when it comes to unforeseen incidents such as this one.
Stayed 6 nights in Dec 2019