Kempinski Hotel Grand Arena

Luxurious slopeside hotel with 3 restaurants

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Where to?

Dates

September 2025

October 2025

Indoor pool, outdoor pool, open 9:00 AM to 9:00 PM, sun loungers

Kempinski Hotel Grand Arena sits in a shopping district with convenient ski-in/ski-out access for downhill enthusiasts. Guests can book facials or hot stone massages at the spa, browse designer stores, and grab coffee at two on-site cafes.

Exceptional

Popular amenities

Bar
Parking available
Pool
Pet friendly
Room service

Spa

The on-site spa has 13 treatment rooms including couples treatment rooms. The hotel's spa offers deep-tissue massages, hot stone massages, sports massages, and Thai massages. Types of treatments available include aromatherapy, body scrubs, body wraps, and facials. Other on-site facilities include a steam room and a sauna.

Room options

Check availability for these dates

Tonight

Sep 12 - Sep 13

Tomorrow

Sep 13 - Sep 14

All rooms

1 bed

2 beds

Showing 4 of 4 rooms

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

Excellent

Highlights

Balcony

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Pillow menu

Blackout drapes/curtains

Bathrobes

36 sq m
City view
Sleeps 2
1 King Bed

Superior Room, 1 King Bed, Mountain View

Exceptional

Highlights

Balcony

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Pillow menu

Blackout drapes/curtains

Bathrobes

36 sq m
Mountain view
Sleeps 2
1 King Bed

Superior Room, 2 Twin Beds, Mountain View

Highlights

Balcony

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Pillow menu

Blackout drapes/curtains

Bathrobes

36 sq m
Mountain view
Sleeps 2
2 Twin Beds

Standard Room, 2 Twin Beds, City View

Very good

Highlights

Balcony

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Pillow menu

Blackout drapes/curtains

Bathrobes

38 sq m
City view
Sleeps 2
2 Twin Beds

About the neighborhood

Pirin Street 96, Bansko, 2770

What's nearby

Bansko Ski Resort - 1 min walk - 0.0 miles
Bansko Gondola Lift - 5 min walk - 0.3 miles
Vihren - 7 min walk - 0.4 miles
Paisii Hilendarski Historical Center - 17 min walk - 0.9 miles
Ski Bansko - 17 min drive - 5.3 miles

Getting around

Sofia Airport (SOF) - 140 min drive

Restaurants

‪Baba Vuno - ‬12 min walk
‪Chateau Antique - ‬8 min walk
‪Теменуга - ‬7 min walk
‪Euphoria - ‬4 min walk
‪The House - ‬5 min walk

About this property

Kempinski Hotel Grand Arena

Luxury eco-certified hotel in a shopping district

Consider a stay at Kempinski Hotel Grand Arena and take advantage of a free breakfast buffet, a poolside bar, and a terrace. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and a ski shuttle. Treat yourself to a facial, a hot stone massage, or a body treatment at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Enjoy the health club, as well as activities like hiking/biking and archery. Free in-room WiFi is available to all guests, along with designer stores on site and 2 coffee shops/cafes.

You'll also find perks like:

A seasonal outdoor pool and an indoor pool, along with sun loungers and a lifeguard on site
Bike rentals, an outdoor tennis court, and valet parking (surcharge)
A roundtrip airport shuttle (surcharge), babysitting (surcharge), and concierge services
A billiards/pool table, a front-desk safe, and coffee/tea in the lobby

Room features

All 123 rooms include comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.

More amenities include:

Recycling, LED light bulbs, and eco-friendly cleaning products
Eco-friendly toiletries, deep soaking tubs, and hair dryers
27-inch LCD TVs with cable channels
Wardrobes/closets, balconies, and childcare services

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Area shuttle (surcharge)
Ski shuttle nearby
Self parking on site (EUR 5 per day)
Valet parking on site (EUR 10 per day)
Wheelchair-accessible parking and van parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:30 AM
2 bars/lounges
2 coffee shops/cafes
3 restaurants
A poolside bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Come Prima Restaurant
Gallery Restaurant
Sushi Bar and Teppanyaki

Things to do

24-hour gym
Archery
Bicycle rentals
Billiards/pool table
Children's pool
Designer stores
Downhill skiing
Evening entertainment
Free children's club
Full-service spa
Games
Hiking/biking trails
Indoor pool
Library
Outdoor pool
Outdoor tennis court
Piano
Playground
Sauna
Shopping
Ski passes
Ski storage
Ski-in/ski-out access
Steam room
TV in common areas

Family friendly

Children's pool
Free children's club
Free supervised activities for children
In-room babysitting (surcharge)
Indoor pool
Laundry facilities
Lifeguards on site
Outdoor pool
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

2,691 square feet of conference space
4 meeting rooms
Business center

Outdoors

Barbecue grill
Garden
In a national park
In the mountains
Pool loungers
Terrace

Full-service spa

13 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Bathroom emergency pull cord
Elevator
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs on site

5 buildings
5 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Built in 2005
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Fireplace in lobby
Lifeguards
Locally-owned and organized tours and activities
Smoking not allowed
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Pillow menu

Bathroom

Bathrobes
Deep soaking bathtub
Free toiletries
Hair dryer
Separate bathtub and shower
Slippers
Towels provided

Entertainment

27-inch LCD TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Laptop workspace
LED lighting
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in time starts at 3 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night, plus a one-time cleaning fee of EUR 25

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 22 lbs per pet)

Pets cannot be left unattended

Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 1.23 per person, per night

We have included all charges provided to us by the property.

Optional extras

Airport shuttle fee: EUR 180 per person (one-way)
Self parking fee: EUR 5 per day
Valet parking fee: EUR 10 per day
Pet fee: EUR 20 per pet, per night plus EUR 25 one-time cleaning fee
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from June to October

Pool access available from 9:00 AM to 9:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Guests under 16 years old are not allowed in the fitness facility

Guests under 14 years old are not allowed in the spa

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Arena Grand Hotel

Grand Arena Hotel

Grand Hotel Arena

Hotel Grand Arena

Kempinski Grand Arena

Kempinski Grand Arena Bansko

Kempinski Grand Arena Hotel

Kempinski Grand Hotel Arena

Kempinski Hotel Grand Arena

Kempinski Hotel Grand Arena Bansko

Kempinski Hotel Bansko

Kempinski Resort Grand Arena

Kempinski Grand Arena Bansko

Kempinski Hotel Grand Arena Hotel

Kempinski Hotel Grand Arena Bansko

Kempinski Hotel Grand Arena Hotel Bansko

Frequently asked questions

Does Kempinski Hotel Grand Arena have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 9:00 AM–9:00 PM.

Is Kempinski Hotel Grand Arena pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 20 per pet, per night. A cleaning fee of EUR 25 also applies. Service animals are exempt from fees.

How much is parking at Kempinski Hotel Grand Arena?

Self parking is available for EUR 5 per day. Valet parking is available for EUR 10 per day.

What time is check-in at Kempinski Hotel Grand Arena?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Kempinski Hotel Grand Arena?

Check-out is at noon.

Does Kempinski Hotel Grand Arena provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 180 per person applies.

Where is Kempinski Hotel Grand Arena located?

Located in the mountains, this ski-in/ski-out hotel in Bansko is within a 5-minute walk of Bansko Ski Resort and Bansko Gondola Lift and close to winter sports such as skiing lessons and snowshoeing. SkiBansko by Traventuria and Vihren are also within 10 minutes.

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Kempinski Hotel Grand Arena

Choose dates to view prices

Photo gallery for Kempinski Hotel Grand Arena

Reviews

Popular amenities

Spa

Room options

Check availability for these dates

Tonight

Tomorrow

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

Highlights

View all photos for Superior Room, 1 King Bed, Mountain View

Superior Room, 1 King Bed, Mountain View

Highlights

View all photos for Superior Room, 2 Twin Beds, Mountain View

Superior Room, 2 Twin Beds, Mountain View

Highlights

View all photos for Standard Room, 2 Twin Beds, City View

Standard Room, 2 Twin Beds, City View

Highlights

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Kempinski Hotel Grand Arena

Awards and affiliations

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Have a question?