Chestnut Ridge Vacations

Solid stay with great central location. Air conditioning kept the room super cool and the room had nice touches like water, granola bars, a shaver, and even a toothbrush with toothpaste. Very happy with the room especially for the price.

Clean room

Great location. Staff are always helpful and hotel is clean and beds are very comfortable.

hotel was walking distance to times square and many restaurants

We arrived to hotel rooms that had no towels or shampoo. Then the lock broke on my door while we were at breakfast and we were locked out for half a day of our 2 day vacation waiting for maintenance. They wouldn’t even let us in so my daughter could change out of her pajamas. The water filler doesn’t work and reception yells at you if you try to get water in the restaurant. We had to get new room keys 4 times in 2 days because they kept deactivating our keys. They told me they were going to comp one of the nights to compensate for all of the problems we had, but the pending refund that initially showed up on my credit card was canceled by the hotel as soon as we left. There are other hotels in New York. I highly recommend you pick something other than this one.