Generally great. Parking spaces sometimes are very limited.
The Portola is in a great, walkable location. The lobby area is bright and modern and welcoming. The room was fine, if a little bit worn. The pool is not in the main building, but across the street and is smaller and more isolated than we expected. Service in the restaurant was a bit scattered and ...
Great location, loved the spacious rooms. Free water bottles :)
The frontline staff were great, so helpful and good. The management however, I think, needs improvement. The reception had a line up and was too slow. They had some people who required more help and as a result the line-up grew and was frustrating. There always seemed to be a line-up. The on-line ...
We have vice good experience to stay in intercontinental of Monterey with nice location. Thanks
Large, clean rooms. Friendly, helpful staff. Would definitely choose to stay here again if we return to the area
Great place for families! Nice pool and BBQ amenities to use.
Well appointed rooms and extensive facilities in site
Pure quality and elegance! Wine and cheese in the afternoon, breakfast brought to you in the morning, fireplace, robes, just loved our stay!
The property was very nice. The staff was nice and courteous.
Very good facilities, and the staff was very helpful.
I liked that it was close to San Jose State. I didn’t like the fact they I had to pay to park overnight when other hotels with similar prices don’t charge for parking.
Check in was very friendly and they found our reservation right away. Free parking was great!
Stunning property! Comfortable beds, great size rooms with good amenities. Parking on site. Fantastic location. Would 100% stay again.
Comfortable bed, fridge and tv in room, coffee maker provided. Lift to rooms and garage. Convenient for the historic part of Monterey, tram, restaurants etc. Continental breakfast provided which was adequate for our needs.
Great service and food for breakfast. Clean. Professional.
A stunning setting with beautiful accommodation. Only disappointment was the restaurant where we had to send back 2 of our 4 main courses. Plenty of apologies from the staff and manager but no offer of a reduction on the bill
Location is incredible... beach access with beach facing units.
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