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Portola Hotel & Spa at Monterey Bay

4.0 star property
Travelers can embrace the coastal calm with bay views or explore the vibrant waterfront scene along Cannery Row, all while enjoying comfortable accommodations

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Lobby - Portola Hotel & Spa at Monterey Bay (Monterey)
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2 restaurants; breakfast and dinner served - Portola Hotel & Spa at Monterey Bay (Monterey)
2 restaurants; breakfast and dinner served - Portola Hotel & Spa at Monterey Bay (Monterey)
Building design - Portola Hotel & Spa at Monterey Bay (Monterey)
Portola Hotel & Spa on Monterey Bay offers a perfect coastal escape. Book a massage, borrow bikes to explore Cannery Row and Fisherman's Wharf, or relax by the outdoor pool. Enjoy two restaurants, shopping options, and in-room WiFi to stay connected.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 2 Queen Beds (Courtyard)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (Courtyard)

8.2 out of 10
Very good
(15 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Courtyard)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Courtyard)

9.6 out of 10
Exceptional
(17 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Portola Room Two Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Portola Room Two Queen Beds

9.0 out of 10
Wonderful
(280 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Portola)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Portola)

9.0 out of 10
Wonderful
(143 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Portola)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Portola)

8.2 out of 10
Very good
(14 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Partial Harbor View)

View from room

Room, 1 King Bed (Partial Harbor View)

8.8 out of 10
Excellent
(35 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Partial Harbor View)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (Partial Harbor View)

8.6 out of 10
Excellent
(24 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Courtyard)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Courtyard)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Harbor View (Partial)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Harbor View (Partial)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Portola)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Portola)

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located near the beach, Portola Hotel & Spa at Monterey Bay is in Downtown Monterey neighborhood and is connected to the convention center. Fisherman's Wharf and Pebble Beach Golf Links are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Monterey Bay and Lovers Point. Check out an event or a game at WeatherTech Raceway Laguna Seca, and consider making time for Monterey Bay Aquarium, a top attraction not to be missed. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours and hiking/biking trails. Visit our Monterey travel guide
View more Resorts in Monterey
Map
Two Portola Plaza, Monterey, CA, 93940

What's nearby

  • Monterey State Historic Park
    Monterey State Historic Park
    2 min walk - 0.1 miles
  • Fisherman's Wharf
    Fisherman's Wharf
    3 min walk - 0.2 miles
  • Golden State Theatre
    Golden State Theatre
    3 min walk - 0.2 miles
  • Cannery Row
    Cannery Row
    14 min walk - 0.8 miles
  • Monterey Convention Center
    1 min walk - 0.1 miles

Getting around

  • Monterey Station
    9 min drive
  • Monterey Peninsula Airport (MRY)
    13 min drive

Restaurants

  • Alvarado Street Brewery
    3 min walk
  • Turn 12
    3 min walk
  • Captain + Stoker
    5 min walk
  • Dust Bowl Tap Depot
    7 min walk
  • Rosine's Restaurant
    4 min walk

About this property

Portola Hotel & Spa at Monterey Bay

Upscale resort near Fisherman's Wharf
Cannery Row is located near Portola Hotel & Spa at Monterey Bay, which provides a terrace, shopping on site, and dry cleaning/laundry services. Adventurous travelers may like the cycling at this resort. Treat yourself to a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, dinner, kids' meals, and happy hour. In addition to 2 bars and a gym, guests can connect to in-room WiFi (surcharge).
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers
  • Cooked-to-order breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • An electric car charging station, a 24-hour front desk, and an elevator
  • A vending machine, concierge services, and ATM/banking services
  • Guest reviews say great things about the helpful staff and location
Room features
All 379 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like safes and WiFi. Guest reviews highly rate the clean, spacious rooms at the property.
More conveniences in all rooms include:
  • Heating and ceiling fans
  • Hypo-allergenic bedding, pillowtop mattresses, and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 42-inch HDTVs with cable channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured self parking on site (USD 29.04 per night; includes in/out privileges)
  • Secured valet parking on site (USD 40.65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 8 to 20 for adults and USD 5 to 10 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Jacks Monterey
  • Peter B's Brewpub

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height counter and sink
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • 9 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 58.18 per accommodation (varies based on length of stay), plus a deposit of USD 58.18 per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 58.18 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 for adults, and USD 5 to 10 for children
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Secured self parking fee: USD 29.04 per night (in/out privileges)
  • Secured valet parking fee: USD 40.65 per night (in/out privileges)
  • Pet deposit: USD 58.18 per night
  • Pet fee: USD 58.18 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 58.18 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Spa hours are 9 AM-7 PM, Sunday to Thursday, and 9 AM to 9 PM on Friday and Saturday.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Portola Hotel & Spa at Monterey Bay have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Portola Hotel & Spa at Monterey Bay pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 58.18 per night and a fee of USD 58.18 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 29.04 per night. Valet parking is available for USD 40.65 per night.

What time is check-in at Portola Hotel & Spa at Monterey Bay?

Check-in start time: 4 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Portola Hotel & Spa at Monterey Bay?

Check-out is at noon. Late check-out is available for a fee.

Where is Portola Hotel & Spa at Monterey Bay located?

Located in Downtown Monterey, this spa resort is within a 5-minute walk of Monterey Convention Center and Fisherman's Wharf. Cannery Row and Monterey Bay are also within 1 mi (2 km). Monterey Station is 26 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Portola Hotel & Spa at Monterey Bay Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 2266 out of 3250 reviews
Rating 8 - Good. 586 out of 3250 reviews
Rating 6 - Okay. 245 out of 3250 reviews
Rating 4 - Poor. 76 out of 3250 reviews
Rating 2 - Terrible. 77 out of 3250 reviews

Reviews

Verified

10/10 Excellent

Kremena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, overall pleasant stay
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and restaurants were outstanding
Stayed 5 nights in May 2026
Verified

10/10 Excellent

malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect weekend getaway I would stay here again. The grilled cheese at the restaurant was delicious!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Alaa Mohammad Taha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful destination, clean and cozy rooms, the pool and the jacuzzi were amazing. Would definitely come here again
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Friendly staff and very clean. Amazing!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Mithun Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel. Good breakfast. Cosiderate and attentive staff. Enjoyed our stay here
Stayed 1 night in May 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I truly enjoyed our stay here. Front desk staff were very helpful.. especially Brenda. Great value and a really nice place close to tons of shops and restaurants.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and easy in/out location. Walkable to great restaurants and walking path
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property. Had a massage at the spa on site and it was a perfect stay. Would stay here a million times over
Stayed 1 night in May 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific hotel Christina, the concierge recommended 2 restaurants, Sand Bar was ‘local pub on the water, sea food was tasty, also Grasings in Carmel, upscale and worth it!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Demme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly FANTASTIC!! Wonderful renovations with top quality rooms for a great price!!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole hotel felt very clean. Staff were welcoming and friendly. Had breakfast on-site that was pretty decent 7/10. Overall we really enjoyed out stay here
Stayed 2 nights in May 2026
Verified

8/10 Good

Abolghassem

Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect close to the wharf and great restaurants and great walking trails. Did not like having the pool and spa in a completely separate building in the plaza.
Stayed 1 night in May 2026
Verified

8/10 Good

Rachel

Liked: Cleanliness
Great location, but for dog friendly hotel, nowhere for dogs to do their business.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Just parked the car and walked everywhere. Lots of options for food, activities and relaxation. Will definitely return!!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great! And it was ready when we arrived early so we were able to check in which was a plus.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Arin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, walking distance to a lot of dining.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

GEORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with well maintained property in a nice and safe location. The room was a good size, clean and the bed was very comfortable. The balcony, although alley view was very picturesque. Staff were professional and kind! The only negative for us was the added cost for nightly parking!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Nora

Liked: Cleanliness
Great hotel and staff. We look forward to staying at this property again!!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great restaurant and nice staff.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Corenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was dog friendly. The rooms were a nice size and clean. I wish the bed pillows were a bit bigger. They aren't your normal size pillows. It's walking distance to the beach and pier.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Farah May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was zero spot for dirt considering that we stayed in a pet friendly room. Checked in was easy and smooth we did over 2hrs early check in at no additional cost. We received a complimentary champagne, location is absolutely 100/100, food was great, friendly staff, everything was a perfect 10 and I will definitely stay in the same hotel over and over again.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

JANE

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
yes nice rooms and lots to do around town
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, Welcoming staff, Quick and friendly valets, Shops and Dining nearby
Stayed 1 night in Apr 2026