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Portola Hotel & Spa at Monterey Bay

4.0 star property
Travelers can embrace the coastal calm with bay views or explore the vibrant waterfront scene along Cannery Row, all while enjoying comfortable accommodations

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Photo gallery for Portola Hotel & Spa at Monterey Bay

Lobby - Portola Hotel & Spa at Monterey Bay (Monterey)
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2 restaurants, breakfast served - Portola Hotel & Spa at Monterey Bay (Monterey)
2 restaurants, breakfast served - Portola Hotel & Spa at Monterey Bay (Monterey)
2 restaurants, breakfast served - Portola Hotel & Spa at Monterey Bay (Monterey)
Portola Hotel & Spa on Monterey Bay offers a perfect coastal escape. Book a massage, borrow bikes to explore Cannery Row and Fisherman's Wharf, or relax by the outdoor pool. Enjoy two restaurants, shopping options, and in-room WiFi to stay connected.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 2 Queen Beds (Courtyard)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (Courtyard)

8.0 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Courtyard)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Courtyard)

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Portola Room Two Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Portola Room Two Queen Beds

9.0 out of 10
Wonderful
(240 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Portola)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Portola)

9.0 out of 10
Wonderful
(131 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Portola)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Portola)

8.0 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Partial Harbor View)

View from room

Room, 1 King Bed (Partial Harbor View)

8.8 out of 10
Excellent
(32 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Partial Harbor View)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (Partial Harbor View)

8.6 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Courtyard)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Courtyard)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Harbor View (Partial)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Harbor View (Partial)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Portola)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Portola)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located near the beach, Portola Hotel & Spa at Monterey Bay is in Downtown Monterey neighborhood and is connected to the convention center. Fisherman's Wharf and Pebble Beach Golf Links are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Monterey Bay and Carmel Beach. Check out an event or a game at WeatherTech Raceway Laguna Seca, and consider making time for Monterey Bay Aquarium, a top attraction not to be missed. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours and hiking/biking trails.
Visit our Monterey travel guideOpens in a new window
View more Resorts in MontereyOpens in a new window
Map
Two Portola Plaza, Monterey, CA, 93940

What's nearby

  • Monterey Convention Center - 1 min walk - 0.0 miles
  • Monterey State Historic Park - 2 min walk - 0.1 miles
  • Fisherman's Wharf - 3 min walk - 0.2 miles
  • Golden State Theatre - 3 min walk - 0.2 miles
  • Cannery Row - 14 min walk - 0.8 miles

Getting around

  • Monterey Station - 9 min drive
  • Monterey Peninsula Airport (MRY) - 13 min drive

Restaurants

  • ‪Alvarado Street Brewery - ‬3 min walk
  • ‪Turn 12 - ‬3 min walk
  • ‪Dust Bowl Tap Depot - ‬7 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Taco Bell - ‬1 min walk

About this property

Portola Hotel & Spa at Monterey Bay

Upscale resort near Monterey Bay
Fisherman's Wharf and Cannery Row are located near Portola Hotel & Spa at Monterey Bay, which provides a terrace, shopping on site, and dry cleaning/laundry services. Adventurous travelers may like the cycling at this resort. Treat yourself to a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, dinner, kids' meals, and happy hour. In addition to 2 bars and a gym, guests can connect to in-room WiFi (surcharge).
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers
  • Cooked-to-order breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • An electric car charging station, ATM/banking services, and multilingual staff
  • Smoke-free premises, an elevator, and a front-desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All 379 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like safes and WiFi. Guest reviews highly rate the clean, spacious rooms at the property.
More conveniences in all rooms include:
  • Heating and ceiling fans
  • Hypo-allergenic bedding, pillowtop mattresses, and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 42-inch HDTVs with cable channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

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Hyatt Regency Monterey Hotel & Spa
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  • Hot tub
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured self parking on site (USD 29.04 per night; includes in/out privileges)
  • Secured valet parking on site (USD 40.65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 8 to 20 for adults and USD 5 to 10 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Jacks Monterey
  • Peter B's Brewpub

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height counter and sink
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • 9 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 30 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool

Alternate facilities will be available offsite during the renovation.

During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 58.18 per accommodation (varies based on length of stay), plus a deposit of USD 58.18 per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 58.18 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 for adults, and USD 5 to 10 for children
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Secured self parking fee: USD 29.04 per night (in/out privileges)
  • Secured valet parking fee: USD 40.65 per night (in/out privileges)
  • Pet deposit: USD 58.18 per night
  • Pet fee: USD 58.18 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 58.18 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Spa hours are 9 AM-7 PM, Sunday to Thursday, and 9 AM to 9 PM on Friday and Saturday.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Portola
Monterey Bay Portola Hotel
Portola Hotel
Portola Hotel Monterey Bay
Portola Monterey Bay
Portola Hotel And Spa At Monterey Bay
Portola
Portola Hotel Monterey Bay
Portola Hotel Spa at Monterey Bay
Portola & At Monterey Monterey
Portola Hotel Spa at Monterey Bay
Portola Hotel & Spa at Monterey Bay Resort
Portola Hotel & Spa at Monterey Bay Monterey
Portola Hotel & Spa at Monterey Bay Resort Monterey

Frequently asked questions

Does Portola Hotel & Spa at Monterey Bay have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM. The property will be renovating the pool from November 30 2025 to December 31 2025 (completion date subject to change).

Is Portola Hotel & Spa at Monterey Bay pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 58.18 per night and a fee of USD 58.18 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 29.04 per night. Valet parking is available for USD 40.65 per night.

What time is check-in at Portola Hotel & Spa at Monterey Bay?

Check-in start time: 4 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Portola Hotel & Spa at Monterey Bay?

Check-out is at noon. Late check-out is available for a fee.

Where is Portola Hotel & Spa at Monterey Bay located?

Located in Downtown Monterey, this spa resort is within a 5-minute walk of Monterey Convention Center and Fisherman's Wharf. Monterey Bay and Cannery Row are also within 1 mi (2 km). Monterey Station is 26 minutes by foot.

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Reviews

Portola Hotel & Spa at Monterey Bay Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 1998 out of 2887 reviews
Rating 8 - Good. 523 out of 2887 reviews
Rating 6 - Okay. 226 out of 2887 reviews
Rating 4 - Poor. 70 out of 2887 reviews
Rating 2 - Terrible. 70 out of 2887 reviews

Reviews

10/10 Excellent

Savannah G.

Liked: Cleanliness, property conditions & facilities
Staff was friendly, hotel was clean
Stayed 2 nights in Dec 2025

8/10 Good

Taekyung

Liked: Property conditions & facilities
Great location
Stayed 1 night in Jan 2026

10/10 Excellent

Grace

Liked: Cleanliness, amenities, property conditions & facilities
First time staying and won’t be the last; we enjoyed the amenities and every staff member we met was so nice. I really enjoyed the spa, too. Thank you for a great stay!
Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room , friendly attentive staff , lots of dogs ! Great place to stay, easy access to anywhere you want to go
Stayed 2 nights in Dec 2025

10/10 Excellent

Inee

Liked: Cleanliness, amenities, property conditions & facilities
courteous staff, clean room & perfect location
Stayed 1 night in Dec 2025

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Great location clean room
Stayed 2 nights in Dec 2025

10/10 Excellent

Vignesh

Liked: Cleanliness, property conditions & facilities
Good room, very courteous staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Travis

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Staff was great. The restaurant in the hotel and the brewery were wonderful. Will stay here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

edgar

Liked: Cleanliness, property conditions & facilities
Awesome location to wharf!
Stayed 1 night in Dec 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
We love our stays at the Portola Hotel- close to everything- we can walk to eat, or see the bay or wildlife. We also really like the open area first floor- great place to hang out, work, eat or drink.
Stayed 2 nights in Jan 2026

10/10 Excellent

Trung

Liked: Cleanliness, amenities, property conditions & facilities
The staff was exceptional checking us in and accommodating our needs. One of the reason why we continue to return along with its excellent location close to downtown Monterey
Stayed 1 night in Dec 2025

10/10 Excellent

Xochitl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and beds were so comfortable. Jack's Monterey restaurant breakfast and dinner were amazing!
Stayed 1 night in Dec 2025

8/10 Good

Kadiann

Liked: Cleanliness, staff & service, property conditions & facilities
The spa is the real deal.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay! Rooms and location were great!
Stayed 2 nights in Nov 2025

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful lobby, great staff, wonderful location near the wharf and many restaurants. One of the only hotels I’d look forward to returning to!
The stunning lobby festively decorated for Christmas!
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed all aspects of the hotel. Glad we chose it. Location, location, location.
Stayed 2 nights in Jan 2026

8/10 Good

Delanie

Liked: Cleanliness, amenities, property conditions & facilities
Location and staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, property conditions & facilities
The staffs are very friendly and helpful. It’s a super convenient location.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lety

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room and clean!
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooms, friendly staff and a great location
Stayed 1 night in Nov 2025

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful as always. Comfortable room, good service, great location ...
Stayed 1 night in Dec 2025

10/10 Excellent

dean

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, very comfortable rooms/bed, great walkable location, friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Elodia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, courteous staff, valet service staff was great!
Stayed 3 nights in Dec 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very convenient location, and the rooms are spacious, clean, modern and comfortable. We had a beautiful harbor view. Monterey is an expensive area but this was great value for the cost.
Stayed 1 night in Dec 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff, great amenities close by
Stayed 2 nights in Nov 2025