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Terrace/Patio
Premium bedding, pillowtop beds, in-room safe, iron/ironing board
Premium bedding, pillowtop beds, in-room safe, iron/ironing board
Premium bedding, pillowtop beds, in-room safe, iron/ironing board

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pet Friendly
  • Parking Available
  • Laundry
  • 24/7 Front Desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationFisherman's Wharf4 min walk
    Popular LocationDennis the Menace Park13 min walk
    Popular LocationSan Carlos Beach - The Breakwater15 min walk
    AirportMonterey, CA (MRY-Monterey Peninsula)10 min drive

Choose dates to view prices

Book online or call:

1-800-675-4318
  • Room, 2 Double Beds (Courtyard)

    Room amenities

    • 342 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds (Courtyard)
  • Room, 1 King Bed (Courtyard)

    Room amenities

    • 342 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed (Courtyard)
  • Room, 1 King Bed (Partial View)

    Room amenities

    • 342 sq ft
    • Partial ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed (Partial View)
  • Run of House

    Room amenities

    • 342 sq ft
    • Sleeps 2
    • 1 Twin Bed
    More detailsRun of House
  • Portola Room Two Double Beds

    Room amenities

    • 342 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsPortola Room Two Double Beds
  • Room, 2 Queen Beds (Partial View)

    Room amenities

    • 342 sq ft
    • Partial ocean view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds (Partial View)
  • Room, 1 King Bed (Portola)

    Room amenities

    • 342 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed (Portola)
  • Room, 1 King Bed, Harbor View

    Room amenities

    • 342 sq ft
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Harbor View
  • Room, 1 King Bed, Accessible

    Room amenities

    • 342 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible
  • Room, 2 Queen Beds, Harbor View

    Room amenities

    • 342 sq ft
    • Harbor view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Harbor View
  • Room, 1 Double Bed, Accessible

    Room amenities

    • 342 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsRoom, 1 Double Bed, Accessible

About this area

Monterey

Located in Monterey, Portola Hotel & Spa at Monterey Bay is connected to the convention center. Fisherman's Wharf and Pebble Beach Golf Links are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Monterey Bay and 17-Mile Drive. Monterey Bay Aquarium and Monterey County Youth Museum are also worth visiting. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours and hiking/biking trails. Our guests love the resort's location for the sightseeing.
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Popular Location

What's nearby

  • Fisherman's Wharf - 4 min walk
  • Dennis the Menace Park - 13 min walk
  • San Carlos Beach - The Breakwater - 15 min walk
  • Cannery Row - 15 min walk
  • Presidio of Monterey - 7 min drive

Getting around

  • Salinas Station - 25 min drive
  • AirportMonterey Peninsula Airport (MRY) - 10 min drive

About this property

Portola Hotel & Spa at Monterey Bay

4-star adventure resort connected to the convention center in Downtown Monterey
This smoke-free resort features WiFi in public areas, self parking, and dry cleaning. Additionally, a 24-hour front desk, multilingual staff, and a front-desk safe are onsite. All 379 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and coffee makers. WiFi and wired Internet are standard, as are LCD TVs with cable channels. Housekeeping is available on request.
Portola Hotel & Spa at Monterey Bay offers 379 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Self parking: USD 21.00 per day
  • Parking height restrictions apply

Things to do

  • Shopping

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Filipino
  • Spanish

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility
  • Pool hoist on site
  • Roll-in shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Ceiling fan
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 4 PM - 2 AM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

This property is closed from March 18 2020 to November 30 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night (maximum USD 100 per stay)
2 per room (up to 150 lbs)
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 21.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Portola
Monterey Bay Portola Hotel
Portola Hotel
Portola Hotel Monterey Bay
Portola Monterey Bay
Portola Hotel And Spa At Monterey Bay
Portola
Portola Hotel Monterey Bay
Portola Hotel Spa at Monterey Bay
Portola & At Monterey Monterey
Portola Hotel Spa at Monterey Bay
Portola Hotel & Spa at Monterey Bay Resort
Portola Hotel & Spa at Monterey Bay Monterey
Portola Hotel & Spa at Monterey Bay Resort Monterey

Frequently asked questions

Is Portola Hotel & Spa at Monterey Bay pet-friendly?
Yes, this property allows pets (limit 2 per room) with a maximum weight of up to 150 lbs per pet. There's a required deposit per night.
How much is parking at Portola Hotel & Spa at Monterey Bay?
Self parking is available for USD 21.00 per day.
What time is check-in at Portola Hotel & Spa at Monterey Bay?
Check-in is from 4 PM–2 AM. Late check-in is available during limited hours.
What time is check-out at Portola Hotel & Spa at Monterey Bay?
Check-out is at noon.
Where is Portola Hotel & Spa at Monterey Bay located?
Located in Downtown Monterey, this resort is within a 5-minute walk of Monterey Convention Center and Fisherman's Wharf. Monterey Bay and Cannery Row are also within 1 mi (2 km).
4.4
Excellent
1,111 reviews
5 - Excellent
618
4 - Good
355
3 - Okay
80
2 - Poor
40
1 - Terrible
18

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Great location and they are remodeling so your experience is going to be even better.
Stayed 2 nights in Feb 2020