Great location, loved the spacious rooms. Free water bottles :)
Proximity to downtown, restaurants, the room was clean and comfortable. Onr item needs to be pointed out though, there is no elevator which makes the second floor rooms difficult for some.
Generally great. Parking spaces sometimes are very limited.
It is very close to the park entrance. The facilities are fair good.
Great big jacuzzi. The biggest one I've ever been in.
The Portola is in a great, walkable location. The lobby area is bright and modern and welcoming. The room was fine, if a little bit worn. The pool is not in the main building, but across the street and is smaller and more isolated than we expected. Service in the restaurant was a bit scattered and ...
Well appointed rooms and extensive facilities in site
Room layout makes for lots of Windows. The beer and wine taps where nice.
Very clean with nice size room, comfortable bed, spa tub and fireplace.
Great location cute property. Right across the street from the center of town.
Good location with lots of options. Plenty of places to explore. Easy transportation to the aquarium and Canary Row.
i liked the pool, hot tub, breakfast and staff was very nice i feel they should've had more towels for the pool since they told us to ask them for a towel when we swim, but ran out. also, the tub faucet was falling apart
You have to see it to believe it! Every room has a different theme. Incredible!
The property is rustic yet has a classy flair, the grounds are nice and the mountains are gorgeous
A little removed from other attractions but great hotel/casino.
Beautiful property, outstanding amenities, including complimentary bottled waters in the car as we departed. Only negative was the noise in the room coming from upstairs unit. Not sure if this is typical of all first level units. But a lovely time overalll, we will be back.
This property is peaceful and serene. Standard rooms are spacious. Staff is helpful and friendly. One mile walk to Avila proper (stores, restaurants) and the beach. * refrigerator in room, microwave available upstairs in a common area, no coffee in room but available downstairs w/ to-go cups! 😊 ...
Everyone I came in contact with seemed very friendly and professional. Everything seemed very clean. When I did check in, there was an additional charge of $100 that wasn’t explained very well until I was checking out. But other than that, everything was fine.
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