Callaway Vacations

From check in to check out, everything was excellent. The staff was very friendly. The room was spacious and clean. The view was beautiful.

It started out we got there early and was unable to check in which is OK but was told they would call us and never did. When I returned after 4 there were 3 other people there that was told the exact same thing but did not happen. When we got into the room it was very hot and had a foul odor. There was black mode noted on the ceilings. We were on the 1st floor and could walk directly outside and when we did there was broken glass just outside our room. We never saw staff to be able to tell them and did not have confidence in the front staff. We had to ensure we were shoes as there was glass everywhere. There were 4 of us in the room and we had to request towels at the front desk each time we had or needed to take a shower. I could go on and on with similar situations but the final straw was when I received a text to tell me I could not stay beyond my scheduled departure but I didn't even request to stay I had every intention to leave on time. I would not recommend this place to anyone nor will I ever utilize their facility again.