“Stayed in one of the VIP rooms. However, wasn't one with the jacuzzi which seemed a little misleading based on the description. Arrived at the spa for them to have no record of us and waited for them to sort it out which considering the paying for club access is kind of a mood killer. That said the spa is nice and the treatment was fantastic. One of the upstairs shower rooms has mould on the wall which again isn't acceptable. However the venue is lovely. Breakfast was amazing, with lovely...
“Last minute booking made at 8pm by 11.30pm was at the property and no lockbox enaul had been forwarded so could not get into the property. Had to find alternative accomodation as could not waitcany longer for the info as no indication my issue was being addressed. Finally received the lockbox email at 12 30am 4.5hrs after the booking.
Would not advise last minute/evening bookings for this venue.”
“El hotel es muy pintoresco y el servicio es muy atento, aunque tiene un par de problemas:
*Las habitaciones son pequeñas y mal equipadas, en algún caso sin armario.
*El servicio de limpieza de las habitaciones es mejorable.”
“The property is small and cozy as described, facilities are tidy and clean. We couldn’t receive the check-in instructions until we call at check-in time, the problem is solved quickly.
A reminder that the toilet door is a reused old front door, that means when you lock it, you should lift the handle up first and then turn the button.
The shower door needs a bit hard push to lock and avoid water came out.
Overall is satisfactory!
If a mirror added inside door the wardrobe, it would be...
“Horrible. Somehow it showed up as booked even though we were both certain we booked another place. Middle of nowhere. We walked out as soon as we had another place booked. Needs deep cleaning for example outlets obscure by beds and nobody has ever cleaned under the bed.”
“Wir hatten einen angenehmen Aufenthalt für zwei Nächte, um die Harry Potter Studios Tour zu machen. Dafür ist die Lage absolut perfekt! Das Zimmer war sauber und komfortabel und der Kontakt zu Anna und ihrer Tochter war sehr nett.”
“Alojamiento limpio y agradable, con 3 plazas de garage justo delante. Contacto a través de whatsapp y telefónico sin problemas. Muy cerca de la estación de metro de Queensbury, Posiblemente repetiré.”
“We stayed in the cabin with the twin tubs for one night. It was lovely to spend time in the bathtubs watching the day turn to night and looking out over the lake. The cabin was warm, the bed was comfy and we used the kitchenette to make dinner. Having the free charging for electronic vehicles was appreciated. We’ll visit again”
“The Host was extremely good at communicating, we had a small problem upon arrival which was very promptly resolved. The perfect stopover before our holidays really started.”
“The staff and host were very friendly and helpful. The location is about a 25 minute walk to the metro station. Excellent English breakfast. I highly recommend staying here.”