West Creek Vacations

So many things happened during this start. First, the room we got wasn’t the one pictured. The lamps were falling apart and the headboard was splitting and cracking apart. Then, we couldn’t shower because turn water was boiling hot. No cold water. They couldn’t switch the rooms because they were booked for weddings. Then….. valet took over 30 minutes to get our car which caused us to miss our reservations for our anniversary dinner. We had to go help them find it!! They did offer us two nights free parking, but only gave us one. They also told us that they’ll send engineering to the room to fix the water right before shift change…. Nobody came!! By the time I went back down to the front desk engineering was gone for the night. They did give us access to the lounge only for our card not to work. Went to get the key activated and it still didn’t work. Not happy with this stay at all. Will not be booking with them again. Also, parking is $57 a night just for them to lose your car.

Great location close by to many things around the city , room was a bit old , found a few bugs in the bathroom during our stay , Everytime we stepped out of the room there was bags all along the hallways .