Everything was great- from check-in, to needing extra sheets and toiletries. Just a text and they had it up to us in 10 mins. The outdoor seating was my favorite after a long day at the parks.
I would like maybe one day of room service. I stayed 6 days and no one came.
Did not like the paid parking. I did like the fact the fact that there was a dining connected to the hotel, there was an arcade for the kids and an outdoor pool. Not to mention a laundry room too.
Great location and a great option if you want to visit Universal studios
Very clean and
It was clean, the staff was nice and it was so close to the theme parks.
The property was fully secured, staff were very professional and the room was clean and comfortable.
Is a great hotel for family with children . The Pool is great n the restaurant caters to all different ages n likes
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