Nice staff, special thanks give to reception team Kylie. She is so helpful! Professional!
Great customer service. Quiet rooms and excellent location
The rooms were amazing for the price we paid. Very pleasantly suprised.
The location was spectacular- a five minute walk to Circular Quay, the Botanical Gardens, the Sydney Opera House and the Harbour Bridge. We had a view of Watson’s Bay which was gorgeous.
Great check in staff, helpful & polite. My room was spacious & clean. The in room dining was ok. Not great, but not terrible. Carpark is easy to miss on the way in, however there is a slip lane from the main driveway.
Functional and good value so close to airport. Very small room but did the trick
Amazing room with tub! Luxurious feels. Great location. Walking distance to Pitt street mall and everything else in CBD
Great spacious room, they even left some small gifts for my child when they set up the sofa couch!
The location is the best close to everything Highly recommend staying here
Great place Great location Great staff Great room
We chose to stay at the ShangriLa for an Anniversary and Birthday combined. The location is great. Our room was a Opera House City view, but because of where the bed was placed in the room..our view was looking into buildings. If the bed was on the other side of the room, the view would have been ...
Stayed one night with my husband for a city-break. We loved the location - convenient for Darling Harbour and the city centre. Our room was quiet and had a pleasant view over Darling Harbour. We purchased a special rate which included breakfast and late checkout - we felt it was great value.
This hotel is a Sydney gem. Beautifully fitted rooms, professional and friendly service. Incredible location.
Easy check and checkout; friendly staff, close to Darling Harbour, clean and comfortable room. The water pressure in the shower was dissapointing.
Great Location in Sydney City, so close to everything. Staff were nice and room was good.
We found that the hotel foyer and the room itself were tastefully decorated, and the Views on harbour are really lovely. The attention given to customer care could be better. There was no drinkable water in the room and the temperature control in the room did not work. Yet, overall it is a great ...
Closeness to the airport, however the customer was not aware of the additional cost for parking.
Great and unique place to stay in the centre of the city
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