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Swissotel Sydney

5.0 star property

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Photo gallery for Swissotel Sydney

A bar area with a marble countertop, multiple bar stools, and a bartender. - Swissotel Sydney (Sydney)
A hotel room with a large bed, a desk, a chair, and a TV. The room has large windows with a city view. - Swissotel Sydney (Sydney)
A poolside area with a wooden deck and two drinks on a table. - Swissotel Sydney (Sydney)
A modern bar area with marble countertops, bar stools, and a variety of bottles and glasses. - Swissotel Sydney (Sydney)
A modern hotel room with a sofa, armchair, coffee table, TV, and a bookshelf. - Swissotel Sydney (Sydney)
Located close to State Theatre and Queen Victoria Building, Swissotel Sydney provides a shopping mall on site, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a hot stone massage at the onsite spa. The on-site local cuisine restaurant, Ten Stories, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as an outdoor entertainment area and a bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Swiss Advantage Room, Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Swiss Advantage Room, Room, 1 King Bed

9.0 out of 10
Wonderful
(30 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Corner

A hotel room with a large bed, a TV, a desk, and a view of the city.

Room, 1 King Bed, Corner

7.6 out of 10
Good
(4 reviews)
  • Park view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier King Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Premier King Room, 1 King Bed

9.0 out of 10
Wonderful
(62 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Swiss, Executive Room, 1 King Bed, Club Lounge Access

A modern hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Swiss, Executive Room, 1 King Bed, Club Lounge Access

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Twin Room, Multiple Beds (Swiss Select)

A hotel room with a bed, two armchairs, a small table, a desk, and a window with curtains.

Twin Room, Multiple Beds (Swiss Select)

8.6 out of 10
Excellent
(18 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premier Twin Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Premier Twin Room, 2 Double Beds

9.0 out of 10
Wonderful
(76 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Swiss, Executive Twin Room, 2 Double Beds, Club Lounge Access

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Swiss, Executive Twin Room, 2 Double Beds, Club Lounge Access

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Suite, 1 King Bed, Club Lounge Access

A modern hotel room with a dining area, a bed, a TV, and a bathroom visible through an open door.

Executive Suite, 1 King Bed, Club Lounge Access

  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Signature Suite, 1 King Bed, Club Lounge Access (Skyline)

A modern hotel room with a sofa, armchair, coffee table, TV, and a bookshelf.

Signature Suite, 1 King Bed, Club Lounge Access (Skyline)

  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Swiss Advantage Room, Twin Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Swiss Advantage Room, Twin Room, 2 Double Beds

9.2 out of 10
Wonderful
(40 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Signature Room, 1 King Bed, Balcony (Business Lounge Access, High Floor)

A hotel room with a large bed, a desk, a chair, and a TV. The room has large windows with a city view.

Signature Room, 1 King Bed, Balcony (Business Lounge Access, High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Signature Room, 1 King Bed, Club Lounge Access (High Floor)

A hotel room with a large bed, a desk with a lamp, a chair, a TV, and a view of the city through the window.

Signature Room, 1 King Bed, Club Lounge Access (High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed with Sofa bed, Club Lounge Access (Living Room)

A modern hotel room with a city view, a dining area, and a living space.

Executive Suite, 1 King Bed with Sofa bed, Club Lounge Access (Living Room)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Balcony, Corner

A hotel room with a large bed, a desk, a chair, and a TV. The room has large windows with a city view.

Room, 1 King Bed, Balcony, Corner

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Located in Sydney Central Business District neighborhood, Swissotel Sydney is connected to a shopping center. Sydney Tower Eye and State Theatre are notable landmarks, and travelers looking to shop may want to visit Queen Victoria Building and Strand Arcade. Looking to enjoy an event or a game while in town? See what's going on at Sydney Cricket Ground. Visit our Sydney travel guide
Map
68 Market Street, Sydney, NSW, 2000

What's nearby

  • An ornate theater interior with multiple chandeliers and a crowd of people.
    State Theatre
    1 min walk - 0.1 miles
  • A modern tower with a unique design, surrounded by high-rise buildings and a clear blue sky.
    Westfield Shopping Centre
    1 min walk - 0.1 miles
  • A busy urban street with modern glass buildings, including a Microsoft store.
    Pitt Street Mall
    2 min walk - 0.1 miles
  • A multi-level shopping mall with stores like Swarovski and Mecca Maxima.
    Queen Victoria Building
    2 min walk - 0.1 miles
  • A cityscape with modern skyscrapers, a river, and green spaces.
    Sydney Tower Eye
    2 min walk - 0.1 miles

Getting around

  • Town Hall Station
    4 min walk
  • Sydney Circular Quay Station
    14 min walk
  • Sydney Airport (SYD)
    27 min drive

Restaurants

  • Metropole
    2 min walk
  • The Palace Tea Room
    1 min walk
  • Parlour Cucina
    1 min walk
  • T2
    1 min walk
  • Foodoo Coffee Lounge
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 60 per day)
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 100 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 44 for adults and AUD 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Arches on Market
  • ONEA
  • Ten Stories

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool (guest access)
  • Outdoor pool
  • Shopping mall

Family friendly

  • Access to nearby indoor pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,958 square feet of conference space
  • 8 meeting rooms
  • Business center

Outdoors

  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 75.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 44 for adults and AUD 16 for children
  • Covered valet parking fee: AUD 100 per day
  • Nearby parking fee: AUD 60 per day (1148 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Onsite credit card payments are subject to a surcharge of 1.5% for Visa and Mastercard or 3% for American Express, JCB, or Diners Club cards.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Does Swissotel Sydney have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Swissotel Sydney pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for AUD 100 per day.

What time is check-in at Swissotel Sydney?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Swissotel Sydney?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Swissotel Sydney located?

Located in Sydney Central Business District, this luxury hotel is steps from State Theatre, Queen Victoria Building, and Westfield Shopping Centre. Sydney Tower Eye and Strand Arcade are just steps away. Town Hall Station is only a 4-minute walk and St. James Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Swissotel Sydney Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 600 out of 1005 reviews
Rating 8 - Good. 252 out of 1005 reviews
Rating 6 - Okay. 86 out of 1005 reviews
Rating 4 - Poor. 39 out of 1005 reviews
Rating 2 - Terrible. 28 out of 1005 reviews

Reviews

Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Karen Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent.
Stayed 5 nights in May 2026
Verified

6/10 Okay

Todd

Liked: Cleanliness, staff & service, amenities
Breakfast and bar were great.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities
A very handy location, central to all shopping centers, train stations and Haye Park. The staff was very friendly, efficient and helpful. But allow plenty of time for the lifts.
Stayed 2 nights in May 2026
Verified

2/10 Terrible

Kyung Won

Disliked: Staff & service, amenities, property conditions & facilities
The stay here was always great with nice staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great location Fab hotel
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing central location. Close to eateries and public transport and the Pitt St Mall. There were issues with the lifts with long queues with 2 lifts not working. This was unfortunate as it was the King’s Birthday weekend. I would stay there again!
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Kok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the newly renovated room. Perfect location and even better stay experience. It's our fifth visit here.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and easy to navigate for 2 people The hotel is clean and has a fresh feel, breakfast menu has great option staff are friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel centrally located to public transport, shops and the sights of Sydney
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Great Location, clean rooms and wonderfully helpful staff. The pool was great. Great family stay.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Melanie

Liked: Cleanliness, staff & service
Clean comfy room, great location.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Carlos Rodriguez

Liked: Cleanliness, property conditions & facilities
Clean and friendly staff. Amazing location!
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Virginia

Liked: Cleanliness, amenities, property conditions & facilities
Staff and amenities were fabulois
Stayed 1 night in Jan 2026
Verified

8/10 Good

Stephanie

Great location and good size room. Great pool for the kids
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely art deco building, with modern rooms. Great outdoor heated pool. Lovely bar (we didn't eat in). We booked for 1 adult and 2 kids (17/14) - and it would have been ideal to have a bed on the floor, rather than sharing a double - there was plenty of room in the room for this. Maybe ask if this could be arranged if you're a family.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Checking in process were fast-and easy. staff were very helpful, friendly and accommodating.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alma

Liked: Cleanliness, amenities
Close to the shopping area, church and accessible to all transportation.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to stay here again. Kids loved the pool
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for spending a few days in Sydney
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous service, the staff were so friendly and helpful. Great breakfasts too, really beautiful hotel and kept so clean. A very special place. Plus we had a wonderful afternoon at the spa, enjoying a relaxing massage.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just off Pitt street, well located for shopping and public transport. Double room was spacious enough for 4 people. Buffet breakfast was very tasty. Pool was not large and while it says it’s heated my kids and I were cold pretty quickly. Gym is small considering the size of the hotel with very limited weight machines. Overall highly recommend
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Dmitriy

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice clean rooms. Very good service with friendly staff. Will definitely stay with Swissotel again next time I'm in Sydney! 10/10 highly recommend 👌
Stayed 4 nights in Jan 2026
Verified

8/10 Good

David

Liked: Cleanliness, amenities
Great staff. Good location. But they need to fix the lifts.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, Clean comfortable room. Would stay here again!
Stayed 1 night in Oct 2025