Natural trails with waterfalls in a nice weather location. Nice kept gardens.
This place is very nice and the staff is super helpful. The facility is slightly too old and some of them are not working quite well. But it's clean and safe.
Very clean. Staff were extremely kind. The menu variety was limited but that's understandable due to the circumstances (COVID-19)
Close to a friend Airline City Nice place locals...guest seem ok
The customer service was excellent; we appreciate the complementary late checkout. The quality of food was also great but, in terms of menu variety, there should be a few more options available (i.e. pasta) . Overall we enjoyed the experience.
Our stay was amazing! Beautiful waterfalls, great hiking and an excellent spa. Loved the fresh squeezed juice delivered to our door every morning We will definitely be returning!
Nice business hotel within walking distance of city center.
We loved the 3 pools and jacuzzi with A waterfall and beautiful landscapes all around. Unfortunately the swim up bar And pool snack bar were closed due to virus.
Beautiful hotel. Each of their properties I’ve stayed at have been beautiful.
Springs and river are wonderful, enchanting. No ghost water in the shower, but after a day in the hot springs wasn’t really missed. Beds ok. But I wouldn’t miss the springs. Horseback ride was also great and my massage package was top notch.
We liked the beauty of the property and how it was set in the environment. We really enjoyed the food and the friendly wait staff. We also went on the coffee tour and it was very informative and interesting.
The hotel in itself was lovely, but we were the only guests there and so I would have imagined the staff to be a bit more attentive. Breakfast was nice but we did miss cooked options.
Everything It Was Excellent!!! The Room Service Was Great!!
The location in San Jose can't be better for travellers. The area is safe and convenient to stores and restaurants. The staff is very helpful
At first they asked us if we wanted ground floor, and w said yes and got placed in room 4. It was a total nightmare with a rattling door and a shower with no edges. We asked if we could move, they said yes, and we moved to room 7, which was amazing. Clean, great shower, lots of space, a separate ...
Very clean and confortable, nice and helpful staff
Very friendly staff, clean room and service is exceptional
Amazing staff make this place for like a 5 star resort! Amazing job to everyone!
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