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Hotel El Tucano Resort & Thermal Spa

Property class: 3.5

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Photo gallery for Hotel El Tucano Resort & Thermal Spa

A large swimming pool with a small island structure, surrounded by lounge chairs and palm trees. - Hotel El Tucano Resort & Thermal Spa (La Palmeria)
An aerial view of a resort with multiple swimming pools, a large building with a dome, and surrounding lush greenery. - Hotel El Tucano Resort & Thermal Spa (La Palmeria)
A well-lit building with a stone facade, a pond, and a landscaped garden at dusk. - Hotel El Tucano Resort & Thermal Spa (La Palmeria)
A spa area with a hot tub, large windows, and a view of the outdoors. - Hotel El Tucano Resort & Thermal Spa (La Palmeria)
A spacious indoor dining area with multiple tables and chairs, large windows offering a view of lush greenery outside. - Hotel El Tucano Resort & Thermal Spa (La Palmeria)
At Hotel El Tucano Resort & Thermal Spa, you can look forward to free full breakfast, a poolside bar, and a terrace. Indulge in hydrotherapy, aromatherapy, and a manicure/pedicure at the onsite spa. The on-site restaurant, La Foresta, offers breakfast, brunch, lunch, dinner, and al fresco dining. In addition to mini golf and a garden, guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 7 of 7 rooms

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Junior Triple Room

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Master Suite

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Basic Room

7.0 out of 10
Good
(4 reviews)
  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for ESTANDAR SUPERIOR

A hotel room with two beds, a ceiling fan, and a wooden door.

ESTANDAR SUPERIOR

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Family Room

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed, 1 Double Bed and 1 Queen Bed

ESTANDAR PLUS

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in La Palmeria, Hotel El Tucano Resort & Thermal Spa is in the mountains. Camara de Ganaderos de San Carlos and Costa Rica Chocolate Tour are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Juan Castro Blanco National Park and Refugio de Vida Silvestre Bosque Alegre. Discover the area's water adventures with kayaking, water skiing, and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our La Palmeria travel guide
View more Resorts in La Palmeria
Map
7 km North from Central Park, Ciudad Quesada, La Palmeria, Alajuela

What's nearby

  • Juan Castro Blanco National Park
    19 min walk - 1.0 mile
  • Quesada City Park
    14 min drive - 7.6 miles
  • Camara de Ganaderos de San Carlos
    40 min drive - 22.2 miles
  • Costa Rica Nature Pavilion
    52 min drive - 31.3 miles
  • Tirimbina Rainforest Center
    59 min drive - 32.0 miles

Getting around

  • Juan Santamaria Intl. Airport (SJO)
    127 min drive

Restaurants

  • Soda Restaurante Isabel #3
    4 min drive
  • Tilapias Quecos
    3 min drive
  • Bar Casildas
    8 min drive
  • Yiyos
    8 min drive
  • Cafetería Caramelos
    8 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Foresta

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open select days
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: CRC 53000
  • New Year's Eve (December 31) Gala Dinner per child: CRC 27000 (from 4 to 11 years old)

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 8 years old are only allowed with adult supervision

Frequently asked questions

Does Hotel El Tucano Resort & Thermal Spa have a pool?

Yes, this property has an outdoor pool.

Is Hotel El Tucano Resort & Thermal Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel El Tucano Resort & Thermal Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel El Tucano Resort & Thermal Spa?

Check-out is at noon.

Does Hotel El Tucano Resort & Thermal Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel El Tucano Resort & Thermal Spa located?

Situated in the mountains, this spa resort is 0.7 mi (1.2 km) from Juan Castro Blanco National Park and within 6 mi (10 km) of Aguas Zarcas Church and Aquas Zarcas Square. Quesada City Park is 5.7 mi (9.1 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel El Tucano Resort & Thermal Spa Reviews

7.4

Good

7.8

Cleanliness

7.4

Location

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 129 out of 389 reviews
Rating 8 - Good. 115 out of 389 reviews
Rating 6 - Okay. 70 out of 389 reviews
Rating 4 - Poor. 45 out of 389 reviews
Rating 2 - Terrible. 30 out of 389 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We very much enjoyed our stay and will return. The natural beauty of this location is unmatched!
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Rooms are old and bathrooms doesn’t flush properly. There are no other attractions around and have to go to la fortuna for any activity which is an hour drive. The resort is good with thermal spas and pools .
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Staff & service
Great pools and sauna
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and always eager to help
Stayed 4 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The river and pools was the best part.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful setting!

Our family of 5 had a great stay! Staff was very friendly, breakfast included was delicious and fresh, and the location and setting is stunning! The hot-spring pool is open 24 hours and the property has multiple pools, a sauna and a beautiful hike through the gorgeous grounds with a waterfall. We thoroughly enjoyed our stay.
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nature arrond the place.
Stayed 4 nights in Mar 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Just a heads up. All locals. Pool area in disrepair. Does not look as good as the pictures. People are great. They are quick to respond to requests. People at the desk awesome.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean but looks old needs renovation. Near by two trails of 2 km to hike on and hot water pools. Good location to get out of town to spend time in the property in a forest. Our family really liked the stay, breakfast and dinner.
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old hotel more like 3 starts. Beautiful hot springs. Price was ok.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness
Its a family friendly hotel. Hot sprinds are nice. Breakfast was also good. Hotel building is bit old and washrooms were average cleaned. Only 2 towels were left initially. No comforter in the room. Front staff was nice and they gave them to us.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Nice hotspring pools, good restaurant. Great service. Place was clean. The overall hotel and grounds need some maintenance and paint. We had a junior suite and was nice, king size bed was good and ac worked good. We will retunrn.
Verified review

8/10 Good

Good stay. Loud takling in front ot room 5 all night especially bad at 1am with a group of girls. Then loud music at 5am.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Be aware they have rooms without AC, they gave us a fan only room. We were supposed to get a Junior suite and it was nothing like the picture. Not enough towels for the three guests, small beds, close to the reception so the noise early in the morning was not fun at all. Property is nice, cold water pool was been clean so we couldn’t use it for day and a half. Good food, decent drinks prices.
Stayed 2 nights in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no hot water, air conditioner barely works. The staff in the restaurant and laundry are great, however the front desk reception staff are terrible. I wouldn’t recommend this place at all. The hotel rooms and rest rooms are very old.
Stayed 3 nights in Dec 2024
Verified review

6/10 Okay

Liked: Staff & service
The property is scenic, surrounded by beautiful forest area and a creek. The hot springs and pools make this a nice place to stay. The rooms need alot of maintenance and updating. For example, the bathroom is extremely outdated, bathtub had a crack in it, the bathroom sink was falling apart, and the tile work needed caulking as well as updating. There was black mold everywhere, especially in the bathroom. Not a very clean hotel. Staff was nice in the restaurant.
Stayed 8 nights in Jul 2024
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Poorly kept, mold was on our walls as there is no a/c and it’s very humid and wet area. Before arriving we called to see if they recommended anyone for taxi service they gave us a number call we waited 40 min at the airport for him he never showed we ended up finding one at the airport then upon arriving to the hotel checkin they said the taxi service we needed to pay 100$ cause he did show up we went back and forth for a while and i said i would call and sort it myself before they allowed us to check in to our room and we didn’t get there until 9 so by that time it was 10 and we were exhausted after a long day of traveling. Other than that the pool and drinks were nice.
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Our first room had no hot water, they said it would be fixed and said it was. Still didn't work. No hot water flow from sink, shower had none. Safe couldn't be locked( they had no key). Moved us to another room. Hot water was very very little flow. My sister had another room. Very little hot water flow. Restaurant is very nice, mini golf is fun. 4 pools, several bars. 2 hot tubs. Pools are various temperatures, which was nice. Air conditioner worked fine. The management is proactively upgrading & repairing the property. Can't recommend this proof, mosly because not much to do around the area, and the hot water.
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was relaxing. Everything was excellent
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was courteous.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The local food was excellent
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a great experience, enjoyable place.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Dec 2022