Quebrada Ceiba Vacations

The property is beautiful. Overall, the stay was good. But it could use some renovations. There should be cleaner rooms and more staff on site. This is a check-in and checkout that you do absolutely by yourself. There is no staff on site after four pm every day. It can also use more security, since the front door needs a code to get in, but it constantly remains open.

The staff is amazing. I enjoyed myself here and will definitely book this hotel again.

The home itself is absolutely stunning but the road to the villa is not just narrow, it's washed out in many places, we struggled to navigate the potholes even with a jeep and an SUV, I would not drive it at night. There are great amenities like the fridge and bathroom downstairs, the coffee / cocktail bar is fabulous.The kitchen was well-stocked with basic spices and supplies but it was crawling with roaches. Wifi is spotty so be sure to have the guidebook downloaded and screenshots of the phone number to call because the phone number posted throughout the villa is not functioning. Even in August the combination of ACs, fans, and breezes kept the temprature very comfortable. Excellent pool, though very little shallow area, if you're traveling with kids or weaker swimmers.

My experience at Don Rafa Suites Residence was absolutely wonderful and exceeded our expectations. We stayed with our family, and from the moment we arrived, we received friendly, attentive, and professional service. The property is beautiful, elegant, clean, and comfortable.We especially appreciated the valet parking service. Our vehicle was well taken care of throughout our entire stay, and the service was always fast and efficient. We also had a late checkout, which made our experience even more convenient and enjoyable. Everything was handled smoothly and professionally. One detail we absolutely loved was how amazing the property smelled. The entire place had such a fresh, clean, and elegant scent that made the atmosphere even more welcoming. Overall, we felt very comfortable and well taken care of from beginning to end. The experience was even better than we expected. Don Rafa Suites Residence was truly a 10/10 experience for us, and we would definitely recommend it to anyone looking for a beautiful place to stay, whether traveling with family or enjoying a getaway as a couple. We would absolutely stay here again! ❤️