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Ponce Plaza Hotel & Casino

3.5 star property
Travelers step into a historic haven in Ponce where cultural exploration fills the day and casino excitement takes over after dark

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Photo gallery for Ponce Plaza Hotel & Casino

Lobby - Ponce Plaza Hotel & Casino (Ponce)
Outdoor pool, pool umbrellas, sun loungers - Ponce Plaza Hotel & Casino (Ponce)
Front of property - Ponce Plaza Hotel & Casino (Ponce)
Lobby sitting area - Ponce Plaza Hotel & Casino (Ponce)
Standard Room, 1 King Bed | Pillowtop beds, in-room safe, desk, laptop workspace - Ponce Plaza Hotel & Casino (Ponce)
The Ponce Plaza Hotel & Casino in downtown Ponce blends history with entertainment. Enjoy the library, relax by the outdoor pool, or try your luck at 260 slot machines. Refreshed in 2023, it offers practical amenities like dry cleaning and a gym.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(34 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Double Room, 2 Queen Beds

9.8 out of 10
Exceptional
(38 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Single Room

Junior Single Room | Pillowtop beds, in-room safe, desk, laptop workspace

Junior Single Room

9.4 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Ponce, Ponce Plaza Hotel & Casino is in the city center. Parque de Bombas and Teatro la Perla are cultural highlights, and some of the area's notable landmarks include El Museo Castillo Serralles and Tibes Indian Ceremonial Center. Casa Armstrong-Poventud and Cathedral of Our Lady of Guadalupe are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Ponce travel guide
Map
Reina Street, Ponce, 00731

What's nearby

  • Plaza of Delights
    Plaza of Delights
    1 min walk - 0.0 miles
  • Cathedral of Our Lady of Guadalupe
    Cathedral of Our Lady of Guadalupe
    1 min walk - 0.1 miles
  • Parque de Bombas
    Parque de Bombas
    3 min walk - 0.2 miles
  • La Perla theater, Ponce (Puerto Rico)
    Teatro la Perla
    5 min walk - 0.3 miles
  • Museum of the Ponce Massacre
    4 min walk - 0.3 miles

Getting around

  • Luis Munoz Marin Intl. Airport (SJU)
    85 min drive

Restaurants

  • Melao Coffee Shop
    1 min walk
  • Utopia Gift Shop & Cafe
    1 min walk
  • Gallo Espresso
    2 min walk
  • La Pulga
    1 min walk
  • Chef Creations
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 11.15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 per person
  • A coffee shop/cafe

Restaurants on site

  • Melao

Things to do

  • 260 slot machines
  • Bingo
  • Casino
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed
  • Phone accessibility kit
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2006
  • Renovated entire property - March 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 per person
  • Self parking fee: USD 11.15 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Does Ponce Plaza Hotel & Casino have a pool?

Yes, this property has an outdoor pool.

Is Ponce Plaza Hotel & Casino pet-friendly?

Yes, this property allows pets (limit 2 total). There's a deposit of USD 100 per stay and a fee of USD 35 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 11.15 per night.

What time is check-in at Ponce Plaza Hotel & Casino?

Check-in start time: 4:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Ponce Plaza Hotel & Casino?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Ponce Plaza Hotel & Casino located?

Located in Ponce Centro, this historic hotel is steps from Casa Armstrong-Poventud, Cathedral of Our Lady of Guadalupe, and Parque de Bombas. Teatro la Perla and El Museo Castillo Serralles are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ponce Plaza Hotel & Casino Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 780 out of 1092 reviews
Rating 8 - Good. 199 out of 1092 reviews
Rating 6 - Okay. 77 out of 1092 reviews
Rating 4 - Poor. 20 out of 1092 reviews
Rating 2 - Terrible. 16 out of 1092 reviews

Reviews

Verified

10/10 Excellent

wilfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate affordable hotel with a great location!!!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Ramfis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I keep coming back to this hotel because the experience is always excellent. The staff is friendly, professional, and helpful at all times. The rooms are impeccably clean, spacious, and beautifully decorated. The attention to detail and welcoming atmosphere make every stay enjoyable. I highly recommend this hotel and look forward to returning again.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great I would definitely stay again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Quintin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was newly renovated. Very spacious, staff was very helpful. Location is excellent
Stayed 1 night in May 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service on all our immediate requests for extra towels, pillows, etc.. parking indoors could be a bit difficult but one outside was an excellent option.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Ivelisse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, professional staff, great location
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ileana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Loved the location, breakfast was amazing and the staff was great.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Lydiannette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Amazing please. Very clean.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness
Very clean, breakfast was awesome at Melaka Very centric
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Centrally located.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centric hotel. Rooms are clean and comfortable. Love staying here.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jean Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, excellent bed
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is ideal for travelers, accessible. Good breakfast at Melao. Staff hospitality excellent. Would come back.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff very friendly and helpful. Breakfast was good, on Sunday very crowded
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the beds were comfortable. The breakfast was good and the service was great! Jennifer was so friendly and gave us some good recommendations.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location on the plaza with parking and helpful staff.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Cyrinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend it was a nice hotel and location was amazing cause everything is walking distance
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Everything was exceptional…very clean, friendly staff, excellent WiFi and a/c, had every amenity we needed.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

ariadna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was 215 at the end of the hallway, the noise at night from the street dogs and cars with really noisy music was non stop making difficult to sleep. You will be able to sleep around 4 am mostly Friday and Saturday. The breakfast was amazing really good. The staff nice and friendly.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very good & attentive staff, good casino, great location & various nearby locations to eat. Recommended.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean roof and polite staff. Very convenient location to everything and provides parking.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Moses

Liked: Cleanliness, staff & service, amenities
Clean room, great staff, great location, and very good value for the money
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Sharlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room! Loved being in the heart of the city and across from the beautiful park!
View from our room!
Fountain in the park
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and when needed to fix a broken towel hanger, staff was knocking the door in less than five minutes. Breakfast is included with your room rate and is à la carte with excellent selections.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room, confortable bed and good service staff at lobby and restaurant
Stayed 2 nights in Jan 2026