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Smugglers' Notch Resort Private Suites
$1,363
por persona
23 sep - 30 sep
precio hace 3 horas
Incl. vuelo redondo sin escalas
Denver (DEN) a Burlington (BTV)
7.8/10 ¡Bueno! (21 opiniones)
DO NOT STAY HERE——What should have been a relaxing stay turned into an infuriating and exhausting ordeal due to gross negligence and unprofessional conduct by the property management company overseeing this privately owned condo.
On my second day I left briefly for breakfast and after I returned I was shocked to discover that the door code to my condo did not work, leaving me locked out of the property. I called the property management office multiple times before anyone answered. When I finally did get through, I was placed on hold for over 50 minutes before anyone offered assistance. Being stranded outside the property that I paid for is completely unacceptable.
Also the shower-head broke off, rendering one of the bathrooms unusable.
I was happy to pay the nightly rate but I requested a refund of the property management fee, given that the services it supposedly covered—responsiveness, maintenance, and reliable access—were nonexistent. My request was denied, and instead I was offered a $250 voucher, which is entirely insufficient and frankly insulting given the circumstances.
What I received was hours of inconvenience, unresponsiveness, and unacceptable conditions. I would NOT recommend this property as long as it’s being managed by Eurorentals.
Enviada el 15 oct. 2025
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