Kerta Vacations

We have the most incredible time at our stay there. The staff were utterly wonderful and the whole experience was ten stars!

Stunning views

Everything was perfect except for food options which were limited. Lunch and dinner were very average.

We have found our little piece of heaven. From the minute we arrived to a lovely welcome and tour of the beautiful hotel and facilities to the moment we left two weeks later it’s been outstanding in every way. Our Butler Valley Pool Villa was amazing with its own pool sitting amongst the jungle with the river running in the background was kept spotlessly clean by the housekeeping team morning and night, they were all so friendly helpful and unobtrusive The whole hotel staff knew our names and made us feel part of a family nothing was ever too much trouble Vanara restaurant which we frequented for both breakfast and evening meals served delicious and authentic foods offering a variety of Indonesian asian and western foods, the service from the restaurant team was again second to none and attentive The spa set above the river is so serene and relaxing and provides amazing treatments to suit everyone The bars serve drinks using well known international brands and we have also discovered some lovely Bali made wines which we will be trying to source upon our return home then the UK The way the hotel has been designed and built within the natural habitat is very sympathetic and is simply beautiful despite the obvious challenge to maintain the site is kept spotlessly clean and presented immaculately We will definitely be returning to our little piece of heaven on earth

There was a terrible chainsaw going on every day for hours disturbing the peaceful environment from local villagers cutting down trees on the opposite side of the valley. Bale 3 is next to the inclinator moving luggage and cargo up and down which again is very irritating. ALL employees are extremely helpful and kind , accommodating anything you ask for l. The bales (we change three due to noise) are outstanding !