Indio Hills Vacations

Clean modern hotel with zero personality

This place was fantastic it's fun for families or business. Fabulous!! We had such a wonderful time. It was reasonable too. Staff was amazing, clean and wonderful.

Very nice

Our arrival was challenging due to poor signage. The entrance gate was difficult to identify, and there were no signs directing us to the lobby. After checking in with a very pleasant staff member, we were instructed to drive around to the opposite side of the property, approximately a quarter mile away. Once familiar with the layout, navigating the resort was fairly easy, but I recommend reviewing the property map before arrival. Unfortunately, the room was disappointing. It had a strong, musty odor reminiscent of a former smoking room. The following morning, we were notified that the neighboring room was flooding, which had also affected ours. We discovered approximately half an inch of water coming up through the bathroom floor between the toilet and shower. We left for lunch so maintenance fix the issue and specifically requested a fan to help dry the area and prevent further moisture buildup. No fan was provided, and the room remained stuffy and musty throughout the night. The next morning, the bathroom tiles felt spongy underfoot, with water continuing to seep through the grout when stepped on. This raised serious concerns about possible underlying water damage. Although the staff member who checked us in was very pleasant, the overall experience was disappointing. The poor signage, unpleasant room odor, and unresolved water intrusion made for an uncomfortable stay. Management should address these maintenance concerns before accommodating future guests in this room.