Highland Mills Vacations

My brother and I did a sibling trip and stayed here for 6 nights. Overall we enjoyed the stay very very much! The hotel has a very old timey classy vibe which I loved. The front & cleaning staff were very kind, helpful and welcoming through our stay. The hotel itself is in a great location! Close enough to be “in” Times Square but not so close that you’re in the chaos that is Times Square. The room & bathroom were very spacious and the windows were big enough to let in the crisp breeze if the room ever got too warm. Checking in/out was super quick and easy with the front desk staff and they even offer flat rates to the airport which is super convenient. I would 100% stay here again during future travels to NYC.

The staff is incredible, and the hotel is very lovely and centrally located; everything was exactly as it appears in the photos.

Location is superb. Gym is well equipped and in good repair. Breakfast was good - but ridiculously busy. Queues every day. We had two queen beds and a sofa bed which was fine for a family of four. The housekeeping was rubbish - they only cleaned the room one day in four nights, and no change of towels. When they did clean it they put the sofa bed away and removed the bedding. We got back late after a concert and waited an hour and a half for extra bedding to be brought up - despite multiple calls to the front desk- Was really disappointing given it was late and the kids were tired. Put a Dampener on what would have been a good hotel experience.

We loved this hotel. The room was a bit cramped, but since we barely in it, it wasn’t an issue. The shower didn’t drain well, and the water pressure was REALLY strong. When I showered, there was a bit of a pool in the shower. Other than that, we didn’t have any problems. The staff were extremely helpful and kind with whatever we needed. The hotel was conveniently located near MSG and Macy’s. Would stay here again!

Great