Hernando Vacations

Two hours after check in time. They still could not provide a room and did not know when they would be able. I told them we could not wait and I was told they would cancel and there would be no charge. Upon checking into it. They refused a refund. Therefore, they not only did not uphold their end of the agreement, but also lied to the customer!

The apartment was clean and enough space to accommodate everyone. It was difficult to get in touch with the property especially on the weekends. We requested additional covers which we never received. There were only two rolls of toliet tissue in each bathroom and I was there for 4 nights/5 days. The beds could be more comfortable but overall it was a great stay.

The restaurant inside of the Westin is a no go. The fact that there were no clean dishes, no employees except one and he was upset bc he was the only one was ridiculous. The stove was filled with pans with old food. It was just a mess.