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Downtown Inn & Studio Suites

2.5 star property
Downtown Memphis hotel offers a refreshing outdoor pool and 24-hour fitness center, perfect for travelers who want to stay active while exploring the city

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Photo gallery for Downtown Inn & Studio Suites

Standard Room, 1 King Bed, Non Smoking, Hot Tub | Desk, blackout drapes, soundproofing, iron/ironing board - Downtown Inn & Studio Suites (Memphis)
Jetted tub, free toiletries, hair dryer, towels - Downtown Inn & Studio Suites (Memphis)
Exterior - Downtown Inn & Studio Suites (Memphis)
Reception - Downtown Inn & Studio Suites (Memphis)
Reception - Downtown Inn & Studio Suites (Memphis)
Quality Inn Memphis Downtown offers a to-go breakfast and a peaceful garden retreat. Enjoy the 24-hour gym for workouts and an outdoor pool for relaxation. Laundry facilities and luggage storage ease extended stays. Quick access to Beale Street's music scene.

Reviews

5.0 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 Queen Bed, Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Hot Tub

Standard Room, 1 King Bed, Non Smoking, Hot Tub | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Hot Tub

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Memphis, Downtown Inn & Studio Suites is in the city center and near a train station. National Civil Rights Museum is a cultural highlight and some of the area's popular attractions include Memphis Zoo and Graceland. Looking to enjoy an event or a game? See what's going on at FedExForum or Bass Pro Shops at the Pyramid. Visit our Memphis travel guide
Map
340 W Illinois Avenue, Memphis, TN, 38106

What's nearby

  • Martyrs Park
    Martyrs Park
    14 min walk - 0.8 miles
  • Tom Lee Park
    Tom Lee Park
    19 min walk - 1.0 mile
  • National Civil Rights Museum
    National Civil Rights Museum
    3 min drive - 1.4 miles
  • National Ornamental Metal Museum
    3 min walk - 0.2 miles
  • Lorraine Motel
    3 min drive - 1.4 miles

Getting around

  • Memphis Central Station
    9 min drive
  • Memphis International Airport (MEM)
    14 min drive

Restaurants

  • Taco Bell
    3 min drive
  • Momma's
    1 min drive
  • Loflin Yard
    18 min walk
  • Arcade Restaurant
    3 min drive
  • Wayne's Candy Co.
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 11:00 PM at scheduled times
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 2.37 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 15 per person (one-way)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Downtown Inn & Studio Suites pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a deposit of USD 100 per stay and a fee of USD 20 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Downtown Inn & Studio Suites?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Downtown Inn & Studio Suites?

Check-out is at 11 AM.

Does Downtown Inn & Studio Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8 AM–11 PM at scheduled times. A fee of USD 15 per person applies.

Where is Downtown Inn & Studio Suites located?

Located in the heart of Memphis, this hotel is 0.3 mi (0.4 km) from Mississippi River and 2.5 mi (4.1 km) from Beale Street. Tom Lee Park and National Civil Rights Museum are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Downtown Inn & Studio Suites Reviews

5.0

4.6

Cleanliness

4.4

Amenities

5.8

Staff & service

4.2

Property conditions & facilities
Rating 10 - Excellent. 33 out of 127 reviews
Rating 8 - Good. 5 out of 127 reviews
Rating 6 - Okay. 10 out of 127 reviews
Rating 4 - Poor. 17 out of 127 reviews
Rating 2 - Terrible. 62 out of 127 reviews

Reviews

Verified

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean rooms.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

LaTishia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedding was dirty. I asked the staff for clean sheets and pillow cases specifically. He did offer another room and it was just as dirty. The floor hadn’t been swept. The curtains were dry rotted, the air conditioning was good. To top it off, I fell down the stairs in the stair well. The paint that’s on the stairs is not the proper paint for floors. Trash and debris everywhere. Your online pictures do not match your rooms.
Stayed 1 night in May 2026
Verified

4/10 Poor

Tina

Disliked: Cleanliness, amenities, property conditions & facilities
We booked a smoking room for one night when we got there and checked and put us in a room on the 3rd floor. I was told the elevators didn’t work my mother in-law can not walk very well and had to climb stairs to get to the room. We got to the room you had to give the door a hard push to get it open. The room itself was in need of updating not to mention the roaches crawling on the walls and tables for a smoking room there’s no ashtrays in the room I whet back down to get one and was given styrofoam cups to use. Even though it was a pass-through room on our way home, I would not recommend staying there on the other hand. The staff was decent.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Carol

Disliked: Cleanliness, property conditions & facilities, room comfort

Travelers-Do NOT stay- remove from hotels.com

Did NOT STAY!!!Pay attention to reviews- location has been turned into an economy apartment rental and by the hour -- should NOT be on hotels.com. To each his own, strong marijuana in lobby. stained bedding, chairs... verifying refund. Check in rep very accomodating....
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a special night for me and my man Garrett Red Smith, I love him so much!
Stayed 1 night in May 2026
Verified

4/10 Poor

Cassandra

Liked: Amenities
Disliked: Staff & service
Wrong area
Stayed 1 night in May 2026
Verified

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms!!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mohamed

Good
Stayed 1 night in May 2026
Verified

4/10 Poor

Roderic

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can only pray for anyone who has to stay at this property. It is pathetic 😭.
Stayed 3 nights in May 2026
Verified

8/10 Good

Thora

Disliked: Property conditions & facilities
Staff was nice. It was a quiet area and the pillows were incredible.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, amenities
Very nice ròoms!
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Juanita

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty rooms and the pool was not ready set up or even clean to show the cleanliness of the property.
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Ronnie

Disliked: Cleanliness, property conditions & facilities
Property for drug sales and prostitution an not the even the good kind lol... If you coming in town and need meth and crack then yea this the place for you so serious.... Place felt itchy just going in there.... other than that stay there if you don't give a care
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SUPER!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kaleb

Was clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Craig

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean at all , dead bugs on floor, stains on sheets, bad smell in building,
Stayed 1 night in May 2026
Verified

2/10 Terrible

Calvin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs to be closed down it is filthy and stinky and the management is the worst of the worst I don't even know how it's operating as a business, holes in the sheets, cigarette burns on the furniture. No refund signs on everything. I would not recommend this hotel to anyone other than the Better Business Bureau to have it closed DOWN!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!¡!!!!
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Tameka

Disliked: Cleanliness, amenities, property conditions & facilities
We were not aware that the hotel elevators were under construction and they scheduled us to stay in the 5th floor. The only way to the other floors is the stairs. The rooms had a bad odor as well. We cancelled the room and the staff was kind enough to approve the refund.
Stayed 2 nights in Apr 2026
Verified

2/10 Terrible

cheryl a

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't stay because they didn't have a working elevator & the area looked unsafe for children. There is no way the room photos matched that run down building. The people hanging around the entrance gave the appearance that it was an "hourly rate" hotel.
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Larry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pooi had no water beddi g needto be change room
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Christopher

🤘
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

syed shabbir

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Feb 2026