wonderful place to stay. Staff very polite and helpful. Beautiful rooms and the entrance just stunning. Will stay there again.
The shower control should be facing you nd not on the adjacent wall, Thankyou , Richard and Margaret
Very nice apartment. Staff very good. Facilities also very good. Long wait for lifts at busy times and a bit of a wind down the building to park. Really enjoyed the stay and would happily stay again.
Views were amazing. Staff were always friendly and helpful.
Peppers was very good staff were amazing and very accommodating.
It was nice and clean. Breakfast was beautiful. Staff were friendly. Hospitality was perfect.
My 2 sons and i stayed in a 2 bdrm Delux Ocean Apartment for 9 nights recently. The view from every window was beautiful . Catherine greeted us every morning at breakfast with a warm smile, and a genuine willingness to please us. We had a wonderful holiday and will be going back to The Hilton, Surfers ...
Location good Reception staff some of them quite rude Upon arrival I had to request that the bed linen was changed as the sheets appeared dirty
Overall a lovely property, clean tidy rooms and lovely foyer and restaurant areas. The pool area has become a bit dated and requiring some maintenance, still quite classic and enjoyable though. Staff were underwhelming, considering it's 5 star rating their very casual approach to customer service ...
Great location, friendly staff, handy for airport, beach and shops.
Loved the quiet ambience of the place. Beautiful gardens & a very elegant property. Great walks to the local marina bay shops & restaurants. Delicious choices for buffet breakfast with exceptional service.
Comfortable bed, great size Pillow was a bit old Everything was clean Don't like plastic shampoo etc need to change to bar soap, bar shampoo Stop using single use plastic plus ensure your personal care products abd cleaning ones are from palm oil Come on Novotel, you can make a difference :)
Friendly, extremely helpful staff. Great pool. Great rooms, well equipped
best in gold coast ! will go back soon . very clean and big room.
Good place to stay just far enough out of the way but still close enough to all the main attractions
Beautiful surroundings. Exceptionally clean and friendly staff
Room was spacious. Lots of pools! Although the room and hallways were really smelly - a child in the lift described the smell as off cheese. We found out we needed to come downstairs to get new towels (no room delivery) which wasn’t that big of a deal but maybe for a 3+ day stay putting more than ...
Fantastic property, great location and facilities, staff were great. My only small thing was in our apartment was a wooden slate luver style wall between the master bedroom and en-suite which had zero sound or smell proofing (good and bad). This was a shared bathroom with the other room in the apartment ...
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