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The Star Grand at The Star Gold Coast

5.0 star property
Travelers enjoy the perfect retreat at The Star Grand, where poolside relaxation with sun loungers complements delicious Italian dining options

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Photo gallery for The Star Grand at The Star Gold Coast

Outdoor pool, open 6 AM to 9 PM, pool umbrellas, sun loungers - The Star Grand at The Star Gold Coast (Broadbeach)
6 restaurants, lunch, dinner served; Italian cuisine - The Star Grand at The Star Gold Coast (Broadbeach)
Reception - The Star Grand at The Star Gold Coast (Broadbeach)
Corner Balcony Deluxe King Room | View from room - The Star Grand at The Star Gold Coast (Broadbeach)
Exterior detail - The Star Grand at The Star Gold Coast (Broadbeach)
The Star Grand at The Star Gold Coast combines modern comfort with exceptional service. Visitors can take peaceful walks through the garden or unwind in one of two spa tubs after shopping on the property grounds.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Deluxe Twin Room

Superior Deluxe Twin Room | Premium bedding, pillowtop beds, in-room safe, desk

Superior Deluxe Twin Room

8.6 out of 10
Excellent
(139 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Deluxe King Room

Superior Deluxe King Room | Premium bedding, pillowtop beds, in-room safe, desk

Superior Deluxe King Room

8.8 out of 10
Excellent
(126 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Balcony Deluxe King Room

Corner Balcony Deluxe King Room | View from room

Corner Balcony Deluxe King Room

8.6 out of 10
Excellent
(18 reviews)
  • Partial ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Balcony Deluxe Twin Room

Corner Balcony Deluxe Twin Room | View from room

Corner Balcony Deluxe Twin Room

  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Room

Executive King Room | Premium bedding, pillowtop beds, in-room safe, desk

Executive King Room

9.2 out of 10
Wonderful
(17 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, pillowtop beds, in-room safe, desk

Executive Twin Room

9.0 out of 10
Wonderful
(11 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for King Terrace Suite

King Terrace Suite | Premium bedding, pillowtop beds, in-room safe, desk

King Terrace Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Terrace Suite

Ocean Terrace Suite | Premium bedding, pillowtop beds, in-room safe, desk

Ocean Terrace Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 113 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite

Club Suite | Premium bedding, pillowtop beds, in-room safe, desk

Club Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 81 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located near the beach, The Star Grand at The Star Gold Coast is in Broadbeach neighborhood and is connected to the convention center. Pacific Fair Shopping Centre and Cavill Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Slingshot and Timezone. Don't miss out on a visit to Currumbin Wildlife Sanctuary. Looking to get your feet wet? Kayaking, scuba diving and snorkeling adventures can be found near the property. Visit our Gold Coast travel guide
Map
8 Casino Drive, Broadbeach, QLD, 4218

What's nearby

  • Stars at Surfer Paradise Gold Coast Australia
    The Star Gold Coast
    2 min walk - 0.1 miles
  • Aerial view of Broadbeach with the convention centre and casino on the Gold Coast
    Gold Coast Convention and Exhibition Centre
    7 min walk - 0.4 miles
  • Pacific Fair Shopping Centre
    5 min walk - 0.3 miles
  • Dracula's Cabaret
    5 min walk - 0.3 miles
  • The Oasis
    9 min walk - 0.5 miles

Getting around

  • Broadbeach South Light Rail Station
    8 min walk
  • Varsity Lakes Station
    19 min drive
  • Coolangatta Airport (OOL)
    33 min drive

Restaurants

  • Room81
    8 min walk
  • Outback Steakhouse
    9 min walk
  • No Name Lane
    9 min walk
  • McDonald's
    9 min walk
  • Betty's Burgers & Concrete Co.
    9 min walk

About this property

The Star Grand at The Star Gold Coast

Luxury hotel near Pacific Fair Shopping Centre
Located close to Timezone and Slingshot, The Star Grand at The Star Gold Coast provides a poolside bar, a terrace, and shopping on site. For some rest and relaxation, visit the 2 hot tubs. At the 6 on-site restaurants, enjoy lunch, dinner, and Italian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Additional perks include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • A porter/bellhop, meeting rooms, and a ballroom
  • A vending machine, a 24-hour front desk, and multilingual staff
  • Guest reviews give top marks for the helpful staff and location
Room features
All 592 rooms include comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and bathrobes.
More amenities include:
  • Bathrooms with designer toiletries and hair dryers
  • 65-inch LCD TVs with premium channels
  • Electric kettles, heating, and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (AUD 20 per night)
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 39.90 for adults and AUD 19.90 for children
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cucina Vivo
  • Garden Kitchen & Bar
  • Kiyomi
  • Nineteen at The Star
  • Uncle Su at The Star

Things to do

  • 2 hot tubs
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (17,513 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Parking for SUVs, RVs, buses, trailers, and large vehicles is not available.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 39.90 for adults and AUD 19.90 for children
  • Self parking fee: AUD 20 per night
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 9 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Gold Coast Jupiters
Gold Coast Jupiters Hotel
Jupiters Casino Gold Coast
Jupiters Casino Gold Coast Broadbeach
Jupiters Casino Hotel Gold Coast
Jupiters Gold Coast
Jupiters Hotel
Jupiters Hotel & Casino Gold Coast
Jupiters Hotel & Casino Gold Coast Broadbeach
Jupiters Hotel Gold Coast
Broadbeach Conrad
Conrad Broadbeach
Conrad Hotel Jupiters
Jupiters Hotel Casino Gold Coast Broadbeach
Jupiters Hotel And Casino Gold Coast
Star Gold Coast Broadbeach
Star Grand Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel
The Star Grand at The Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel Broadbeach

Frequently asked questions

Does The Star Grand at The Star Gold Coast have a pool?

Yes, this property has an outdoor pool. Pool access is from 6 AM–9 PM.

Is The Star Grand at The Star Gold Coast pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for AUD 20 per night. Limited spots are available.

What time is check-in at The Star Grand at The Star Gold Coast?

Check-in begins at 3:00 PM.

What time is check-out at The Star Grand at The Star Gold Coast?

Check-out is at 11 AM.

Where is The Star Grand at The Star Gold Coast located?

Located in Broadbeach, this luxury hotel is 0.5 mi (0.8 km) from Pacific Fair Shopping Centre and within 3 mi (5 km) of Surfers Paradise Beach and Slingshot. Cavill Avenue and Timezone are also within 3 mi (5 km). Broadbeach South Light Rail Station is 8 minutes by foot and Florida Gardens station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Star Grand at The Star Gold Coast Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Amenities

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 567 out of 1008 reviews
Rating 8 - Good. 230 out of 1008 reviews
Rating 6 - Okay. 119 out of 1008 reviews
Rating 4 - Poor. 57 out of 1008 reviews
Rating 2 - Terrible. 35 out of 1008 reviews

Reviews

Verified

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy. Rooms were very clean and spacious. Staff were great
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Raaj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time. Everyone helped during the comfortable stay.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Loved the pool and spa, buffet was yummy and room was warm and comfy. Did not like the wait in line to check in way too longs
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pushing was easy, safe and secure
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, amenities
Clean rooms, comfortable beds & great pool area.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great spot, fantastic pool, clean rooms, good location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, best night sleep - the bed and pillows are very luxurious and extremely comfortable. Great amenities, excellent service.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and clean impeccable rooms highly recommend. Fantastic pool for the kids also
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

John

Pool Cool
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Xiaocong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good locations
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sugeet Singh

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , helpful staff
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

NICOLE

Check in staff, amenities, breakfast
Stayed 6 nights in Dec 2025
Verified

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Yes spotless staff great
Stayed 1 night in Jan 2026
Verified

8/10 Good

rob

Liked: Cleanliness, amenities, property conditions & facilities
Good concierge very comfortable room and bed. Poor breakfast and dated system of line up to get in and they chop breakfast at 10am regardless of if you are lined up or not
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Ki

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, facilities lovely
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Yes very well maintained and friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great location, spotless room
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, amenities, property conditions & facilities
Stay here annually, and they’ve really lifted their service game. Staff were really great from the valet team through to the bar - always going the extra mile
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Was a great stay, enjoyed the separate lounge room to the bedroom. I thought it was great value for $6xx for the night with the valet parking and executive lounge included. Plus the buffet breakfast the next day is great. Would be keen to go again.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Alister

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, large rooms, very clean
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Tung Sing

Liked: Cleanliness, amenities, property conditions & facilities
Not perfectly clean, but service from room keeping is fast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and facilities in a good location. Staff were very friendly and made our stay very enjoyable
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Super helpful staff and nothing was to much for them
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mandy

Liked: Cleanliness, amenities, property conditions & facilities
Bellhop George. Outstanding customer service, friendly and helpful. Room was ready for check-in by 1.30pm and luggage arrived soon after. Overall experience was exceptional. We shall return to STAR CASINO.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Matina

Liked: Cleanliness, staff & service, amenities
Clean rooms
Stayed 2 nights in Jan 2026