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The Star Grand at The Star Gold Coast

5.0 star property
Luxury hotel with 8 restaurants connected to the convention center in Gold Coast

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Photo gallery for The Star Grand at The Star Gold Coast

Outdoor pool, open 6 AM to 9 PM, pool umbrellas, sun loungers
Exterior detail
Reception
8 restaurants, breakfast, lunch, dinner served; Italian cuisine
Club Suite | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Parking available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Deluxe Twin Room

Superior Deluxe Twin Room | Premium bedding, pillowtop beds, in-room safe, desk

Superior Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 32 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Deluxe King Room

Superior Deluxe King Room | Premium bedding, pillowtop beds, in-room safe, desk

Superior Deluxe King Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite

Club Suite | Premium bedding, pillowtop beds, in-room safe, desk

Club Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
  • 81 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Balcony Deluxe Twin Room

Corner Balcony Deluxe Twin Room | View from room

Corner Balcony Deluxe Twin Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Mountain view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Room

Executive King Room | Premium bedding, pillowtop beds, in-room safe, desk

Executive King Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Balcony Deluxe King Room

Corner Balcony Deluxe King Room | View from room

Corner Balcony Deluxe King Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Mountain view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Terrace Suite

King Terrace Suite | Premium bedding, pillowtop beds, in-room safe, desk

King Terrace Suite

Highlights

Terrace
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • City view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, pillowtop beds, in-room safe, desk

Executive Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Ocean Terrace Suite

Ocean Terrace Suite | Premium bedding, pillowtop beds, in-room safe, desk

Ocean Terrace Suite

Highlights

Terrace
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • City view
  • 113 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
8 Casino Drive, Broadbeach, QLD, 4218

What's nearby

  • Gold Coast Convention and Exhibition Centre - 7 min walk - 0.4 miles
  • The Star Gold Coast - 7 min walk - 0.4 miles
  • Pacific Fair Shopping Centre - 9 min walk - 0.5 miles
  • Cavill Avenue - 5 min drive - 2.4 miles
  • Surfers Paradise Beach - 9 min drive - 2.2 miles

Getting around

  • Broadbeach South Light Rail Station - 8 min walk
  • Varsity Lakes Station - 19 min drive
  • Coolangatta Airport (OOL) - 33 min drive

Restaurants

  • ‪Betty's Burgers & Concrete Co. - ‬10 min walk
  • ‪Nineteen at the Star - ‬7 min walk
  • ‪Miss Moneypenny's - ‬9 min walk
  • ‪Outback Steakhouse - ‬10 min walk
  • ‪Caffe Cherry Beans - Pacific Fair - ‬8 min walk

About this property

The Star Grand at The Star Gold Coast

Luxury hotel near Pacific Fair Shopping Centre
Located close to Timezone and Slingshot, The Star Grand at The Star Gold Coast provides a poolside bar, a terrace, and shopping on site. For some rest and relaxation, visit the 2 hot tubs. At the 8 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Italian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • A ballroom, an elevator, and a banquet hall
  • Multilingual staff, ATM/banking services, and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All 592 rooms include comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and bathrobes.
More amenities include:
  • Bathrooms with designer toiletries and hair dryers
  • 65-inch LCD TVs with premium channels
  • Electric kettles, heating, and housekeeping

Languages

Chinese (Mandarin), English, French, German, Indonesian, Irish, Italian, Japanese, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (AUD 20 per night)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 39.90 for adults and AUD 19.90 for children
  • 6 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cucina Vivo
  • Garden Kitchen & Bar
  • Imperial at The Star
  • Kiyomi
  • Nineteen at The Star

Things to do

  • 2 hot tubs
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (17,513 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 39.90 for adults and AUD 19.90 for children
  • Self parking fee: AUD 20 per night
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 9 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Gold Coast Jupiters
Gold Coast Jupiters Hotel
Jupiters Casino Gold Coast
Jupiters Casino Gold Coast Broadbeach
Jupiters Casino Hotel Gold Coast
Jupiters Gold Coast
Jupiters Hotel
Jupiters Hotel & Casino Gold Coast
Jupiters Hotel & Casino Gold Coast Broadbeach
Jupiters Hotel Gold Coast
Broadbeach Conrad
Conrad Broadbeach
Conrad Hotel Jupiters
Jupiters Hotel Casino Gold Coast Broadbeach
Jupiters Hotel And Casino Gold Coast
Star Gold Coast Broadbeach
Star Grand Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel
The Star Grand at The Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel Broadbeach

Frequently asked questions

Does The Star Grand at The Star Gold Coast have a pool?

Yes, this property has an outdoor pool. Pool access is from 6 AM–9 PM.

Is The Star Grand at The Star Gold Coast pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Star Grand at The Star Gold Coast?

Self parking is available for AUD 20 per night. Limited spots are available.

What time is check-in at The Star Grand at The Star Gold Coast?

Check-in begins at 3:00 PM.

What time is check-out at The Star Grand at The Star Gold Coast?

Check-out is at 11 AM.

Where is The Star Grand at The Star Gold Coast located?

Located in Broadbeach, this luxury hotel is 0.5 mi (0.8 km) from Pacific Fair Shopping Centre and within 3 mi (5 km) of Surfers Paradise Beach and Slingshot. Cavill Avenue and Timezone are also within 3 mi (5 km). Broadbeach South Light Rail Station is 8 minutes by foot and Florida Gardens station is 23 minutes.

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The Star Grand at The Star Gold Coast Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 550 out of 1002 reviews
Rating 8 - Good. 225 out of 1002 reviews
Rating 6 - Okay. 126 out of 1002 reviews
Rating 4 - Poor. 64 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room & facilities - staff were very helpful & friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy our stay the star everthing was percect they really know how to please a customer
Stayed 2 nights in Mar 2025

10/10 Excellent

Casual

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Great restaurants and great views
Stayed 1 night in Feb 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow excelled great comfy rooms excellent all round Only down was room service stayed 5 nights had button on to service room came last day we there disappointed
Stayed 5 nights in Apr 2025

10/10 Excellent

Myckala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to stay with close access to major shopping centre and plenty of restaurants. The room was quite nice with modern facilities and a decent size tv with decent channels. Room service was great along with the quality of food.
Stayed 2 nights in Mar 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay there again however the check in process needs takes far to long.
Stayed 1 night in Mar 2025

10/10 Excellent

Nedzad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, shopping, transport and the beach
Stayed 5 nights in Feb 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay, hope to do it again in the near future
Stayed 2 nights in Jan 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean facilities, and mostly helpful staff. The options for tables in the casino is very limited but provided for a fun evening. Lots of variety for dining options which makes things more interesting should you stay multiple nights.
Stayed 1 night in Mar 2025

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for our conference stay!
Stayed 2 nights in Jan 2025

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Would definitely recommend this place.
Stayed 5 nights in Jan 2025

10/10 Excellent

joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Everything under one roof but if you prefer to venture outside, there are lots of restaurants and an easy walk to the beach
Stayed 6 nights in Feb 2025

10/10 Excellent

Rangi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room clean and comfortable
Stayed 1 night in Dec 2024

10/10 Excellent

Bassem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay - perfect balance between a nice pool, close proximity to beach & restaurants as well as in-house options
Stayed 4 nights in Dec 2024

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service
Fantastic accomodation
Stayed 2 nights in Jan 2025

6/10 Okay

Troy

Liked: Cleanliness
Disliked: Property conditions & facilities
Dated but great location.
Stayed 2 nights in Jan 2025

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location to good restaurants and comfortable hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Chanelle

Liked: Cleanliness, staff & service, property conditions & facilities
I loved how friendly the staff were and how central we were to shops and restaurants in Broadbeach. Rooms were comfy will come back again for sure !
Stayed 5 nights in Jan 2025

10/10 Excellent

Eva

Liked: Cleanliness, amenities
Loved the Pool and the bar staff were so friendly and helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Weyatta

Liked: Staff & service, amenities, property conditions & facilities
It was easy access and safe
Stayed 2 nights in Feb 2025

10/10 Excellent

Susannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Comfy bed. Blockout curtains. Loved our stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Anna

Liked: Staff & service, amenities, property conditions & facilities
Absolutely fantastic 10/10
Stayed 2 nights in Feb 2025