Gilberts Vacations

The pictures match the rooms. The hotel staff was polite and pleasant and very helpful.

Great staff and amenities. Beautiful pool, bbq area and more. Terrific room Only issues was parking was $68 a day, plus incidental holds of $200 per day. Security is strong and is close to Fulton Market and we would walk over to the RiverWalk every day As the hotel is permanent residents and renters security is job 1. Problems you have to go to the third floor to get a baggage cart and you have to leave your drivers license, which I didn’t care for and to get into the garage you have to call security and more than once no one answered and you had to go into the building and find them. For the money your room key or a key pad should allow you in.

Perfect location. Staff was friendly & accommodating.

To be honest, we only used the hotel facilities for the basics; the staff was always attentive, and the hotel was in excellent condition. However, the standout feature is its prime location—right in the heart of downtown Chicago—with great connections to all the major tourist attractions to walking distance.